Admin & Accounting Officer at Talent House Ltd

About Talent House Ltd: 
We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but also provide organisations with talent they can recruit, develop and retain.
About the role:
Our client is seeking an admin and accounting officer to join their team. This role is responsible for ensuring smooth administrative operations, maintaining accurate financial records, and supporting the delivery of high-quality, professional services to clients.
The ideal candidate is highly organised, detail-oriented, and capable of managing multiple priorities across different businesses, while maintaining confidentiality and professionalism.
Key Responsibilities:
1. Administrative Operations (Internal & Client Support)

Manage day-to-day administrative operations for Talent House
Maintain organised filing systems (physical and digital)
Coordinate meetings, calendars, and internal scheduling
Prepare professional documents (contracts, reports, proposals, invoices)
Support onboarding documentation for Talent House and client employees
Ensure proper record-keeping for HR and compliance documentation

2. Accounting & Financial Management

Maintain accurate financial records (income, expenses, reconciliations)
Prepare and issue invoices to clients
Track receivables and follow up on outstanding payments
Process payments and manage expense tracking
Support monthly financial reporting and basic management accounts
Assist with budgeting and cash flow tracking
Liaise with external accountants/auditors where required

3. Client Support (Key Differentiator)

Provide administrative and accounting support to assigned clients
Support client payroll coordination (where applicable)
Assist in setting up basic financial and admin systems for clients
Ensure timely and professional communication with clients
Maintain confidentiality across multiple client accounts

4. HR & Recruitment Support

Support recruitment coordination (interviews, scheduling, documentation)
Prepare offer letters and employment contracts
Maintain candidate and employee records
Assist in onboarding processes for client organisations
Support HR documentation and reporting

5. Systems & Process Improvement

Identify opportunities to improve administrative and financial processes
Support implementation of systems (HR, finance, document management)
Ensure consistency and standardisation across internal and client processes

Key Deliverables

Accurate and up-to-date financial records
Timely and professional invoicing and collections
Well-organised documentation and filing systems
Efficient administrative support across multiple workstreams
High-quality client service and responsiveness

Desired Experience 

Diploma or Degree in Accounting, Finance, Business Administration, or related field
Minimum 2–4 years’ experience in an admin/accounting role
Experience with SMEs, startups, or professional services firms is highly desirable
Experience supporting multiple stakeholders or clients is an advantage

Skills and Competencies:

Strong proficiency in Microsoft Excel (essential)
Experience with accounting software (e.g. Sage, QuickBooks, Xero, or similar)
Strong document preparation skills (Word, PowerPoint)
Basic understanding of payroll processes and statutory compliance in Zambia
Strong attention to detail and accuracy
High level of organisation and time management
Ability to manage multiple priorities across different clients
Professional communication skills (written and verbal)
High integrity and confidentiality
Proactive and solutions-oriented mindset

Compensation:
The incumbent will receive a competitive salary commensurate with experience.
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