Location
\nTanzania Head Office<\/p>\n
Department
\nDEPARTMENT OF RETAIL BANKING<\/p>\n
Number of openings
\n1<\/p>\n
Job Purpose<\/p>\n
To drive the growth and profitability of the SME portfolio by acquiring new SME customers through account opening, growing a high-quality asset book, and mobilizing deposits within the assigned zone.<\/p>\n
Principle Responsibilities<\/p>\n
Engage potential SME customers on daily basis with intention of Identify and negotiate business opportunities in order to recruit customers in line with business targets.
\nTrack sale leads and pipelines to ensure maturity.
\nExplore opportunities in the zone and devising strategies for benefits realization.
\nFacilitate processing of SME application as per committed TAT.
\nAssist branches to develop and monitor strategic plans i.e target market, sectors and expectations based on local market survey and customer feedback
\nCommunicate and review Branch portfolio performance at branch and devise remedial measures for any deviation from the target.
\nDrive cross\u2011selling of the bank\u2019s full range of products and services to SME customers, with a strong focus on payment solutions such as Lipa Namba, POS, and Internet Banking.
\nActively track and engage borrowing customers with sales routing compliance below 85% to improve account utilization and deepen relationships.
\nSupport branches in deposit mobilization by soliciting SME deposits and initiating effective strategies to achieve the Bank\u2019s deposit targets.<\/p>\n
Responsible for building and maintaining strong, long\u2011term relationships with both existing and prospective customers, in alignment with the Bank\u2019s strategic objectives.
\nDevelop and maintain business relationships with existing and potential customers on behalf of the Bank, acting as the key contact person for SME customers.
\nInitiate and conduct regular customer engagements to enhance retention, satisfaction, and long\u2011term loyalty.
\nOverall monitoring of the SME portfolio quality in line with approved monitoring guidelines to ensure attainment of set performance parameters.
\nTrack delinquent collections to contain and control PAR and NPL migration.
\nShare collection performance updates with the respective Coverage Manager on a weekly and monthly basis.
\nPrepare and submit periodic zonal portfolio and performance reports as required by management.<\/p>\n
Qualifications Required<\/p>\n
An advanced diploma\/degree in Business, Accountancy, and Economy, Finance or any other related field.
\nFive years\u2019 experience in SME lending.<\/p>\n
Comprehensive knowledge of SME lending and end\u2011to\u2011end SME loan cycle management.
\nAdequate experience in credit underwriting and credit risk assessment.
\nExcellent sales, interpersonal, and networking skills, with the ability to communicate and interact effectively with diverse external stakeholders.
\nStrong ability to organize and conduct effective stakeholder engagement activities.<\/p>\n
A detailed understanding of banking industry regulation requirements.
\nStrong persuasion and negotiation skills, complemented by excellent presentation and training capabilities.<\/p>\n
Ability to keep abreast of industry changes in SME environments.<\/p>\n
CRDB Commitment<\/p>\n
CRDB Bank is dedicated to upholding Sustainability and ESG practices and encourage applicants who share this commitment. The Bank also promotes an inclusive workplace, hence applications from women and individual with disabilities are encouraged.
\nIt is important to note that CRDB Bank does not charge any fees for the application or recruitment process, and any requests for payment should be disregarded as they do not represent the bank\u2019s practices.
\nOnly Shortlisted Candidates will be Contacted.<\/p>\n
Deadline
\n2026-05-21<\/p>\n
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