Unifi is a fast-growing finance and technology company operating in Zambia, Uganda, Kenya and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.
\nResponsibilities<\/p>\n
Customer survey\/competitor analysis.
\nMaking outbound calls to prospective customers from provided leads.
\nPresent and promote company products\/services clearly and persuasively.
\nIdentifying customer needs, answer questions, and overcome objections.
\nMaintaining accurate records of calls and customer interactions in provided systems.
\nMeet or exceed daily\/weekly call and sales targets.
\nFollow Activations scripts while adapting to customer responses.
\nProvide excellent customer service and build positive relationships on social media platforms.
\nStay updated on product knowledge and industry trends.<\/p>\n
Requirements<\/p>\n
Diploma in any business course
\nGood communication skills
\nPositive attitude
\nActive listening
\nEmpathy and problem solving
\nExcellent customer service
\nAbility to Muiti task
\nAttention to detail<\/p>\n
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