NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
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\nJob Summary
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\nThe Personal Assistant (PA) to the Director \u2013 Corporate & Investment Banking provides high-level strategic, administrative, and coordination support to ensure the effective functioning of the CIB leadership office as well as Credit leadership
\nThe role requires absolute professionalism, discretion, strong business acumen, and the ability to operate confidently with senior executives, regulators, clients, and internal stakeholders
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\nJob Description\u200b
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\nAccountability:\u00a0 Director\u2019s Office Management, Hospitality and Resource Support<\/p>\n
Manage both calendars for CIB & Credit Director\u2019s calendars, meetings, travel, and priorities to ensure optimal time utilization.
\nAct as the primary point of contact between the CIB & Credit Director and internal\/external stakeholders.
\nPrepare agendas, briefing packs, presentations, and meeting materials for various engagements
\nTrack follow-ups, action items, and deliverables arising from various engagements.
\nCoordinate and arrange appropriate refreshments for executive and client meetings in line with company hospitality standards and, where applicable, client preferences.
\nMaintain hospitality inventory (tea, coffee, water, and related supplies) and ensure timely replenishment.
\nEnsure meeting areas are clean, well-organized, and reset promptly after engagements.
\nEnsure CIB and Credit staff are equipped with\u00a0appropriate and functional working tools, including laptops, docking stations, access cards, printers, and office supplies.
\nLiaise with\u00a0IT and Facilities\u00a0teams to resolve equipment, system, or infrastructure issues promptly.
\nMonitor and coordinate\u00a0maintenance, repair, or replacement\u00a0of faulty equipment.
\nFacilitate\u00a0onboarding logistics\u00a0for new team members, including workspace setup, system access, and tools allocation.
\nMaintain an\u00a0up-to-date inventory\u00a0of departmental assets and supplies.
\nManage and maintain\u00a0CIB & Credit stationery\u00a0ordering and distribution.
\nMonitor stock levels and ensure\u00a0timely replenishment\u00a0of office supplies.
\nMaintain accurate\u00a0records of stationery usage and inventory<\/p>\n
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\nAccountability: Strategic & Relationship Management<\/p>\n
Support preparation of CIB and Credit various documentation
\nConduct basic research and compile insights on market trends, clients, and sector developments
\nInterface professionally with:<\/p>\n
Board members and executive leadership
\nGovernment officials and regulators
\nLarge corporate and institutional clients
\nDevelopment finance institutions and partners<\/p>\n
Coordinate client meetings, courtesy calls, and high-level engagements.
\nEnsure consistent executive communication and follow-up<\/p>\n
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\nAccountability:\u00a0 Governance, Compliance & Confidentiality<\/p>\n
Handle highly confidential information with integrity and discretion.
\nSupport governance requirements including document control, approvals, and record-keeping.
\nEnsure timely submission of executive documents in line with NBC governance standards.
\nMaintain organized filing systems (physical and electronic).<\/p>\n
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\nAccountability:\u00a0 Communication & Correspondence<\/p>\n
Draft, edit, and manage executive correspondence (letters, memos).
\nPrepare speeches, talking points, and executive briefing notes.
\nEnsure communication is professional, accurate, and aligned to NBC tone and standards<\/p>\n
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\nAccountability: Coordination & Project Support<\/p>\n
Coordinate cross-functional initiatives within CIB & Credit (strategy rollout, sector desks, transformation programs).
\nTrack progress on key CIB & Credit projects and escalating issues where required.
\nSupport logistics for conferences, leadership sessions, and client events<\/p>\n
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\nQualifications & Experience<\/p>\n
Bachelor in Secretarial services, business administration, Finance, Economics, Law, or related field
\nMinimum 5\u20138 years\u2019 experience as Personal Assistant or Senior PA, preferably in:<\/p>\n
Banking
\nFinancial services
\nCorporate or professional services environment<\/p>\n
Experience supporting executive-level leaders is essential<\/p>\n
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\nTechnical & Professional Skills<\/p>\n
Strong proficiency in MS Word, PowerPoint, Excel, and Outlook
\nExcellent business writing and presentation skills
\nUnderstanding of banking, corporate finance, or investment banking environments
\nAbility to manage complex schedules and multiple priorities<\/p>\n
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\nBehavioral Competencies<\/p>\n
High level of integrity and discretion
\nExceptional attention to detail
\nStrong interpersonal and communication skills
\nAbility to work under pressure and tight deadlines
\nProactive, solutions-oriented mindset
\nConfidence engaging with senior executive<\/p>\n
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\nPreferred Attributes<\/p>\n
Exposure to Corporate & Investment Banking as well as Credit operations
\nExperience working with board-level documentation
\nStrong organizational and stakeholder coordination skills
\nHigh emotional intelligence and professional maturity<\/p>\n
Qualifications
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\nAdministration (Meets all of the requirements), Bachelor`s Degrees and Advanced Diplomas \u2013 Office Administration, Customer Excellence \u2013 Service Delivery (Meets all of the requirements), Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets some of the requirements and would need further development), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Planning and organising (Meets all of the requirements)
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