Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda, and South Africa. We offer personal lending products through online, mobile phone, and branch channels. Backed by strong shareholders and a board with extensive experience in entrepreneurship and lending, Unifi is poised for continued success.
\nResponsibilities:
\nDevelop and Deliver Ongoing Training:<\/p>\n
Develop in-person training modules based on adult learning principles.
\nDeliver in-person training sessions, ensuring participant satisfaction.
\nInform HRM and Group L&D of all ongoing training planned within a month.
\nProvide refresher trainings as per approved scheduled Train the Trainer Program Implementation.
\nDesign, deliver, and evaluate a \u201cTrain the Trainer\u201d program.
\nTrain New Employees:
\nPartner with Group L&D to design onboarding pathways for major operational roles.
\nDeliver in-person onboarding training for all major operational roles.
\nFacilitate completion of online onboarding modules for new joiners .<\/p>\n
Induction:\u00a0Conduct company induction sessions for all new hires within the first two weeks of their start date.
\nRole-specific onboarding:\u00a0Onboarding check-ins: Coordinate with managers and HR on scheduled check-ins (30, 60, 90 days) for all new employees, to assess training progress and needs.
\nTechnical and external training:<\/p>\n
Coordinate training of highly technical subject matters with internal or external experts;
\nSource providers for external training and provide train-the-trainer support for internal experts;and
\nInform HRM and\u00a0 Group L&D of all ongoing training planned within a month.
\nTraining Needs Analysis
\nConduct Quarterly TNA:Complete basic quarterly Training Needs Analysis for operational roles;
\nCompile TNA report with actionable recommendations based on operational and business needs;and
\nConduct a Skills Audit and ascertain gaps and need for intervention
\nCollaborate on Learning Pathways
\nWork with managers and HR to develop personalised training plans for underperforming staff, ensuring documented plans include specific goals, timelines, and progress check-ins every 30 days.<\/p>\n
Training Material Development<\/p>\n
Develop Training Material:Create and\/or update training material for key training modules (e.g., technical role-specific, soft skills, or operational processes) per month to align with Unifi\u2019s strategic goals, in collaboration with Group L&D;and
\nCollaborate with subject experts to review and\/or update training content and confirm accuracy.
\nTraining Effectiveness and Reporting\u00a0
\n\u00a0Conduct post-training assessments for all training sessions;
\nTrack and report on employee performance improvements tied to training interventions;<\/p>\n
Maintain Training Records:<\/p>\n
Ensure all training attendance, performance assessments, and feedback are logged in the central database;<\/p>\n
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Online Learning Delivery\u00a0<\/p>\n
Promote completion rates for assigned online courses by monitoring progress and sending reminders weekly.<\/p>\n
User Management:Manage LMS users (add, transfer, remove).
\nReporting:<\/p>\n
Generate and share LMS completion reports with managers monthly.<\/p>\n
Qualifications:<\/p>\n
Degree in Education or similar;
\nRegistered Skills Development Facilitator (Advantage);
\nFacilitator experience (Advantage);
\nFluent in many local languages (would be an advantage);
\nAbility to present complex information clearly and effectively;and
\nStrong interpersonal and communication skills<\/p>\n
\u00a0
\nSharing is Caring! Click on the Icons Below and Share<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"https:\/\/unifizambia.simplify.hr\/vacancy\/y2gci1","_company_name":"Unifi Zambia","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-2974","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-zambia","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings\/2974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/media?parent=2974"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job_listing_region?post=2974"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-types?post=2974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}