Admissions and Communications Manager (Ref: ADMIN009)
\nBased in Lusaka, Zambia, Lusaka International Community School (LICS) is a co-educational, secular, fee-paying, non-profit school, which provides an internationally recognised education to a culturally diverse, globally-minded student body in a caring and supportive learning environment. LICS holds in high esteem its vision statement which is to \u201cmaximise the potential of future world citizens\u201d.
\nLICS is a leading independent pre-primary, primary, and secondary school based in the leafy suburb of Roma in Lusaka, Zambia. It is also a member of CIS, AISA, and ISAZ.
\nThe school is currently looking for a suitably qualified individual to join the LICS community as the Admissions and Communications Manager, effective 1st May 2025.
\n1. Requirements and Qualities<\/p>\n
More than 5 years of working experience in a similar role at the senior management level
\nIn-depth knowledge and understanding of effective customer care and management
\nIn-depth knowledge of admissions management or the equivalent discipline within a comparable service
\nIn-depth knowledge of best practices in marketing together with proven ability to establish and implement a robust marketing strategy
\nAttention to detail, deadlines, and budgets; persistence in following through multiple extended projects
\nOutstanding \u2018people\u2019 skills. Demonstrable ability to listen, build rapport, and communicate with people of different backgrounds<\/p>\n
2. Qualifications and Experience<\/p>\n
BS Degree in Marketing, Business Administration or equivalent.
\nMBA would be an added advantage<\/p>\n
3. Key Responsibilities\/Accountabilities
\n3.1 Admissions
\nOversee pupil recruitment and create strategies to meet recruitment targets, managing all aspects of the admissions process to increase inquiries, visits, registrations, and enrolments, while maintaining strong retention levels by:<\/p>\n
Managing and streamlining admissions inquiries, ensuring efficiency and alignment with the school\u2019s vision.
\nDeveloping and implementing best practices for managing admissions and building relationships with families throughout the process.
\nRegularly forecast and track admissions figures.
\nMaintaining a database to capture and manage all inquiry-related information.
\nMonitoring and reporting on all aspects of the admissions process, including inquiries, visits, registrations, and student retention.
\nAnalyzing the sources of admissions, including geographic data, for marketing insights.
\nEnsuring overseas students meet immigration requirements and maintain necessary documentation.<\/p>\n
3.2 Marketing
\nDevelop and implement the school\u2019s marketing strategy to enhance its image and reputation within the wider community by:<\/p>\n
Serving as the welcoming and professional point of contact for prospective families.
\nImplementing marketing and communication activities to raise school awareness and generate inquiries.
\nDeveloping community relations initiatives to enhance the school\u2019s local profile and support enrollment goals.
\nAchieving retention targets through an internal marketing program and ongoing community engagement.
\nEnsuring consistent brand management across all marketing activities, aligning with the school\u2019s values and objectives.
\nMonitoring and assessing the advertising strategy, offering recommendations for future campaigns.
\nOrganizing annual events (e.g., open days, fairs) for prospective and current parents and the wider community.<\/p>\n
3.3 Communications
\nOversee and maintain ongoing communication and feedback with internal and external stakeholders, ensuring consistent, professional, and timely communication from the school.<\/p>\n
Develop and implement the school\u2019s PR strategy, fostering relationships with key media across local, regional, national, and educational press.
\nEnsure a continuous flow of engaging content showcasing the school\u2019s activities in both digital and traditional media.
\nManage content, style, and design of the school website to ensure it meets the needs of target audiences.
\nKeep the website up to date with regular, relevant content reflecting the school\u2019s dynamic environment.
\nEstablish and manage an efficient feedback system for ongoing communication.
\nOversee the production of additional communication materials, branded items, and signage as needed.<\/p>\n
4. Remuneration
\nCompetitive package.
\n5. Application Process
\nPlease visit our website (https:\/\/lics.sch.zm\/solicited-application\/) fill in the online application form, and upload a detailed CV with a cover letter along with three referees, one of whom should be your current supervisor by 13.04.2025, Kindly note that only shortlisted applicants will be contacted
\n6. Safeguarding
\nLusaka International Community School is committed to safeguarding and promoting the welfare of our children and young people and expects all staff and volunteers to share this commitment. The successful candidate\u2019s appointment will be subject to full security vetting.
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