Brilliance Executive Management
Description:
Job Purpose
The Stores Sales Assistant (or Clothing Sales Assistant) will be responsible for managing in-store sales, promotions, and marketing of clothes, shoes, and fashion accessories; assisting customers with their buying decisions; and assisting the Store Supervisor with the day-to-day operations of a clothing store. Organize and maintain window displays; set up and maintain display areas and units; and welcome customers and engage with them to understand their needs and assist with their purchases. Other duties will include handling returns, conducting stock-takes, labeling and pricing items, processing incoming and outgoing merchandise, and keeping the shop floor and fitting rooms clean, tidy, and well-presented at all times.
Summary of Key Responsibilities:
Greet customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers in finding the goods and products they are looking for.
Reporting discrepancies and problems to the supervisor.
Giving advice and guidance on product selection to customers.
Dealing with customer complaints and suggesting solutions.
Working within established guidelines, particularly with brands.
Attaching price tags to merchandise on the shop floor.
Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards, etc.
Receiving and storing the delivery of large amounts of stock
Keeping up to date with special promotions and putting up displays.
Organizing merchandise on the shop floor
Selling clothing and processing payments at checkout
Maintaining the store and the assigned section in a clean and tidy condition
Work with Store Supervisor in carrying out stocktaking duties
Performing store opening and closing operations
Required Skills and Competencies
Excellent communication and interpersonal skills
Ability to cooperate and work as part of a team
Strong sales skills and business-focused approach
Ability to work with minimum or no supervision
Confident and outgoing manner
Polite and approachable manner
Punctuality and professionalism
Ability to cope well under pressure
Good negotiating skills
Excellent customer service skills
Primary Areas of Accountability:
Qualifications and Experience
An advanced certificate or Diploma in Sales and Marketing, Public Relations, Business Administration, or equivalent qualification preferred.
Must have a minimum of 3+ years of sales experience in retail clothing with a multi-brand clothing store
Proven floor sales and marketing experience in a retail store
Sound knowledge of trending fashion products, consumer trends, and marketing strategies.
Exceptional customer service and complaint management skills
Proficiency with spreadsheet and word processing software.
Familiarity with different age fashion trends is a must.
Preferably based in respective location of application with own accommodation
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