Restaurant Manager at Prosec Ventures Ltd

PROSEC VENTURES LTD
JOB VACANCY: RESTAURANT MANAGER
Job Summary
We are looking for an experienced and results-driven Restaurant Manager to oversee daily restaurant operations, ensure excellent customer service, and manage staff effectively to achieve business goals.
Job market analysis
Location: Lusaka Emmasdale
Key Responsibilities

Manage daily restaurant operations and service delivery
Supervise, train, and schedule restaurant staff
Ensure high standards of food quality, hygiene, and customer service
Handle customer complaints and resolve issues professionally
Monitor stock levels, place orders, and control costs
Prepare budgets, sales reports, and performance records
Ensure compliance with health, safety, and food hygiene regulations
Implement strategies to increase sales and improve customer satisfaction

Qualifications & Requirements

Diploma or Degree in Hospitality Management, Business Administration, or related field
Minimum of 3–5 years’ experience in restaurant management
Strong leadership, organizational, and communication skills
Knowledge of food safety and hygiene standards
Computer literacy (POS systems and MS Office)

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