Women and Youth Banking Manager
\nDepartment:\u00a0Commercial\u00a0Job Grade:\u00a0C1\u00a0Reports to: Head of Sustainability
\nJob Purpose\u00a0The Women and Youth Banking Manager is responsible for leading the development and execution of the Bank\u2019s women and youth banking agenda by delivering innovative, inclusive, and sustainable financial solutions. The role aims to drive portfolio growth while advancing financial inclusion, entrepreneurship, and economic empowerment for women- and youth-led individuals and enterprises. The Manager ensures strong risk governance, effective partnerships, and measurable social impact aligned with the Bank\u2019 Strategy.
\nMain Duties & Responsibilities<\/p>\n
Strategy & Programme Development<\/p>\n
Support in the develop and implement the Bank\u2019s women and youth banking strategy in line with business objectives and sustainability goals.
\nDesign tailored financial and non-financial solutions and products for women- and youth-led individuals, SMEs and enterprises.
\nIntegrate gender and youth considerations into product development, credit policies and delivery channels.<\/p>\n
Growing Asset and Liability Portfolio<\/p>\n
Grow and manage the women and youth new and existing customers portfolio, including deposits, lending and transactional products.
\nSupport in the Assessment, analysis, and underwriting customers credit applications to ensure credit is granted in line with the credit policy.
\nIdentify opportunities to increase uptake of digital banking and alternative delivery channels among women and youth.<\/p>\n
Monitoring, administration and Quality Management<\/p>\n
Act quickly and link\/bridge with head office on complex customer\u2019s transactions, problems, or inquiries.
\nEnsure Women and Youth credit facilities are timely disbursed as per approved disbursement schedule and pre-disbursement conditions are met.
\nPreparation and timely submission of progressive reports and contribute to ESG, sustainability and regulatory reporting requirements related to financial inclusion.
\nIdentification of early warning default signals and take appropriate corrective measures such as full recovery, restructuring arrangement and recovery by refinancing.
\nTrack and report on key performance indicators related to women and youth inclusion.<\/p>\n
Relationship management<\/p>\n
Managing and enhancing existing business relationships within the portfolio to ensure customer retention
\nAssist and support Relationship officers and BGDMs with specific client complaints (and general feedback), particularly in relation to failed SLAs at Head Office Depts.
\nCross selling additional bank solutions to existing clients (Borrowers and non-Borrowers).<\/p>\n
Partnerships & Stakeholder Engagement<\/p>\n
Build and manage partnerships with development finance institutions, NGOs, government agencies and ecosystem players supporting women and youth.
\nMobilise concessional funding, guarantees or technical assistance to support women and youth programmes.
\nLiaising and building rapports with various stakeholders such as clients, government institutions, and other financial institutions to ensure that the Banks interests and Image are properly represented and safeguarded.<\/p>\n
Capacity Building and Impact Delivery<\/p>\n
Coordinate and provide financial literacy, business development and entrepreneurship trainings for women and youth customers.
\nOffer Advisor and Training to potential and existing customers to ensure that customers are empowered with knowledge to manage their businesses sustainably.
\nWork closely with relationship managers and credit teams to strengthen understanding of women and youth market dynamics.<\/p>\n
Knowledge, Skills, Qualification and Experience<\/p>\n
Bachelor\u2019s degree in business, Finance, Economics, Development Studies or a related field.
\nProfessional qualifications in banking, sustainability, Gender and Financial Literacy such as Certification Financial Education (CFE) is an added advantage
\nMinimum 8-10 years experience in banking, SME financing, financial inclusion or development finance.
\nExperience working on women- or youth-focused financial programmes in Tanzania or the East African region is highly desirable<\/p>\n
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