New Vacancy\u00a0Let\u2019s grow together, become our Quality Performance Engineer
\nUniversity Degree\u00a0in Telecommunications or equivalent course.\u00a02 years\u00a0telecommunication industry experience especially on optimizations, customer management.
\nCore Responsibilities<\/p>\n
Alignments with TCRA & UCSA F Zonal teams for QOS, issues resolutions and jointly External Interference visits.
\nPerform analysis through CSW\/ Meta Enterprise Centre and prepare Zonal Performance Reports to Regulatory entities including UCSA F and TCRA.
\nSupport technology department understand its customers, their needs and expectations by interacting with them through Zonal market visits.
\nHandle all customer complaints matters brought in by TCRA & UCSA F and other regulatory bodies.
\nInterface to NOC on ensuring all received complaints are worked in by responsible teams, resolutions and feedback are provided timely.
\nSupport Quality teams in the regions and work closely with customer service team on VOC and NPS Reports follow-up and resolutions.<\/p>\n
Competences<\/p>\n
Excellent in oral and written communication skills.
\nDemonstrated stable proven Planning skills.
\nIndependent and with good work attitude with high level of integrity.
\nCustomer management & communication skills.<\/p>\n
\u201cWe are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices\u201d. Only shortlisted applicants will be contacted.
\nIf this description corresponds to you, grow with us by applying before\u00a0April 28, 2026.
\nSharing is Caring! Click on the Icons Below and Share<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"https:\/\/axian-group.csod.com\/ux\/ats\/careersite\/1\/home\/requisition\/4787?c=axian-group","_company_name":"YAS","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-categories":[],"job-types":[12],"class_list":{"0":"post-3543","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-tanzania","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job-listings\/3543","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/media?parent=3543"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job_listing_region?post=3543"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job-categories?post=3543"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/tanzania\/wp-json\/wp\/v2\/job-types?post=3543"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}