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  • Sales Agents at Reignstone Finance

    JOB OPPORTUNITY: SALES AGENTS
    Location: Outside lusaka
    Reignstone Finance is a regulated financial firm in Zambia that offers equitable financing at competitive rates to individuals, organizations, and the civil service. Reignstone Finance, a Zambian company, is committed to empowering the Zambian people by offering vital financial services
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    ROLE DESCRIPTION
    This is a commission-based field employment for a Direct Sales Agent located outside of Lusaka. The Direct transactions Agent’s responsibilities will include identifying potential clients, pushing financial products, offering great customer service, and closing transactions. They will collaborate closely with the sales team to meet monthly targets while also contributing to the organization’s growth.
    QUALIFICATIONS
    • Minimum of one year of experience in sales and marketing (similar industry is an added Advantage) and a Grade 12 certificate or higher.
    • Excellent communication and bargaining skills.
    • Self-motivated, energetic and goal-oriented.
    • Capable of working independently with minimal supervision.
    • Excellent customer service and interpersonal skills.
    • Familiarity with the local area and market is beneficial.
    Key Duties & Responsibilities
    • Actively seek for new clients in the area of the branch.
    • Engage in field and outdoor sales activities, such as point-of-sale and door-to-door marketing.
    • Sustain positive connections with both current and prospective clients
    • Reach predetermined sales goals and provides frequent reporting on sales activity.
    Remuneration

    • Competitive commission-based salary (best in the market).
    • Providing attractive performance-based incentives
    • Possibility for advancement within a rapidly expanding organization.
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  • Finance Executive at iSON Zambia Limited

    Position Summary
    The Finance Executive provides support to the call center in expense management, cash flow management; preparation of monthly expense reports; maintaining updated books of accounts; preparing finance reports; and compliance of regulatory matters. The Finance Executive will also work closely with Corporate office in the annual audit process.
    DUTIES AND RESPONSIBILITIES
    a. Prepares statutory Returns eg, NHIMA, NAPSA and PAYE .
    b. Ensures payments and records are accurate.
    c. Manages petty cash transactions; records and reconciliations.
    d. Manages credit payments and follows up on collections.
    e. Maintains up to date books of account.
    f. Undertakes bank reconciliation of bank statements .
    g. Verifies all vendor payments against agreements.
    h. Prepares salary disbursement data .
    i. Prepares finance related management information reports in line with operational metrics.
    j. Undertakes reconciliation of accounts and ledgers.
    k. Participates in finance audits.
    l. Ensures timely payment of employees, vendors and suppliers.
    m. Ensures submission of correct invoice to clients and follows up on. collection as per terms of contract.
    n. Ensures statutory compliance at all time with zero tolerance to default. o. Attends to banking matters for day to day financial activities.
    p. Supports corporate office in finalization of books of accounts.
    q. Preparation and submission of ZRA smart invoices to clients .
    KNOWLEDGE AND SKILLS: 
     Bachelor’s Degree
     Accounting qualifications e.g. ZICA
     Minimum of 3 years relevant experience
     Proficient in MS Office with advanced MS Excel skills
     Excellent Communication and organization skills
     Outstanding problem solving skills
     Excellent analytical skills
     Attention to details
     Working knowledge of Accounting software
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  • Laboratory Analyst at Energy Regulation Board

    ENERGY REGULATION BOARD
    VACANCY ANNOUNCEMENT
    Job Title: Laboratory Analyst (x1)
    Job Type: Fixed-term contract (three 3 years)
    Location: Copperbelt Region Office – Kitwe
    ERB Grade: ERB 6
    Reports To: Zonal Manager
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    Background
    The Energy Regulation Board (ERB) is a statutory body created by the Energy Regulation Act No. 12 of 2019 to regulate Zambia’s energy sector. The ERB is looking to hire a qualified and experienced Zambian national to fill the position of Laboratory Analyst to be based at its Copperbelt Region Office.
    Job Purpose
    To ensure sampling and testing of petroleum samples in the supply chain is conducted in line with the Standard Operating Procedures i.e. The Fuel Marking Operations Manual and Sampling Protocol. Ensure that test equipment are calibrated and reagents are prepared at specified intervals in liaison with the fuel marking service provider. Carry out quality compliance audits at all designated fuel marking depots. Investigate petroleum product quality complaints. Conduct sampling of petroleum products seized from illegal fuel vending. May recommend changes to sampling/analysis procedures and analytical equipment.
    Main Duties and responsibilities

    Ensure that the sampling procedures are up to date and that the equipment being used both in the field and in the Laboratory are calibrated.
    Conduct testing of petroleum samples and ensure that reagents being used for testing are within the validity period.
    Conduct depot quality audits at scheduled intervals to ensure compliance to laid down Standard Operating Procedures on safety,  health, quality and environment.
    Maintain a database of all samples submitted for laboratory analysis as well as updated stock of all laboratory equipment and accessories.
    Carry out petroleum product quality complaint investigations and prepare reports with recommendations.
    Provide technical advice with regards to analytical procedures and equipment

    Other Skills/Attributes

    Courtesy
    Interpersonal skills
    Computer Literate
    Analytical skills
    Integrity
    Confidentiality
    Communication skills
    Organisation Skills

    Minimum Qualification and Experience

    Grade 12 School Certificate with five (5) credits or better or equivalent
    Diploma in Laboratory Technology, Chemical Engineering, Chemistry or related Sciences
    Degree in Chemical Engineering, Chemistry or related Sciences is an added advantage
    Three (3) -Five (5) years’ post qualification relevant experience
    Verification of all qualifications by ZAQA is required

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  • Client Relationship Manager at inq. Edge

    Objectives of the positions
     
    To maintain and enhance the company’s relationships with key clients by ensuring high-quality customer service and acting as the liaison between the company and its clients. The role ensures client satisfaction, retention, and the expansion of business opportunities.
     
    Key Result Areas & Indicators
     
    · Client Retention: Ensure long-term client relationships and reduce churn (KPI: Client retention rate, number of renewals).
    · Customer Satisfaction: Address and resolve client issues and complaints promptly (KPI: Client satisfaction scores, issue resolution times).
    · Account Growth: Identify new business opportunities within existing accounts (KPI: Account expansion percentage, upsell revenue).
    · Reporting: Provide regular updates to line manager on account status and client feedback (KPI: Timeliness and accuracy of reports).
     
    Knowledge, Skills, Experience and Competency requirements:
     
    · Education: Bachelor’s degree in business, Sales, or related field.
    · Experience: 5+ years in client relations or account management, preferably in the digital services or ISP sector.
    · Skills: Excellent communication, negotiation, and problem-solving skills.
     
    Competencies: Client-focused, relationship builder, proactive approach, and attention to detail.
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  • Contributions and Purchases Officer at Prudential Plc

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
     
    Prudential Pensions Management Zambia, part of Prudential Plc, is a pensions & asset management company that offers fund administration, fund management and innovative wealth solutions management services. We are inviting applications from suitably qualified and experience candidates to fill the below vacant position on a Permanent and Pensionable employment contract in Lusaka.

    The Contributions and Purchases Officer will support the Fund Administration operations through the accurate processing and monitoring of pension contributions and Collective Investment Scheme (CIS) purchases. The role involves maintaining member and investor records, preparing reports, reconciling transactions, monitoring contribution arrears, and ensuring timely processing of contributions and investor transactions in line with internal procedures, service level agreements, and regulatory requirements. The officer will also provide support to internal teams and clients on contribution and investment-related matters.
     
    Principal Accountabilities:
     
    Contributions:

    Ensure that pension contributions are accurately loaded within the service level agreements.
    Reconcile monthly contributions with the Finance Department.
    Prepare monthly contribution and revenue reports.
    Verify and upload annual bonus interest to members’ accounts.
    Assist in ensuring benefit statements are circulated annually to all scheme members.
    Support the Customer Relations Unit with statement interpretation and technical queries related to contributions.
    Follow up and assist in the collection of contribution arrears.
    Support and promote digital transformation initiatives within the Contributions Unit.
    Maintain strong relationships with employer representatives or individuals responsible for remitting funds to the scheme.
    Process member registrations and updates accurately in the administration system.
    Investigate and resolve contribution discrepancies, unmatched payments, and allocation queries in a timely manner.
    Ensure contribution schedules and supporting documentation are properly filed and maintained for audit and compliance purposes.

     
    Purchases:

    Ensure all purchases comply with the PIF prospectus.
    Onboarding of new investors in accordance with the agreed turnaround time (TAT).
    Distribute monthly statements to all investors.
    Prepare monthly CIS reports.
    Conduct regular reconciliations with the Wealth Solutions and Finance departments.
    Ensure daily transaction processing and end-of-day procedures are completed accurately.
    Maintain investor information and records.
    Process investor purchases, switches, and redemptions within the agreed turnaround time.
    Verify completeness and accuracy of investor onboarding documentation in line with KYC and AML requirements.
    Assist in resolving investor queries relating to unit prices, statements, and transaction processing.

     
    Core Competencies:

    Proactive approach to duties.
    Ability to provide alternative solutions.
    Excellent organizational skills.
    Attention to detail.
    Comfortable working in fast-paced environments
    Proficient in Microsoft Word and Excel applications
    Good interpersonal and communication skills

     
    Experience, Knowledge & Skills:

    Bachelor’s degree in Public Administration, Pension and Insurance, Business Administration, Economics or any social Science.
    1-3 years’ experience in a reputable organization
    Full Grade 12 Certificate
    Experience in Pension Administration or Collective Investment Schemes will be an added advantage.
    Strong pension analytical skills, reconciliation and report preparation skills will be an added advantage.
    ZAQA Qualifications should be verified

     
    The deadline for all submissions is 21st May 2026
    Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental  health requirements.
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  • Human Resources and Administration Officer at Industrial Training Centre

    Industrial Training Centre, a public institution under the Ministry of Technology and Science would like to recruit a suitable candidate in the position of Human Resources and Administration Officer to fill a vacant position in its establishment.
    Reporting to the Executive Director (Principal), the following are some of the attributes and qualifications needed for the Job:
    QUALIFICATIONS

    Grade 12 School Certificate or its equivalent
    Bachelor of Human Resource Degree/Public Administration
    Five (5) years of working experience at senior management level in a similar position
    Full member of Zambia Institute of Human Resources Management (ZIHRM) a must
    Computer Literacy in Microsoft Office Packages (Word, Excel and Power Point)
    Must have knowledge of Zambian Labour laws

    DUTIES/ROLES

    Effective people management (staff and students)
    Performance management for all staff
    Handling disciplinary and grievances process for staff and students
    Supporting organizational development through staff training and development
    Staff recruitment
    Lead the collective bargaining process
    Interpreting Staff Conditions of Service for Unionized, Non Represented and Management
    Policies development and effective implementation of policies

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  • Air Conditioning And Refrigeration Technicians at Climate Control (Z) Ltd

    CLIMATE CONTROLPremier Mechanical Engineers & Contractors
    EMPLOYMENT OPPORTUNITIES
    AIR CONDITIONING AND REFRIGERATION TECHNICIANS
    Climate Control (Z) Ltd, is a mechanical contracting company specialized in Heating, Ventilation, Air conditioning systems and fire protection systems. The company was incorporated under the company act of the laws of Zambia in 2007.
    Climate Control (Z) Ltd is seeking for 6no skilled Air Conditioning and Refrigeration Technicians to join our operations as follows:
    (3no)-Kitwe office
    (3no)-Lusaka office
    The candidate will be responsible for:

    Diagnosing problems and make repairs to existing equipment: High wall split air conditioners, cassette type air conditioners, ducted air conditioners, chillers, centralized air conditioning units, packaged units, evap coolers and other HVAC systems
    Troubleshooting methods replace parts and run tests to ensure the systems are working properly following repairs
    Performing preventative maintenance on refrigeration systems. This entails following a checklist of parts and operations that need to be tested during a routine inspection of existing equipment, such as compressors, condensers, electrical connections, and motor operations
    Installation and commissioning of new refrigeration and HVAC systems
    Carrying out quality inspections on jobs
    Interpretation of construction designs

    The Refrigeration Technician must have:

    Diploma/Advanced Craft Certificate in refrigeration
    Grade Twelve (12) certificate
    Minimum 2-years experience with the installation, servicing, troubleshooting, or manufacturing of commercial or residential HVAC and/or refrigeration equipment
    Experience in working on DX and centralized air conditioning systems
    Engineering Institution of Zambia membership
    Driver’s license will added advantage

    These are full-time position and the successful candidates must be available to work weekdays and weekends.
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  • Chief Executive Officer at Truckers Association of Zambia (TAZ)

    EMPLOYMENT OPPORTUNITY
    CHIEF EXECUTIVE OFFICER (CEO)
    Truckers Association of Zambia (TAZ) is a trade association of truckers that was re-established and re-registered on 11th June 2007 under the Societies Act Cap 119 of the Laws of Zambia and as an Employer Association on 25th March 2020. It’s main role is to influence trucking industry policy, regulation and practice for the benefit of its members and the industry.
    Applications are invited from suitably qualified candidates for the position of the Chief Executive Officer.

    JOB DESCRIPTION

    The CEO will build and head the Secretariat of the Association and reporting to the Executive Committee (EXCOM) and coordinating day-to-day business with the Chairperson and undertake the following functions:
    (a) Ensure effective representation of the Association, implementation of its objectives and programmes, membership growth and retention, adherence to performance and legislative standards, promotion of the Association’s culture and reputation within the transport industry, proper documentation and record of meetings, and efficient coordination of the Secretariat’s daily administrative functions;

    (b) Shall be responsible for the overall budgetary control as set by the EXCOM;
    (c) Maintain a close relationship with the membership in order to identify and address challenges affecting the industry through engagement with relevant Government Ministries, institutions, and the Executive Committee of the Association; communicate the activities and achievements of the Association through monthly newsletters; and ensure membership statements are duly dispatched and fees fully collected within the prescribed period;
    (d) Act as a lobbyist for the Association to appropriate institutions within and outside Zambia in order to obtain services which will add value to the Association; and
    (e) The job entails frequent travel both locally and regionally.

    MINIMUM QUALIFICATIONS AND SKILLS REQUIRED

    a) A degree in logistics and transport, engineering, business or any related field;
    b) Membership of a professional body;
    c) At least 5 years of demonstrated capacity and experience in designing, implementing and managing private sector engagement activities, including working with public, private logistics and transport service providers or trade associations in and/or out of Zambia;
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    d) Fluent in the use of Microsoft Office Suite;
    e) Ability to work independently with minimum supervision;
    f) Good oral and written communication skills;
    g) Organisational skills and ability to multi-task; and
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  • Chauffeur/Administrative Clerk at US Embassy

    Serves as a Driver/Administrative Assistant for the Millennium Challenge Corporation Resident Country Mission (MCC) at Post. Incumbent operates official vehicles in a professional and skilled manner to transport MCC employees, other USG employees and visitors that may include high-level VIPs, from MCC Zambia or other U.S. Government departments and agencies to various offices and field sites within and outside Lusaka Province. Position is based in the Resident Country Mission section of Embassy Lusaka, Zambia.
    Driver Responsibilities (70%)
    Responsible for developing a strong knowledge of the various areas (particularly those frequently visited by MCC staff, including Zambian Government offices, Zambia Compact project sites, etc.) in and outside Lusaka Province to navigate through traffic with efficiency. For high-level (VIP) visits, incumbent may be required to complete “test drives” to all sites and meeting venues prior to the actual visit, to confirm the time required and note any extraordinary conditions (e.g., road works and conditions etc.)
    Incumbent transports MCC and other Mission employees, TDY staff, visitors, and other authorized individuals on official MCC business. Prior to departure from any site, incumbent ensures that all passengers are seated and have seat belts fastened. Operates the vehicle in a safe and secure manner, observing traffic safety laws, posted speed limits and in accordance with Mission safety and security policies and procedures. Incumbent must be constantly aware and observant of surroundings and knowledgeable about potential security related issues, such as crowd gathering, public demonstrations, strikes, etc. Incumbent is responsible for ensuring that the MCC Zambia vehicle is always maintained and always clean both interior and exterior. Ensures that the vehicle receives routine maintenance in accordance with the recommendations by the manufacturer and checks the condition of the car (including, but not limited to, oil, and petrol) daily. Takes the car in for routine servicing and for repair work. Incumbent reports any malfunctioning of the vehicle so that immediate action can be taken and keeps a service file in the car for reference and to determine when routine servicing is due. Incumbent prepares trip reports at the end of each working day; ensures they are properly signed by passengers and submits them to the supervisor monthly. Must carry a Personal Tracking Locator (PTL) for every trip outside the province and coordinates with the Regional Security Office (RSO) for all security emergencies during the trip. Responsible for requesting and returning the Personal Tracking Locator (PTL) at the close of any official trip to the RSO. Maintains and observes Mission DriveCam, which is a commercial video-monitoring safety program that has been adopted by Overseas Buildings Operations (OBO’s) Office of Safety, Health & Environment Management (SHEM) and implemented in high driving risk posts, including Zambia.
    Prepare maps for unfamiliar locations and calls ahead for directions if needed. Required to provide a 24-hour contactable telephone number for emergencies and unexpected transport needs. Required to observe timeliness for all pick-ups. Incumbent updates vehicle tracking information through the OF – 108 Daily Vehicle Use Records which will be submitted to the supervisor monthly.
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  • Director Commercial at Zambia Railways Limited (ZRL)

    Closing on: May 18, 2026

    Zambia Railways Limited (ZRL) is a national Railway of Zambia. The Company specialises in transporting heavy cargo in the Southern African Development Community (SADC), as well as running a local passenger train service. The area of product specialization is freight-bulk cargo and passenger rail services to the satisfaction of all Stakeholders. The Company therefore seeks the services of committed, vibrant, innovative, and strategically focused and business oriented Zambian nationals to fill the vacant position below:
    ________________________________________________________________________________________________________
    DIRECTOR COMMERCIAL
    JOB GRADE – ZRL01
    SUPERVISOR – MANAGING DIRECTOR
    ________________________________________________________________________________________________________
    JOB PURPOSE:
    To deliver measurable revenue growth, recover rail market share and maximise asset productivity to achieve corporate objectives for Zambia Railways Limited current services and identified revenue growth areas.
    MAIN DUTIES
    Strategic Planning, Market Development & Growth 

    Lead commercial input into company strategy and investment decisions.
    Develop and execute the company’s commercial strategy and sales plans aligned with company objectives to achieve revenue and growth targets.
    Own and deliver the sales strategy and plan for freight, passenger as well as other railway services.
    Analyze sales data, market trends, customer behaviour and competitor activities to inform strategic and tactical decisions.
    Collaborate with senior management to align commercial goals with the company’s overall vision and goals.
    Actively grow market share in key sectors of freight (bulk cargo) and passenger services, particularly in line with national transport policies and regional corridor developments.
    Develop and recommend new revenue streams (e.g. Intermodal services, Inland container depots, warehousing, other logistics services)
    Lead marketing campaigns to promote railway services.
    Oversee advertisement on station building and passenger trains.
    Build and maintain a strong brand identity for the company.
    Utilize digital marketing, social media and traditional advertising to reach target audiences.
    Leverage partnerships to expand railway impact and revenue generation through coordination with ports and regional corridor cooperation?
    Position ZRL as a reliable public service institution through corporate brand alignment with national development goals

    Revenue Generation & Management

    Recommend and oversee pricing/tariff strategies for freight, passenger and other railway services to maximise revenue by effectively competing with road and other transport modes.
    Lead customer acquisition Programmes.
    Identify and secure long-term contracts with key customers in strategic sectors.
    Monitor revenue performance and recommend adjustments to strategies and tactics in order to meet volume and financial targets.
    Develop and manage strategic relationships with intermediaries and distribution partners on the provision of railway services.
    Implement dynamic pricing models and promotional campaigns to optimize all revenue generated from passenger services

    Financial & Commercial Performance & Monitoring

    Develop, own, monitor and manage the commercial department’s annual budget (P&L, forecasting and targets)
    Ensure achievement of revenue and profitability targets.
    Increase Revenue generation from existing and new business from freight, passenger and other railway services.
    Identify and prioritize long haul and high earning traffic.
    Prioritize, in conjunction with Operations and regional managers, clearance of foreign rolling stock on ZRL’ lines.
    Improve wagon utilization, that is, load factor and turnaround.
    Optimize utilization of hired rolling stock.
    Increase over border and local traffic.
    Monitor commercial performance against agreed KPIs (e.g., volume carried, revenue per ton-km, passenger ridership)
    Ensure variable costs are in line with output or production.
    Prepare regular reports for senior management and the board on commercial activities and performance.

    Customer Service and Stakeholder Management

    Negotiate, manage, and monitor performance on high-value freight service contracts and agreements, including service legal agreements, for recommendations to Managing Director and ExCom
    Manage key clients and accounts – maintaining and sustaining strong customer relations, engagement and response to customer needs, thereby enhancing customer experience
    Consult with other revenue generating units.
    Meet stakeholder expectations and demand, especially in terms of freight volumes.
    Conduct customer satisfaction surveys.
    Consult with the Operations department to place required locomotives and wagons at customer sidings and loading and offloading sites.
    Manage contracts for outsourced services.
    Collaborate with government agencies, associations like SARA and other stakeholders to support commercial initiatives e.g. in implementing, monitoring and compliance reports on the movement of commodities specified in Statutory Instrument No. 7 of 2018. as well as overseeing ZRL’s participation at key industry conferences and exhibitions.
    Balance commercial objectives with public service obligations
    Develop strategic relationships with other transportation providers and logistics companies, e.g. partnerships with road haulers for movement of traffic.
    Manage and maintain a good relationship with contiguous railway administrations, including effective management of interchange.

    Operational Efficiency & Innovation

    Identify opportunities to grow freight revenue in an operationally efficient manner.
    Traffic and corridor diversification
    Work in conjunction with Operations and Technical departments to align commercial plans with operational capability while improving service reliability, transit times and customer satisfaction.
    Ensure effective and efficient allocation and utilization of resources and materials to support commercial initiatives.
    Ensure cost-effective operations while maintaining service quality.
    Participate in company response to derailments.
    Monitor and track Train movements and update customers accordingly
    Ensure Systems availability in the commercial department.
    Develop and recommend new and efficient business models.
    Create an environment for departmental innovations.
    Recommend new, effective, and efficient innovations to manage.
    Benchmark with internal and external stakeholders on new innovations and recommend the same to ZRL through scheduled reports.

    Regulatory & Policy Compliance

    Ensure all commercial activities comply with legal requirements, corporate governance rules, and national statutory instruments related to commercial operations.
    Ensure adherence to all safety protocols and guidelines.
    Advocate for policies that support the company’s commercial interests.
    Represent the company in negotiations with regulators, industry bodies and other stakeholders

     
    CORE COMPETENCIES:

    Customer care relations skills.
    Communication skills.
    Social media skills.
    Excellent Numerical, Analytical and Financial skills.
    Excellent Negotiation skills
    Commercial and business acumen.
    Performance and appraisal knowledge.
    Innovative
    Knowledge of rules, regulations and procedures.
    Excellent Team building and leadership skills.
    Talent management.
    Leadership and Supervisory skills.
    Critical thinking and Problem solving.

     
    EMPLOYEE BEHAVIOR:
    Uphold ZRL’s six (6) core values of: –

    Teamwork
    Innovation
    Integrity
    Professionalism
    Service
    Enterprise

     
    ACADEMIC /PROFESSIONAL QUALIFICATIONS AND EXPERIENCE:

    Full grade 12 certificate (5 ‘0’ levels) with credit or better in Mathematics and English.
    Bachelor’s degree in marketing/ business administration. Economics, logistics, Engineering or equivalent.
    A master’s degree (MBA) is preferred.
    At least 5–10 years of senior management proven commercial management experience, preferably in the railway, transport, logistics or infrastructure industry.
    Strong understanding of revenue management, marketing and sales strategies.
    Knowledge of customer relationship management (CRM) systems and digital marketing tools.
    Membership of a professional body is a must. (ZIM).

    ______________________________________________________________________________

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