Sales Manager \u2013 Acquiring at Absa
\nJob details
\nPosition:\u00a0Sales Manager \u2013 AcquiringOrganization:\u00a0AbsaLocation:\u00a0Absa House \u2013 ABTEmployment type:\u00a0Full timePosted:\u00a0TodayApplication deadline:\u00a0May 23, 2026Job requisition ID:\u00a0R-15987082
\nAbout Absa
\nEmpowering Africa\u2019s tomorrow, together\u2026 one story at a time.
\nWith over 100 years of rich history and a strong position as a local bank with regional and international expertise, Absa offers career opportunities that allow individuals to be part of an exciting growth journey. The bank is focused on resetting the future and shaping its destiny as a proudly African group.
\nThrough the\u00a0My Career Development Portal, Absa supports employees at every stage of their careers by providing leading-edge guidance, tools, and support to help them unlock their potential.
\nJob summary
\nThe Sales Manager \u2013 Acquiring is responsible for driving the merchant acquiring sales strategy to achieve sustained growth in transaction volumes, revenue, and market share.<\/p>\n
The role involves identifying new market opportunities, expanding into priority business segments, and ensuring that Absa maintains a strong and competitive value proposition through close collaboration with product, marketing, and channel teams.
\nThe position oversees the acquisition, onboarding, activation, and management of merchants. It also ensures high portfolio quality, strong merchant utilization, and continuous business growth through cross-selling and strategic relationship management.
\nIn addition, the role provides leadership to the sales function by ensuring high team performance through clear targets, coaching, performance monitoring, and incentive structures.
\nThe role also ensures adherence to risk, compliance, and operational standards while working closely with operations and technology teams to deliver seamless service and reliable systems.
\nA strong focus is placed on improving customer experience, strengthening partnerships, and using data-driven insights to optimize performance, improve merchant retention, and support informed decision-making at both operational and strategic levels.<\/p>\n
Key responsibilities
\nSales strategy and revenue growth
\nThe role will be responsible for:<\/p>\n
Developing and executing the merchant acquiring sales strategy to grow transaction volumes, revenues, and market share.
\nSetting sales targets, monitoring performance, and ensuring consistent achievement of financial goals.
\nIdentifying new markets, business segments, and payment opportunities for expansion.<\/p>\n
Merchant acquisition and portfolio management
\nThe role will involve:<\/p>\n
Overseeing the acquisition of new merchants across priority sectors.
\nEnsuring high-quality onboarding, training, and activation of merchants to drive usage.
\nManaging and growing the existing merchant portfolio through strong relationship management.
\nCross-selling additional payment solutions to merchants.<\/p>\n
Product and market positioning
\nThe Sales Manager \u2013 Acquiring will:<\/p>\n
Work closely with product, marketing, and channel teams to ensure competitive pricing, product features, and go-to-market plans.
\nMonitor competitor activity, market trends, and regulatory developments.
\nMaintain a strong and competitive value proposition in the market.<\/p>\n
Team leadership and performance management
\nThe role includes responsibility for:<\/p>\n
Leading, training, and motivating the sales team to deliver high performance.
\nEnsuring excellent merchant experience across the sales function.
\nImplementing coaching, performance monitoring, and incentive programs.
\nEnsuring field teams are equipped with the necessary tools, knowledge, and support.<\/p>\n
Partnership development<\/p>\n
Build strategic partnerships with key stakeholders, including fintechs, technology vendors, aggregators, and industry associations.
\nNegotiate and manage commercial agreements to support business growth.<\/p>\n
Risk, compliance, and operational excellence
\nThe role will require the candidate to:<\/p>\n
Ensure compliance with regulatory guidelines, internal policies, KYC requirements, and risk frameworks.
\nWork with operations and IT teams to ensure smooth deployment of POS devices.
\nSupport system uptime and timely issue resolution.
\nStrengthen fraud prevention practices within the merchant ecosystem.<\/p>\n
Customer experience and service delivery
\nThe Sales Manager \u2013 Acquiring will:<\/p>\n
Champion merchant experience by ensuring timely responses to issues.
\nProvide proactive support and clear communication to merchants.
\nDrive initiatives that reduce transaction failures, chargebacks, and service downtime.<\/p>\n
Reporting and performance insights
\nThe role includes responsibility for:<\/p>\n
Preparing sales performance dashboards, revenue reports, and pipeline updates for management.
\nUsing data analytics to support decisions on merchant performance, attrition, and optimization.<\/p>\n
Technical skills and competencies
\nRequired skills and competencies
\nCandidates should have strong:<\/p>\n
Communication skills.
\nRelationship management skills.
\nPlanning skills.
\nInterpersonal skills.
\nSales skills.
\nNegotiation skills.<\/p>\n
Knowledge and expertise
\nEssential knowledge and expertise<\/p>\n
Full and extensive knowledge of Absacard products and services.
\nWorking knowledge of acquiring industry dynamics, interchange, and related areas.
\nIn-depth knowledge of competitor solutions.
\nKnowledge of the Business-to-Business sector.
\nFull awareness of industry trends in-country and overseas.
\nKnowledge of Absa Group and Absacard strategies locally and overseas.
\nWorking knowledge and practical understanding of law, legislation, and regulations as they apply to the local market.<\/p>\n
Preferred knowledge and expertise
\nIt would be advantageous for candidates to have:<\/p>\n
Knowledge of relevant third-party suppliers, including technology suppliers.
\nUp-to-date knowledge of industry-related developments.<\/p>\n
Experience, qualifications, and other requirements
\nEssential requirements
\nCandidates must have:<\/p>\n
Satisfaction of the FSA criteria for an approved person, both initially and on an ongoing basis.
\nA minimum of 3 years of sales experience with a proven track record of achievement and high performance.
\nProven success in negotiation within a corporate environment.<\/p>\n
Preferred requirements
\nCandidates may also have:<\/p>\n
Experience in the Business-to-Business Financial Services sector.
\nKnowledge of the Card Acquiring industry, which would be an advantage but is not essential.<\/p>\n
Key issues over the next 12 to 24 months
\nThe successful candidate should be prepared for the following:<\/p>\n
Competition is expected to become stronger, with more aggressive strategies in most markets.
\nFlexibility will be required to work under challenging deadlines when they arise.
\nThe role is itinerant, and office space will not be available.
\nTravel within the country and, in some cases, outside the country will be required.<\/p>\n
Absa behaviours important to this role
\nThe following Absa behaviours are of particular importance to this position:<\/p>\n
Drive performance.
\nDelight customers.
\nBuild pride and passion.
\nExecute at speed.
\nGrow talent and capability.
\nProtect and enhance Absa\u2019s reputation.<\/p>\n
Absa values
\nAbsa values and behaviours represent the standards that govern the actions of all employees of the bank. They are also used to assess and reward performance across the organization.
\nThe Absa values are:<\/p>\n
Trust.
\nResourceful.
\nStewardship.
\nInclusive.
\nCourage.<\/p>\n
Education
\nRequired education<\/p>\n
Further Education and Training Certificate (FETC) in Business, Commerce and Management Studies.<\/p>\n
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