Assistant Branch Manager Job Vacancy at BABE Microfinance Limited
\nJob Overview
\nBABE Microfinance Limited (BML) is a licensed provider of microfinance services in Tanzania. The company operates in several regions of the country, offering financial solutions to micro, small, and medium enterprises.
\nAs a microfinance provider, BML plays a crucial role in expanding access to financial services for underserved populations.
\nBABE Microfinance Limited is seeking to employ a dynamic and committed Tanzanian who has a passion for people\u2019s economic development to fill the position listed below.
\nPosition Details
\nPosition:\u00a0Assistant Branch ManagerLocation:\u00a0MorogoroOrganization:\u00a0BABE Microfinance Limited (BML)
\nDuties and Responsibilities
\nAdministration
\nThe Assistant Branch Manager will be responsible for supporting branch-level administration and ensuring effective implementation of company policies, procedures, and operational standards.<\/p>\n
Key duties include:<\/p>\n
Implementing and enforcing all company policies, procedures, and regular instructions issued by circulars from the Head Office at branch level.
\nGathering feedback from staff and recommending appropriate changes or improvements to company policies and procedures through the Operations Manager.
\nMotivating and inspiring branch staff to meet performance goals and pursue self-development through personal example, coaching, and supportive relations.
\nInspiring teamwork, energy, and enthusiasm required to achieve company goals and objectives.
\nMonitoring staff performance through regular performance evaluations, counselling, and performance improvement plans where appropriate.
\nIdentifying and recommending specific staff-centered training activities for individual or collective staff members to enhance productivity.
\nEnsuring adequate staffing capacity at the branch.
\nParticipating with the Human Resource Office in talent acquisition, development, and discharge processes.
\nDeveloping and maintaining highly disciplined and professional personnel.
\nMaintaining accurate filing of employee records, including leave records, contract records, and other relevant internal communications.
\nConducting weekly branch meetings to reinforce standards and procedures.
\nEnsuring safe custody of branch assets and equipment.<\/p>\n
Communication
\nThe Assistant Branch Manager will act as a key communication link between the Head Office and the branch.
\nKey responsibilities include:<\/p>\n
Serving as the primary contact between the Head Office and the branch.
\nProviding input and feedback, troubleshooting problem areas, and reporting operational deficiencies to the Operations Manager.
\nContinuously overseeing a smooth flow of information throughout the branch.
\nEnsuring dissemination of information to promote consistency in work activities, especially adherence to policies, procedures, regulations, and set standards.
\nCommunicating issues related to late payments, embezzlement or fraud, delinquency, default, and other issues that may lead to loan loss as soon as they are identified.
\nPreparing and submitting weekly and monthly progress reports to the supervisor.
\nEstablishing and maintaining harmonious relationships with other departments.<\/p>\n
Financial Responsibilities
\nThe Assistant Branch Manager will support financial management and ensure the branch operates efficiently and sustainably.
\nKey duties include:<\/p>\n
Ensuring that team and individual targets are met while maintaining quality, customer satisfaction, employee satisfaction, and profitability.
\nTaking responsibility for financial management and transactions at branch level at all times.
\nExamining and approving loan requests, petty cash, advances, and expense reports.
\nGiving recommendations to the supervisor where required.
\nUtilizing all appropriate methods to secure, monitor, and collect loans.
\nEnsuring timely compilation and submission of weekly, monthly, and quarterly returns reports to the responsible person.
\nTaking responsibility for branch income and expenditure in order to drive the branch toward operational and financial sustainability.<\/p>\n
Risk Management
\nThe Assistant Branch Manager will be responsible for supporting risk management, client assessment, and service quality at branch level.
\nKey duties include:<\/p>\n
Addressing customer issues and queries accurately and in a timely manner.
\nVisiting clients continuously to verify and assess their businesses and homes before advancing loans.
\nContinuously training staff on BML products, services, and lending procedures.<\/p>\n
Qualifications and Requirements
\nApplicants should meet the following requirements:<\/p>\n
Degree or Diploma in Banking and Finance, Accounting, Economics, Business Administration, Social Sciences, Finance, or any other related field.
\nUnderstanding of microfinance operations and practices.
\nExcellent financial analysis skills to determine creditworthiness.
\nAt least 4 years of experience as an Assistant Branch Manager.
\nExperience in a microfinance institution is highly preferred.
\nStrong analytical, negotiation, communication, and interpersonal skills.
\nStrong attention to detail.
\nComputer proficiency, including Microsoft Word and Excel.
\nWomen are encouraged to apply.<\/p>\n
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