Mount Meru is hiring a Zambian candidate for below position \u2013
\nJob Title: Sales and Operations Manager
\nIndustry: Plastic Houseware
\nLocation: Makeni, Lusaka, Zambia
\nJob Summary:
\nWe are seeking a results-driven Sales and Operations Manager to oversee and coordinate sales strategies and operational functions within our plastic houseware manufacturing company. This role requires someone who can grow the market across Zambia and surrounding regions, manage client relationships, and ensure smooth coordination between production, inventory, and distribution.
\nKey Responsibilities:
\nSales Management:<\/p>\n
Develop and lead a sales team and motivate the team to meet and exceed KPIs.
\nDevelop and implement national and regional sales strategies for plastic houseware products.
\nIdentify and grow new markets, customers, and distribution channels across Zambia and neighboring countries.
\nBuild and maintain strong relationships with wholesalers, supermarkets, hardware chains, and informal markets.
\nManage key accounts and build strong relationships with distributors, retailers, and B2B clients.
\nMonitor competitor activity and market trends to adjust strategies accordingly.
\nPrepare and negotiate sales contracts with clients and distributors.
\nMonitor sales performance and analyze trends to identify new opportunities.<\/p>\n
Operations Management:<\/p>\n
Coordinate with production to align output with market demand.
\nOversee end-to-end operations, including production planning, inventory management, warehousing, and logistics.
\nCoordinate with production teams to align output with customer demand.
\nEnsure timely delivery and optimal stock levels across the supply chain.
\nWork with the production and finance team to improve operational efficiency, reduce wastage, and minimize production costs.<\/p>\n
Team Leadership:<\/p>\n
Develop and supervise a sales team and operations staff.
\nConduct training and performance reviews.
\nSupervise and lead the sales and logistics teams.
\nConduct regular performance reviews and staff training.
\nFoster a accountability, and a results-oriented, customer-centric culture.<\/p>\n
Reporting and Analysis:<\/p>\n
Prepare monthly and quarterly reports on sales performance, inventory levels, and operational metrics.
\nUse data to forecast demand and adjust plans accordingly.
\nCollaborate with finance and senior management on budgeting and planning.<\/p>\n
Qualifications:<\/p>\n
Bachelor\u2019s degree in Business Administration, Sales, Operations Management, or related field.
\nProven track record in driving sales growth and streamlining operations.
\nStrong leadership, negotiation, and analytical skills.
\nMinimum of 5 years\u2019 experience in sales and operations, ideally within manufacturing or FMCG sectors in Zambia.<\/p>\n
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