Shop Administrator at Solar Panda Zambia

Job Title: Shop Administrator
Job Location: Namwala, Mamba, Livingstone and Mulobezi
Company Name: Solar Panda Zambia

Key Responsibilities

Receive and process stock deliveries from the warehouse in the ERP system.
Manage Shop inventory, i.e., on time requisition, ensuring the shop has optimal stocks for the sales team.
Allocate stocks to the sales team including the Field Agents
Handle replacement of items subject to warranty conditions and troubleshooting
Perform weekly shop stock checks and reconcile in the ERP system.
Offer excellent customer service to both prospective and existing clients.
Maintain a clean, organized, and customer-friendly shop environment.
Identify and escalate operational or customer issues to management.
Ensure compliance to local government regulations.

Qualifications & Experience

Minimum of 2 years’ experience in sales and marketing
A certificate in sales, marketing. A diploma will be an advantage.
Basic knowledge of Microsoft word and excel
Good analytical skills
Passion for working in a social enterprise involving households in off‐grid rural areas.
Fluent in English written and verbal
A strong sense of ownership and accountability and a passion for working in a dynamic, entrepreneurial, high-growth company.
Females are encouraged to apply
Residents of Namwala, Mamba Livingstone and Mulobezi are encouraged to apply.

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