Makai Bar and Restaurant\u00a0is located in side Mulungushi Village Complex, in Kalundu, off great East and off Lufubu Road, along Lusemfwa Road, opposite UNZA Lusaka, Zambia.
\n(Between UNZA Fly-over feet bridge and Kalundu Market)
\nAND Shop No.3, Falls Park Mall, Mosi-oa-Tunya, Livingstone, Zambia.
\nWE ARE LOOK FOR:
\nPRESENTABLE\u00a0\u00a0WAITRESS
\nROLE DESCRIPTION
\nThis is a full-time on-site role for a Female Waitress based in Lusaka. Responsibilities include providing excellent customer service, taking and serving food and beverage orders, ensuring high standards of food service, and maintaining a clean and orderly dining area. Communication with customers to meet their needs and handle any requests or complaints is essential. The role involves collaborating with kitchen staff to ensure timely delivery of food and beverages.
\nQUALIFICATIONS<\/p>\n
Very Presentable and Professional
\nPhysically smart and neat
\nCivilized, well manner, intelligent
\nVery flaunt in English
\nMust be in good physical condition
\nCustomer Service and Communication skills
\nFood & Beverage and Food Service experience
\nBasic Cooking skills
\nStrong interpersonal skills and ability to work in a team setting
\nAbility to work efficiently in a fast-paced environment
\nPrior experience in hospitality or food service is a plus
\nDiploma in Tourism and Hospitality Management<\/p>\n
SKILLS<\/p>\n
Greeting guests and taking drink and food orders
\nPresent, friendly, happy, enthusiastic and smiley all the time.
\nPatient with customers and kind
\nVery good customer care
\nVery good active listener
\nAble to provide best customer satisfaction.
\nVery courteous
\nCustomer \u2013 centric
\nCritical thinker and problem -solving skills
\nRespects and understands culture and racial diversity
\nRespects and understand customers time and urgency
\nAttentive to the needs of guests in the dining area
\nDelivering food from the kitchen to the guests
\nEnsuring the food order is made correctly by kitchen staff and looks presentable enough for the guests
\nFollowing health code standards with regards to the handling of food
\nAble to perform shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris
\nAble to Make suggestions based on their preferences.
\nAble to Up-sell<\/p>\n
** candidate must reside near the company.
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