About DCB Commercial Bank PLC
\nDCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.
\nJob Opportunity
\nWe invite suitably qualified candidates to fill the position of Senior Manager, Retail Product Sales.
\nResponsibilities<\/p>\n
Developing and executing a comprehensive retail sales strategy across key retail products, deposits, cards, and digital banking
\nIdentifying new market opportunities, customer segments, and revenue streams
\nLeading and optimizing sales performance across all bank\u2019s channels including direct sales force, digital channels, branch networks, merchants and strategic partnerships
\nDeveloping products by reviewing, revamping or identifying potential products, conducting market research, generate product requirements, pricing, product launching and monitoring uptake
\nDeveloping strategies to increase new-to-bank customers, customer retention, cross-selling and upselling, and improve customer experience across all channels
\nOwning and delivering on sales targets and P&L objectives, monitor sales pipelines and conversion rates and implement initiatives to improve productivity and profitability
\nDriving a high-performance sales culture through incentive schemes, coaching and training and regular performance reviews
\nEnsuring all sales activities comply with regulatory and internal policies
\nPreparing and submitting periodic and ad-hoc reports to management, board, shareholders and the regulator<\/p>\n
Qualifications and Experience<\/p>\n
Bachelor\u2019s degree from a recognised university
\n10 years in banking or financial services, with at least 3 in a senior sales leadership role managing multi-channel sales environments
\nProven track record in retail banking sales and revenue growth
\nCustomer-centric mindset
\nData-driven decision-making<\/p>\n
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