Company: FNB
Location: LUSAKA
Job Type: FULL_TIME
Apply Before: 2026-07-13
Job Description
Job Description
To proactively manage risks within the area of accountability by identifying, assessing, and mitigating risks in line with the organisation’s risk appetite, frameworks, and policies.
Complete ZAQA certificate verification
Provide guidance and assist with requirements on changed or new risk tools
Oversee the effective use of risk tools and monitor its effectiveness for the business
Assist with preparation and analyses of reports for tabling at various Risk Committees
Scrutinize risk reports submitted by the branch/business unit and ensure reporting and tools are in line
Ensure data integrity, data structures and business line mappings are correct
Monitor workflow issues in loss data system
Document processes to enhance general ledger reconciliations and monitor data extractions for reporting purposes
Monitor documented requirements and project manage deliverables
Highlight risk areas through root cause analysis
Monitor action plans on various risk tools
Monitor risk reporting and escalate issues
Deliver against operational and cost targets
Prioritize resource allocation to minimise and reduce wastage
Monitor costs for the financial year according to the operational plan
Allocates and approves expenditure
Review cost reports and resolves or explains variances to the budge
Identify, control and escalate potential risks that may lead to increased costs
Manage costs or expenses within approved budget to achieve cost efficiencies
Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
Engage in cross-functional relationships to obtain and to provide work support
Deliver customer experience excellence aligned to Organisational values and service standards
Build professional long-term relationships with customers based on trust that builds the brand
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service
Deliver service that exceeds customer expectations through proactive, innovative and appropriate solution selection and application
Provide customers with relevant information to keep them informed of products and service options
Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes
Drive and embed risk capabilities in the business
Ensure application of risk capabilities and tools are applied to identify, evaluate, report and monitor risk processes
Drive a combined assurance approach to risk management by engaging specialists and other assurance partners on key risks matters
Ensure comprehensive risk assessments are conducted in relation to products, services and solutions that are developed by the business are appropriate to manage the risks within the approved risk appetite
Work with business unit to understand business, drivers, current concerns and future plans to mitigate risk to proactively identify and anticipate risks (including emerging risks)
Identify, manage and mitigate interconnected / interdependency risks and provide relevant information to business and risk teams to appropriately manage and mitigate risk
Understand changes of applicable risk policies and communicate to relevant stakeholders accordingly
Keep abreast of relevant risk developments externally and ensure it is considered in the risk profile for the business
Ensure development of appropriate solutions to identify losses and risk exposures and facilitate the effective implementation thereof
Ensure business continuity management plans are reviewed and tested and aligned to business continuity strategy
Assist business to identify risks inherent in key business processes, new products, business projects and key outsourced and insourced arrangements and critical third-party service providers
Ensure business has designed and implemented controls to manage the risks identified
Build a risk management culture through ensuring awareness campaigns to educate stakeholders to influence behaviour and drive the importance of compliance and good conduct
Analyse business information, data and BU risk reports to identify trends and create qualitative risk status reporting with accurate and reliable business intelligence
Prepare the relevant risk profile report in a format that is acceptable to senior management and risk governance committees and considers all key risks
Ensure appropriate governance structures are in place in area of accountability
Develop and communicate timelines for submission of relevant op risk reports to risk committee structures that align to Group Risk timelines
Escalate significant risk issues to management or Enterprise Risk Management and risk governance structures as relevant
Review risk management documentation and risk reports to ensure achievement of relevant risk strategy
Track and report at the relevant forums and committees monthly on progress towards achieving the relevant risk strategy at defined intervals
Ensure all stakeholders have been engaged and information provided by Project Management Office (PMO) is reviewed and challenged to ensure accuracy
Escalate critical projects status to contribute to delivery against set timelines where required
Set the strategy and create the enabling environment for active risk reduction by informing and looking at the key risk indicators (KRIs), re-assessing, and ensuring the control environment is perceived relative to risk appetite as well as ensuring changes to reduce, tolerate or mitigate risk are made accordingly
Develop and maintain monitoring plan to ensure coverage of key controls
Manage and ensure compliance to the applicable framework in relevant risk control monitoring plan
Track feedback on results of monitoring activities to enhance relevant risk control environment
Develop, encourage and nurture collaborative relationships across FRG
Manage team performance in achievement of business objectives
Participate in planned activities that are appropriate for own and employee development
Important Closing Date Note
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
18/06/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
How to Apply
Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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Source: Jobweb Zambia