Twalumba Resort and Hotels\u00a0is one of the most reputable leading Resort and Hotels in the hospitality industry dedicated to provide excellence and comfort to our clientele with a goal to provide customer satisfaction. We are looking for professionals to join our big team in the following positions:
\nPosition:\u00a0Front Desk Operator * 4
\nLocation:\u00a011 Miles and Chalala.
\nJob Type:\u00a0Full Time
\nJob Summary
\nAs Front Desk Operators you will be responsible for welcoming guests, handling inquiries, ensuring smooth operations and Processing payments among many other duties.
\nKey Responsibilities:<\/p>\n
Welcoming and greeting guests in a friendly and professional manner.
\nCoordinating with other departments for smooth operations.
\nProviding accurate information about the products and services offered.
\nProcessing payments, issue invoices, and manage cash\/card transactions.
\nEnsuring compliance with company policies and systems.
\nMaintaining a clean and organized front desk area.
\nAddressing guest concerns and resolving issues promptly.<\/p>\n
Minimum Requirements:<\/p>\n
Diploma\/Degree in Business Administration, Hospitality Management, or in any related field Certified by Zambian Qualifications Authority (ZQA)
\n2 years proven experience in an administrative role or front desk
\noperations within the hospitality industry.
\nStrong organizational and multitasking skills.
\nStrong problem-solving abilities and attention to detail.
\nExcellent Interpersonal Skills.
\nProficiency in Microsoft Office.
\nAbility to work flexible shifts, including evenings, weekends, and holidays.<\/p>\n
Position:\u00a0Marketer
\nLocation:\u00a0Lusaka.
\nJob Type:\u00a0Full Time.
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