Tag: FULL_TIME

  • Deputy Manager Marketing Operations and CSR & Sustainability at Prudential Plc

    Company: Prudential Plc

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

    Assist the Brand, Marketing and Communications Manager in delivering marketing, brand, and communications operations that drive stakeholder engagement while ensuring compliance with Zambia’s data protection and accessibility standards. Support the execution of campaigns, events, and CSR initiatives, as well as brand and business development activities, reporting, budgeting, compliance monitoring, and effective management of marketing collateral.
    Role Profile
    Business Unit:

    Prudential Life Assurance Zambia (PLAZ)

    Business Function:

    Corporate Services

    Job Title:

    Deputy Manager – Marketing Operations and CSR & Sustainability

    Reports to:

    Manager – Brand, Marketing & Communications

    Location:

    Lusaka
    Role Purpose
    Assist the Brand, Marketing and Communications Manager in delivering marketing, brand, and communications operations that drive stakeholder engagement while ensuring compliance with Zambia’s data protection and accessibility standards. Support the execution of campaigns, events, and CSR initiatives, as well as brand and business development activities, reporting, budgeting, compliance monitoring, and effective management of marketing collateral.

    Key Responsibilities

    Brand Awareness & Communications

    Execute internal and external communications strategy, ensuring stakeholder messaging alignment. Develop content across newsletters, website copy, brochures, press releases, executive speeches, and briefing materials. Establish and manage strategic partnerships to enhance brand equity and market presence.

    CSR and Sustainability   

    Execute CSR initiatives that promote goodwill, deepen stakeholder trust, and drive measurable impact. Measure and report on CSR outcomes to demonstrate tangible community contribution and brand equity growth. Drive the sustainability and climate resilience agenda aligned to long-term corporate strategy. Position the brand as sustainability-focused through integrated communications, stakeholder engagement, and thought leadership. Develop sustainability communication frameworks translating technical initiatives into compelling messaging.

    Business Development   

    Support business development initiatives through proposal coordination, marketing collateral development, events, and campaign support.

    Planning & Tracking       

    Support planning, scheduling, tracking, and prioritisation of marketing activities, campaigns, and deliverables.

    Collateral Management   

    Manage storage, access, issuance, and quarterly inventory of all marketing collateral, including corporate gifts, clothing, and branded materials.

    Reporting   

    Prepare monthly dashboards on campaign performance, engagement, and CSR impact. Coordinate and compile Africa Region Hub, Prudence Foundation, operations, and strategy review reports.

    Budgeting Support

    Track marketing expenditure against approved budgets and flag variances timeously.

    Compliance, Data & Marketing Request TAT 

    Ensure compliance with brand governance and approval processes while meeting agreed turnaround times. Ensure DPA and ECTA compliance for electronic communications, maintain consent records and preference centres, and enforce Do-Not-Contact lists.

    Core Competencies

    Execution Excellence: Efficient management of calendars, campaigns, events, and CSR initiatives
     Content Creation: Writing, basic design capability, and adherence to accessibility standards
    Attention to Detail: Accurate reporting, documentation, and archiving for compliance
    Relationship Management: Strong networking skills and effective vendor coordination
     Adaptability: Ability to multitask and deliver under pressure and tight deadlines

    Communication; ability to communicate effectively to different stakeholders internally and externally

    Qualifications

    Degree in Marketing, Digital Media, Communications or equivalent
    Certifications in Social Media Management, Content Marketing, or Graphic Design (added advantage)
    Understanding of all elements of marketing and communication
    2 Years experience in a relevant field.

     

    Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

    Requirements

    Degree in Marketing, Digital Media, Communications or equivalent Certifications in Social Media Management, Content Marketing, or Graphic Design (added advantage) Understanding of all elements of marketing and communication 2 Years experience in a relevant field.

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Source: Jobweb Zambia

  • Geo Tech Instrumentation Engineer at First Quantum Mineral

    Company: First Quantum Mineral

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

     

    Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

    Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

     

    Job description:

    QAQC (Quality Assurance/Quality Control) Instrumentation Engineer will be responsible for ensuring that all instrumentation and control systems are installed, calibrated, and maintained according to technical specifications, safety codes, and industry standards.

    Key Responsibilities

    The incumbent will be required to adhere to all relevant requirements, policies, procedures and legal regulations pertaining to health, safety, environment and quality, as well as finance, human resources, and any other regulations as required by the company and relevant to the level of the role and responsibilities of the function.

     

    Ensure Quality Control & Inspection for all new and existing Tailings Storage facility (TSF) instrumentation by verifying that all physical installations (mounting, wiring, shielding) align with Engineering drawings and P&IDs.

     

    Ensure calibration and performance verification for all field instruments and validate accuracy of all sensors.
    Maintain a comprehensive instrument library of Quality Records, including calibration certificates, non-conformance reports (NCRs), and as-built documentation.
    Offer technical support & troubleshooting to all instrument failure incidents, data drift and implement corrective actions.
    Manage high-reliability data transmission networks (LoRaWAN, Satellite, Mesh) and edge-computing gateways capable of local decision-making.
    Coordinate with the process and geotechnical teams to ensure sensors are providing the specific data needed for stability and mass balance modelling.

    JOB SPECIFIC COMPETENCIES

    Sound experience in Telemetry & Transmission Architecture. Proficiency in setting up and maintaining long-range communication networks including Lora WAN, Radio (900MHz/2.4GHz), and Cellular/Satellite Cloud Gateway.
    Expert knowledge of the installation, calibration, and troubleshooting of Vibrating Wire Piezometers (VWP), Open Standpipes, Inclinometers (MEMS and Shape Array), and Magnetic Settlement Plates.
    Proficiency in PID control, closed-loop logic, and feedback system stability.
    Proficiency in data visualization tools (e.g., Power BI, InsightTerra) and general geotechnical modelling software.
    Implement FQM Way culture across the shift team – “Smarter, Bolder, Driven, Together.”
    A good understanding of safety practices in compliance with best standards.

     

    Qualifications

     

    Grade 12 Certificate
    Degree in Mechatronics, Robotics, or Electrical/Mechanical Engineering or related discipline is desirable
    Tailings management certification will be an added advantage

     

    Experience

    2+ years of professional experience in industrial Instrumentation and network.
    Eligibility for membership of the Engineering Institute of Zambia (EIZ), and to hold legal appointment as defined by the Mining regulations of Zambia.
    Valid drivers’ license essential.

     

    JOB ATRIBUTES

    Commitment to SHEC performance.
    Excellent ability to assign tasks, build working relations and coordinate different operating disciplines to execute work in efficient manner.
    Possesses skills for identifying issues, risks and implementing corrective and preventative actions.
    Ability to work and manage problems/actions across short + long term timeframes.
    Good verbal and written communication skills, and able to provide clear and accurate performance reports & to issue instructions.
    Be persistent, diligent and thorough in approach.
    Ability to work in a multi-cultural environment, and excellent organizational skills
    Strong verbal and written communication skills and proficient computer literate (MS Word, MS Excel, MS Outlook)

    OPERATIONAL REQUIREMENTS

    Standby work required
    Overtime when necessary
    Exposure to dust, heat and noise
    PC Literacy
    An understanding of the cultural and political environment
    An understanding of relevant legislation, policies and procedures

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Source: Jobweb Zambia

  • Video Editor at One Acre Fund

    Company: One Acre Fund

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    About One Acre Fund
    Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa’s farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.
    About the Role
    This role is a combination video editor and videographer who will produce professional quality videos for One Acre Fund’s training programs, marketing, fundraising, and brand campaigns all of which will focus on driving impact for farmers, especially youth and women. This work will combine storytelling, social behavior change, and marketing skillsets to support One Acre Fund to share compelling impact stories. Your focus will be to capture farmer stories that demonstrate the impact of One Acre Fund’s work both on an individual and generational level.
    Responsibilities
    Professional Quality, On Brand, Storytelling Film Production

    Capture high quality, engaging and emotive video and audio using DSLR and phone cameras
    Coordinating and directing video shoots in all countries of operation, working with local teams

    Professional Quality, On Brand, Storytelling Video Editing

    Building storyboards and scripts to match a brief after a shoot
    Subtitling videos in 7 or more different languages
    Re-cuttng videos to serve multiple purposes
    On-brand, bespoke motion graphics work

    Professional Interviewing & Storytelling

    Source, identify and develop strong stories in the field based on a brief
    Lead interviews that elicit engaging, unique, emotive answers that drive story arcs forward from interviewees
    Read farmer reports and be able to sketch possible story arcs from those and then develop interviews to craft those arcs

    Video Systems Ownership

    Occasionally managing freelancers and/or hosting donor-selected video crews for shoots
    Manage and organize One Acre Fund’s video archive and footage storage
    Develop and own One Acre Fund video shot schedule, allowing stakeholders to know what video work is upcoming

    Career Growth and Development
    We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
    Qualifications
    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

    Professional videography and editing skills.
    Professional reporting and storytelling skills.
    Ability to use professional-grade DSLR and audio equipment as well as deep knowledge of editing in Abode Premiere Pro

    Preferred Start Date
    As soon as possible
    Job Location
    Flexible, Countries of Operations
    Zambia job listings
    Benefits
    Health insurance, housing, and comprehensive benefits
    Eligibility
    This role is only open to citizens or permanent residents of Kenya, Rwanda, Burundi, Uganda, Tanzania, Malawi, Zambia, Nigeria, Ethiopia and the Democratic Republic of Congo
    Application Deadline
    24 August 2026. Please note that we hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made.

    One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.
    Advertise in Zambia
    Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

    We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

    Requirements

    Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
    Professional videography and editing skills. Professional reporting and storytelling skills. Ability to use professional-grade DSLR and audio equipment as well as deep knowledge of editing in Abode Premiere Pro

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Source: Jobweb Zambia

  • Research Assistant at CIDRZ

    Company: CIDRZ

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    Description:

    Reports to the Research Nurse. The incumbent will support the implementation of Hepatitis B research activities by recruiting study participants, collecting study data, and ensuring adherence to study protocols and related procedures.

    Main Duties

     

    Conducts assigned study procedures and adhere to procedural and international guidelines for research conduct.
    Recruiting and retaining participants, including community/participant sensitization/education
    Welcoming potential participants and/or enrolled participants to the clinic and alerting the Study Nurses of their arrival
    Obtaining informed consent from participants
    Counseling participants (e.g., VCT, family planning, adherence, risk reduction, psychosocial counseling, other as per protocol)
    Collecting data
    Performing liver ultrasound testing (training to be provided)
    Providing back up for CRF/data entry
    Interviewing participants
    Obtaining participant locator information
    Ensuring specimens transport and retrieval
    Following up on participants who require interim visits of who have missed appointments
    Performing self quality checks (QC) in a timely manner
    Maintains strict participant confidentiality and privacy at all times.
    Be accountable and responsible for study resources and supplies, such as data collection forms, participant files, study equipment, and facilities.
    Communicates with fellow staff members openly and honestly about study progress, issues, and/or problems that may arise.
    Reports all community misconceptions about research and address any concerns in an expeditious manner to the study nurse or PI
    Provides high quality service to participants by maintaining pleasant relationships at all times and attending to participants in a timely manner.
    Be responsive to enquiries from participants’ partners and family members as required.
    Completes all required study training, including routine Human Subject Protection and Good Clinical Practices training.
    Acquires and maintains an in-depth knowledge of the study protocol.
    Any other duties/responsibilities necessary for the successful implementation and functioning of the study.

    Qualifications

    Grade 12 Certificate
    Certificate in counselling or related field
    1 year experience in research and/or community education
    Background working on hepatitis B research and/or programs is strongly desired
    Fluent in at least one local language of Nyanja or Bemba, preferable both.
    Able to organize and schedule multiple work-related tasks efficiently.

    Suitably qualified candidates are invited to apply. However, only shortlisted candidates will be contacted.

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Source: Jobweb Zambia

  • Legal Manager at TopFloor

    Company: TopFloor

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    Description

    Our client, a registered Non-Bank Financial Institution, is seeking a Legal Manager to provide operational legal support by managing legal documentation, litigation support, regulatory compliance, and day-to-day legal advisory services.
    Key Responsibilities

    Provide legal advice on credit, commercial, and operational matters.
    Draft and review loan agreements, security documentation, and contracts.
    Support litigation and debt recovery processes.
    Ensure compliance with banking laws and regulatory requirements.
    Maintain legal registers and documentation trackers.
    Support regulatory inspections and internal audits.

    Requirements

    Bachelor of Laws (LLB).
    Admission to the Law Association of Zambia (LAZ).
    4 – 6 years post-qualification experience, preferably in banking or finance.
    Experience in contract drafting, litigation support, and compliance.
    Should be in good standing with the Bar and have a 2026 practicing license
    Experience working in banking or a regulated financial institution environment.

    Requirements

    Bachelor of Laws (LLB). Admission to the Law Association of Zambia (LAZ). 4 – 6 years post-qualification experience, preferably in banking or finance. Experience in contract drafting, litigation support, and compliance. Should be in good standing with the Bar and have a 2026 practicing license Experience working in banking or a regulated financial institution environment.

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Source: Jobweb Zambia

  • Brand & Events Assistant at Zambia National Commercial Bank Plc

    Company: Zambia National Commercial Bank Plc

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    Position Overview

    Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the CEO’s Division under the Marketing at Head Office – Support Functions:

    Role Description

    The Brand & Events Assistant will be responsible for supporting the deployment and management of the Zanaco brand across all customer touchpoints. This includes ensuring brand harmonisation across the entire branch network (65 branches), executing corporate and commercial events, and supporting brand consistency across all points of presence. The role requires extensive travel, strong coordination with branch leadership, marketing colleagues, and vendors, and a high level of creativity and interpersonal skills to ensure the Zanaco brand is consistently and professionally represented throughout the country. This role will also be responsible for producing core marketing reporting outputs such as weekly reports, executive updates, and management-level marketing submissions.
    Job Responsibilities:
    Brand Deployment & Branch Harmonisation

    Employer job posting
    · Oversee the execution of the Zanaco brand across all 65 branches and points of presence nationwide.
    · Conduct brand audits and assessments to ensure harmonisation and compliance with corporate brand guidelines.
    · Support the implementation of new branding, refurbishment projects, and branch-level brand enhancements.
    · Coordinate with internal stakeholders and vendors to ensure timely and high-quality delivery of brand materials.

    · Provide guidance to branch teams on brand usage, visibility standards, and customer experience alignment.
    · Maintain a brand deployment tracker for all branches and monitor operational readiness.
    Events Management & Execution
    · Coordinate all Zanaco events including product launches, sponsorship events, CSR initiatives, corporate ceremonies, and internal functions.
    · Manage event logistics such as venue sourcing, vendor engagement, branding setup, event flow, and post-event wrap-up.

    · Lead on-site branding installation, ensuring quality control and full alignment to brand identity standards.
    · Prepare event briefs, production schedules, event budgets, and post-event evaluations.
    · Work closely with internal divisions to ensure events support overall commercial and brand objectives.
    Marketing Reporting & Administrative Support
    · Consolidate and prepare weekly marketing reports, project updates, and performance summaries.
    · Support the preparation of marketing content for Weekly MBoard reports, Board reports and event reports.
    · Track brand projects, event outcomes, budgets, and vendor performance through structured dashboards.
    · Maintain databases for brand assets, event records, vendor files, and marketing documentation.
    Stakeholder Management & Collaboration
    · Liaise extensively with branch managers, regional managers, and the wider branch operations teams.
    · Manage relationships with creative agencies, branding suppliers, event vendors, and other service providers.
    · Resolve operational issues swiftly, ensuring minimal disruption to branch functioning or brand rollout timelines.
    Governance, Compliance & Brand Standards
    · Ensure all branding and event executions comply with brand guidelines, regulatory guidelines, safety standards, and internal policies – this will be done with collaboration with other units.
    · Enforce adherence to Zanaco’s Brand Identity Manual
    · Support procurement processes, including vendor selection, quotations, contract compliance, and quality assurance for the Marketing Team
    · Monitor and maintain control over brand inventory and event equipment.
    Any other duties as assigned by superiors.

    Requirements

    Qualifications & Experience:
    · Full Grade 12 Certificate with 5 Credits including English & Mathematics.
    · Bachelor’s Degree in Marketing, Communications, Business Administration, Public Relations, Design, or a related field.
    · Additional training in Events Management, Brand Management, or Project Management is an advantage.
    · Valid driver’s license is an added advantage due to the extensive travel requirements.
    · 1 – 2 years’ experience in brand management, events management, marketing operations, or related areas.
    · Experience managing supplier relations, field operations, or multi-location rollouts is highly desirable.
    · Experience in a financial institution, telecommunications, FMCG, or similar fast-paced industry is an advantage.
    Job Core Competencies:
    · Strong understanding of branding principles and corporate identity management.

    Employer job posting
    · Demonstrated experience in planning and executing corporate events.
    · Ability to manage multiple projects across different regions simultaneously.

    · Proficiency in reporting, dashboard creation, and presentation preparation.
    · Strong vendor management skills and basic understanding of procurement processes.
    · Excellent interpersonal and communication skills.
    · High creativity with a strong eye for visual detail.
    · Strong organisational and time-management skills.
    · Ability to work under pressure and handle operational challenges calmly.
    · Strong collaboration skills and ability to work well with cross-functional teams.

    A proactive, solution-oriented mindset.

    Disclaimer

    ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.
    Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

    Requirements

    Qualifications & Experience: · Full Grade 12 Certificate with 5 Credits including English & Mathematics. · Bachelor’s Degree in Marketing, Communications, Business Administration, Public Relations, Design, or a related field. · Additional training in Events Management, Brand Management, or Project Management is an advantage. · Valid driver’s license is an added advantage due to the extensive travel requirements. · 1 – 2 years’ experience in brand management, events management, marketing operations, or related areas. · Experience managing supplier relations, field operations, or multi-location rollouts is highly desirable. · Experience in a financial institution, telecommunications, FMCG, or similar fast-paced industry is an advantage. Job Core Competencies: · Strong understanding of branding principles and corporate identity management. Employer job posting · Demonstrated experience in planning and executing corporate events. · Ability to manage multiple projects across different regions simultaneously. · Proficiency in reporting, dashboard creation, and presentation preparation. · Strong vendor management skills and basic understanding of procurement processes. · Excellent interpersonal and communication skills. · High creativity with a strong eye for visual detail. · Strong organisational and time-management skills. · Ability to work under pressure and handle operational challenges calmly. · Strong collaboration skills and ability to work well with cross-functional teams. A proactive, solution-oriented mindset.

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Apply Now

    Source: Jobweb Zambia

  • Projects & Change Communications Assistant at Zambia National Commercial Bank Plc

    Company: Zambia National Commercial Bank Plc

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    Position Overview

    Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the CEO’s Division under the Communications at Head Office – Support Functions:

    Role Description

    Job Purpose: The Projects & Change Communications Assistant is responsible for planning, developing and delivering clear, timely and consistent communications for bank-wide projects and initiatives. Working closely with the Project Management team, this role ensures that all internal and external stakeholders are informed, engaged and prepared for upcoming initiatives, system changes and rollouts, as well as any changes that occur during the project lifecycle. The role plays a critical part in change management by translating complex project information into meaningful, accessible communications that support adoption and minimise disruption.
    Job Responsibilities:
    · Develop and execute comprehensive communication plans for bank initiatives, systems implementations and process changes, aligned to project milestones.
    · Cascade project communications across the bank using appropriate channels and maintain communication timelines aligned with project plans.
    · Translate technical and project-specific information into clear, audience-appropriate messaging.
    · Work closely with Project Managers, Project Sponsors, IT, Operations, Risk, Compliance and Business Leads to understand project impacts and timelines.
    · Support user readiness and adoption through awareness campaigns, training communications, and post-go-live support messaging.
    · Identify and manage internal and external stakeholder groups, tailoring communication approaches accordingly.
    · Ensure consistent messaging is delivered to staff, customers, vendors, regulators and other external stakeholders.
    · Communicate project changes, risks, delays and updates promptly and accurately.
    · Anticipate potential communication risks and recommend mitigation strategies.

    · Draft high-quality written communications including announcements, change notices, FAQs, talking points, executive briefs and customer-facing materials were required.
    · Support the Project Team with communication toolkits to support effective cascade through management layers.
    · Ensure communications are approved through appropriate governance and risk channels.
    · Track communication effectiveness and feedback, recommending improvements where necessary.
    Any other duties as assigned by superiors.

    Requirements

    Qualifications & Experience:

    · Full Grade 12 Certificate with 5 Credits including English & Mathematics.
    · Bachelor’s Degree in Mass Communications, Public Relations, Business Administration or related field.
    · 1 – 2 years’ experience in communications, crisis management and stakeholder management
    · Experience with supporting projects or process rollouts is preferred.
    · Familiarity with Project Management is an added advantage.
    Job Core Competencies:
    · Strong communication and interpersonal skills.

    Job search platform
    · Ability to manage communication during periods of uncertainty and complexity.
    · Ability to manage multiple projects simultaneously.
    · Excellent coordination and organisational abilities.
    · Ability to build and maintain relationships with diverse stakeholders.
    · Strong writing, reporting and presentation skills.
    · Detail-oriented with strong follow-up discipline.
    · Proficiency in Microsoft Office and relevant communication tools.

    Professional and adaptable to fast-paced environments.

    Disclaimer

    ONLY SHORTLISTED APPLICANTS WILL BE COMMUNICATED TO.
    Zanaco provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment (women are encouraged to apply).

    Requirements

    Qualifications & Experience: · Full Grade 12 Certificate with 5 Credits including English & Mathematics. · Bachelor’s Degree in Mass Communications, Public Relations, Business Administration or related field. · 1 – 2 years’ experience in communications, crisis management and stakeholder management · Experience with supporting projects or process rollouts is preferred. · Familiarity with Project Management is an added advantage. Job Core Competencies: · Strong communication and interpersonal skills. Job search platform · Ability to manage communication during periods of uncertainty and complexity. · Ability to manage multiple projects simultaneously. · Excellent coordination and organisational abilities. · Ability to build and maintain relationships with diverse stakeholders. · Strong writing, reporting and presentation skills. · Detail-oriented with strong follow-up discipline. · Proficiency in Microsoft Office and relevant communication tools. Professional and adaptable to fast-paced environments.

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Apply Now

    Source: Jobweb Zambia

  • Impact & Engagement Assistant at Zambia National Commercial Bank Plc

    Company: Zambia National Commercial Bank Plc

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    Role Description

    Job Purpose: The Impact and Engagement Assistant is responsible for driving the Bank’s visibility, reputation and stakeholder engagement through high quality impact communication, strategic digital content and effective partnership coordination. The role translates programmes, sponsorships, partnerships, sustainability initiatives and organisational culture into compelling narratives that support the Bank’s strategic objectives and strengthen engagement with internal and external stakeholders. The position acts as a key communication bridge between external partners, internal teams and the Communications function to ensure aligned, timely and high quality delivery of impact driven engagement initiatives.
    Job Responsibilities:
    · Act as the primary liaison between the Bank and key partners, including media houses, community organisations, corporate partners, and government stakeholders.
    · Create and promote content showcasing employee experiences, values, partnerships and culture driven programmes and coordinate the Communications Team’s digital content strategy across all platforms.
    · Work closely with Communications and Marketing leads to develop high quality impact stories, case studies, human interest narratives and multimedia content for the bank.
    · Maintain an organised archive of impact stories, partnership materials, cultural content and communication assets.
    · Serve as a communication bridge between the Communications Team and internal departments involved in sponsorships and partnership driven projects and coordinate internal updates to ensure teams are aligned and prepared.
    · Translate sponsorships, sustainability initiatives, partnership activities and corporate milestones into compelling communication materials.
    · Support onboarding and management of strategic sponsorships and visibility partnerships and ensure periodic reports highlighting progress, outcomes and impact.
    · Coordinate logistics for media engagements, sponsorship activities, public relations events and joint announcements.
    · Maintain a structured partnership database tracking engagements, contacts, deliverables, timelines and commitments.
    · Build and maintain positive, long-term relationships with partners and ensure alignment with brand guidelines and agreed deliverables.
    · Support internal debriefs and lessons learned sessions following partnership engagements.
    · Collaborate with Human Capital and relevant teams to amplify internal culture building initiative through consistent impactful messaging aligned with organisational values and culture.
    Any other duties as assigned by superiors.

    Requirements

    Qualifications & Experience:
    · Full Grade 12 Certificate with 5 Credits including English & Mathematics.
    · Bachelor’s Degree in Communications, Public Relations, Marketing, Business Administration, International Relations or related field.
    · 1 – 2 years’ experience in communications, stakeholder management, partnerships coordination, or similar roles.
    · Experience working with creative agencies, media, NGOs, corporate partners or public sector stakeholders is an added advantage.
    Job Core Competencies:
    · Strong communication and interpersonal skills.
    · Excellent coordination and organisational abilities.
    · Ability to build and maintain relationships with diverse stakeholders.
    · Strong writing, reporting and presentation skills.
    · Detail-oriented with strong follow-up discipline.
    · Proficiency in Microsoft Office and relevant communication tools.
    · Ability to manage multiple projects simultaneously.

    Professional and adaptable to fast-paced environments.

    Requirements

    Qualifications & Experience: · Full Grade 12 Certificate with 5 Credits including English & Mathematics. · Bachelor’s Degree in Communications, Public Relations, Marketing, Business Administration, International Relations or related field. · 1 – 2 years’ experience in communications, stakeholder management, partnerships coordination, or similar roles. · Experience working with creative agencies, media, NGOs, corporate partners or public sector stakeholders is an added advantage. Job Core Competencies: · Strong communication and interpersonal skills. · Excellent coordination and organisational abilities. · Ability to build and maintain relationships with diverse stakeholders. · Strong writing, reporting and presentation skills. · Detail-oriented with strong follow-up discipline. · Proficiency in Microsoft Office and relevant communication tools. · Ability to manage multiple projects simultaneously. Professional and adaptable to fast-paced environments.

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Source: Jobweb Zambia

  • Product Marketing Assistant at Zambia National Commercial Bank Plc

    Company: Zambia National Commercial Bank Plc

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    Position Overview

    Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the CEO’s Division under the Marketing at Head Office – Support Functions:

    Role Description

    The Product Marketing Assistant will be responsible for coordinating, executing, and monitoring marketing campaigns across all customer segments and platforms. The role ensures that campaigns are deployed efficiently, measured effectively, and optimized using clear performance insights. The Product Marketing Assistant works closely with Digital Marketing and Commercial business units to deliver timely reporting, actionable recommendations, and improved campaign outcomes. The role strengthens the Bank’s goal of delivering customer-focused, data-driven marketing aligned with the “You First” brand promise.
    Job Responsibilities:
    Campaign Deployment & Execution
    · Coordinate and manage end-to-end campaign deployment across digital, ATL, BTL, branch and partner channels.
    · Ensure campaigns are delivered, scheduled, and executed accurately and within set timelines.
    · Support business units by translating campaign briefs into executable plans.
    · Maintain the campaign calendar and ensure alignment across segments and channels.
    · Assist with resolving any deployment or scheduling issues, working closely with the Senior Specialist – Digital Banking & Marketing.
    Campaign Monitoring, Analytics & Reporting
    · Track performance of all campaigns, including digital impressions, reach, CTR, conversion, leads, sales impact and engagement.
    · Prepare weekly, monthly, and post-campaign reports for internal stakeholders.
    · Build dashboards and trackers to show ongoing performance.
    · Analyse data to identify trends, challenges, and opportunities for improvement.
    · Provide insights and data-driven recommendations to help segments improve efficiency and return on marketing spend.
    · Support business units with tailored reports relevant to their products and customer segments.
    Segment & Business Support
    · Support Mass Market, Retail Banking, Corporate Banking, Digital Banking and other Commercial Divisions with campaign execution and reporting needs.
    · Liaise with product teams to ensure campaign content is correctly positioned and aligned to the segment strategy.
    · Provide product teams with regular insights that help shape future marketing interventions.
    Digital Marketing Support
    · Assist the Digital Banking & Marketing team in optimizing campaigns across social media, email, website, and online banking platforms.
    · Ensure digital customer journeys are tested, accurate and effective.
    · Monitor digital analytics and recommend ways to improve online performance.
    · Ensure all digital assets adhere to compliance and brand standards.
    Governance, Compliance & Administration
    · Ensure campaign approvals, briefs, creative materials and performance data are accurately documented, approved and archived.
    · Maintain strong vendor and agency coordination where applicable.
    Any other duties as assigned by superiors.

    Requirements

    Qualifications & Experience:
    · Full Grade 12 Certificate with 5 Credits including English & Mathematics.
    · Bachelor’s Degree in Marketing, Business Administration, Communication, Economics, Data Analytics or a related field.
    · Additional certification in Digital Marketing, Campaign Analytics or Marketing Automation is an advantage.
    · 1 – 2 years’ experience in marketing, digital marketing, campaign execution, reporting or related roles.
    · Experience in financial services, telecommunications, or fast-paced consumer industries is preferred.
    · Proven experience creating reports, dashboards or campaign performance summaries.
    Job Core Competencies:
    · Strong understanding of digital marketing platforms and analytics tools.
    · Ability to build campaign dashboards, consolidate data and extract insights.
    · Knowledge of campaign tracking, performance measurement and reporting.
    · Experience with CRM systems, marketing automation and content scheduling tools.
    · Familiarity with ATL/BTL production and media processes.
    · Excellent communication and presentation skills.
    · High attention to detail and strong organisational skills.
    · Ability to manage multiple campaigns simultaneously.
    · Problem-solving and analytical thinking.
    · Strong collaboration skills and ability to work with diverse teams.

    Ability to work under pressure and meet deadlines.

    Requirements

    Qualifications & Experience: · Full Grade 12 Certificate with 5 Credits including English & Mathematics. · Bachelor’s Degree in Marketing, Business Administration, Communication, Economics, Data Analytics or a related field. · Additional certification in Digital Marketing, Campaign Analytics or Marketing Automation is an advantage. · 1 – 2 years’ experience in marketing, digital marketing, campaign execution, reporting or related roles. · Experience in financial services, telecommunications, or fast-paced consumer industries is preferred. · Proven experience creating reports, dashboards or campaign performance summaries. Job Core Competencies: · Strong understanding of digital marketing platforms and analytics tools. · Ability to build campaign dashboards, consolidate data and extract insights. · Knowledge of campaign tracking, performance measurement and reporting. · Experience with CRM systems, marketing automation and content scheduling tools. · Familiarity with ATL/BTL production and media processes. · Excellent communication and presentation skills. · High attention to detail and strong organisational skills. · Ability to manage multiple campaigns simultaneously. · Problem-solving and analytical thinking. · Strong collaboration skills and ability to work with diverse teams. Ability to work under pressure and meet deadlines.

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Source: Jobweb Zambia

  • Service Consultant at Zambia National Commercial Bank Plc

    Company: Zambia National Commercial Bank Plc

    Location: LUSAKA

    Job Type: FULL_TIME

    Apply Before: 2026-07-13

    Job Description

    Position Overview

    Zanaco Bank Plc is inviting applications from suitably qualified and experienced individuals for the following job aimed at contributing to the Bank’s strategic vision, in the Commercial Division under the Retail Banking Department at Solwezi Branch:

    Role Description

    Job Purpose:
    This position ensures the role holder acts as the first point of contact for all service issues for the establishment of a relationship managed association between the Bank and the Banking clients through a dedicated preferred banker who also assesses and recommends appropriate products and services offering to clients that come through to the bank.

    Requirements

    Job Responsibilities:
    Under the supervision of the Branch Manager the following are among the Job Key Responsibilities:

    Act as first point of contact for all customer service requirements in order to offer a personalized service offering.
    Responsible for relationship managing Preferred Banking customers as per prescribed frequency or as need may arise.
    Responsible for executing customer contact plans and retaining a record that facilitates tracking fulfillment of client’s needs.
    To interact with customers in order to direct them to appropriate points of service through customer triage and to use the interaction as an opportunity to enhance their banking experience.
    Accountable for timely execution of client instructions within Service Level Agreements including account opening, loan processing, transfer of funds etc. and confirming these to them to ensure service level agreements are met
    Responsible for managing the complaints management process including calling back clients to confirm resolution and logging in complaints tracking system
    To ensure customer retention through cross selling, upselling and deep selling by assessing client’s needs and recommending appropriate products to them whilst increasing the Bank’s share of the customer’s wallet size.
    Responsible for monthly assessment of segment thresholds and proactively engage clients to execute upgrades or downgrades so that the CVP is aligned to customer’s needs
    Responsible for educating digital clients about alternate channels in order to facilitate realization of the Retail strategy in branches
    Responsible for liaising with the Preferred Banker on market updates/financial news and informing customers in order to help them make informed financial decisions.
    Execute life cycle programs in order to provide a full customer service propositions that deepen client relationships
    Proactive client engagement on a regular basis in order to provide timely and personalized banking services.
    Keeps up-to-date with in country market and global trends in order to recommend and link clients to appropriate events.
    Ensure that the full value chain of the segment proposition is realized for the Bank by cross selling, deep selling and upselling the banks products, collecting the due income, and educating clients on the use of various channels for transactions in order to achieve full value proposition.
    Support loan requests by vetting and uploading them on LMS for processing in order to meet client’s needs.
    Monitor sales performance against set targets and address any adverse variances on time
    Monitor client’s changing requirements and recommend strategies to ensure that the organization’s products and services are fully utilized.
    Responsible for keeping the client database up-to-date including mailing address, KYC etc. to facilitate ease of communication to account owners.
    Knowledge and understanding of appropriate legislation and regulation affecting banking and customer interaction to ensure all transactions are legal.
    Responsible for reporting any identified operational risks on time to the Branch Manager.
    Any other operational duties assigned by the supervisor including call backs and batch journal call overs
    To ensure attendance of all recommended training/meetings relevant to the role. e.g. Customer Service, Wealth management, Investment options, financial interpretation, Sales meetings, huddles
    To share knowledge, experience and best practice with team members in order to ensure that team performance complies with set service standards
    Any other responsibilities assigned by management

    INTERNAL/EXTERNAL CONTACT

    External: Customers, local public officers
    Internal: All Divisions

    QUALIFICATIONS AND EXPERIENCE
    · Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects.
    · Degree in Business/Marketing or relevant field
    · At least four (4) years’ work experience in a sales & marketing role
    · Understanding of taxation laws and practical experience in application.
    · Appreciation of securitization and investment options.
    · Ability to profile customers and assess the needs of Private banking clients.
    · Understanding of all Zanaco Retail products and account opening, KYC Requirements.
    · Understanding of relevant legislation e.g. KYC, Anti – Money laundering, Banking code.
    · Ability to read market trends and inform the decision-making process.
    · Understanding of people policies and processes
    · Demonstrated complaint handling and skills certifications
    JOB CORE COMPETENCIES
    · Verbal and written communication
    · Delighting customers and drive for results
    · Networking/Liaison
    · Persuading and selling
    · Analytical thinking
    · Team work
    · Customer service orientation
    · Problem solving

    Requirements

    Job Responsibilities: Under the supervision of the Branch Manager the following are among the Job Key Responsibilities : Act as first point of contact for all customer service requirements in order to offer a personalized service offering. Responsible for relationship managing Preferred Banking customers as per prescribed frequency or as need may arise. Responsible for executing customer contact plans and retaining a record that facilitates tracking fulfillment of client’s needs. To interact with customers in order to direct them to appropriate points of service through customer triage and to use the interaction as an opportunity to enhance their banking experience. Accountable for timely execution of client instructions within Service Level Agreements including account opening, loan processing, transfer of funds etc. and confirming these to them to ensure service level agreements are met Responsible for managing the complaints management process including calling back clients to confirm resolution and logging in complaints tracking system To ensure customer retention through cross selling, upselling and deep selling by assessing client’s needs and recommending appropriate products to them whilst increasing the Bank’s share of the customer’s wallet size. Responsible for monthly assessment of segment thresholds and proactively engage clients to execute upgrades or downgrades so that the CVP is aligned to customer’s needs Responsible for educating digital clients about alternate channels in order to facilitate realization of the Retail strategy in branches Responsible for liaising with the Preferred Banker on market updates/financial news and informing customers in order to help them make informed financial decisions. Execute life cycle programs in order to provide a full customer service propositions that deepen client relationships Proactive client engagement on a regular basis in order to provide timely and personalized banking services. Keeps up-to-date with in country market and global trends in order to recommend and link clients to appropriate events. Ensure that the full value chain of the segment proposition is realized for the Bank by cross selling, deep selling and upselling the banks products, collecting the due income, and educating clients on the use of various channels for transactions in order to achieve full value proposition. Support loan requests by vetting and uploading them on LMS for processing in order to meet client’s needs. Monitor sales performance against set targets and address any adverse variances on time Monitor client’s changing requirements and recommend strategies to ensure that the organization’s products and services are fully utilized. Responsible for keeping the client database up-to-date including mailing address, KYC etc. to facilitate ease of communication to account owners. Knowledge and understanding of appropriate legislation and regulation affecting banking and customer interaction to ensure all transactions are legal. Responsible for reporting any identified operational risks on time to the Branch Manager. Any other operational duties assigned by the supervisor including call backs and batch journal call overs To ensure attendance of all recommended training/meetings relevant to the role. e.g. Customer Service, Wealth management, Investment options, financial interpretation, Sales meetings, huddles To share knowledge, experience and best practice with team members in order to ensure that team performance complies with set service standards Any other responsibilities assigned by management INTERNAL/EXTERNAL CONTACT External: Customers, local public officers Internal: All Divisions QUALIFICATIONS AND EXPERIENCE · Grade 12 Credit or above mandatory in Mathematics and English and any other three subjects. · Degree in Business/Marketing or relevant field · At least four (4) years’ work experience in a sales & marketing role · Understanding of taxation laws and practical experience in application. · Appreciation of securitization and investment options. · Ability to profile customers and assess the needs of Private banking clients. · Understanding of all Zanaco Retail products and account opening, KYC Requirements. · Understanding of relevant legislation e.g. KYC, Anti – Money laundering, Banking code. · Ability to read market trends and inform the decision-making process. · Understanding of people policies and processes · Demonstrated complaint handling and skills certifications JOB CORE COMPETENCIES · Verbal and written communication · Delighting customers and drive for results · Networking/Liaison · Persuading and selling · Analytical thinking · Team work · Customer service orientation · Problem solving

    How to Apply

    Submit your CV and Application on Company Website : Click Here Closing Date : 25th June , 2026.
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    Apply Now

    Source: Jobweb Zambia