About The Company
\nLuapula Water Supply and Sanitation Company Limited (LpWSC) is a Commercial Water Utility Company incorporated under the Companies Act (Cap 388 of the Laws of Zambia) as a limited liability company (by shares) in December 2008. LpWSC was specifically established to provide water supply and sanitation services to all the people in all the Areas of Luapula Province (Urban and Rural areas). Operations of the Company began in 2009, and the Company is currently operating in Six (6) out of the Twelve (12) districts of the province, namely: Mansa, Samfya, Kawambwa, Mwense, Nchelenge, and Chienge districts.
\nLpWSC now seeks to recruit high profile, self-motivated, innovative, honest, committed, adequately and appropriately experienced, dynamic, and skilled individuals to fill the following vacant positions.
\n1. LEGAL OFFICER \u2013 HEADQUATERS (1 POSITION)
\nJOB PURPOSE:
\nTo manage secretarial services and provide Legal advice and services to the Board of Directors and Senior Management in order for the Company to meet its mandate, obligations and compliance requirements.
\nMAIN DUTIES<\/p>\n
Provides expert legal advice to the Board and Senior Management on various matters affecting the company in compliance with the provisions of the Company Act and other Laws and Regulations.
\nDrafts various Legal Documents and Contracts on behalf of the Company.
\nInterprets and explains the legal implications of various contracts and documents to the company\u2019s Management and the Board of
\nDirectors and other officially interested Parties.
\nWorks in consultation with External Counsel on all litigation matters affecting the company.
\nEnsures that all matters which are under litigation are attended to by external counsel in an efficient and effective manner.
\nMaintains all court documents and files court documents on behalf of the company.
\nStudies and explains any changes in Government legislation and its implications on the company\u2019s Business to the Board and Management.
\nPrepares full Board \/ Board Committee Meetings reports and provision of Secretarial Services.
\nIssues notices for AGMs and provides secretarial services during AGMs.
\nFiling of annual returns and undertakes relevant engagements with PACRA and other Authorities to ensure adherence to registration and regulatory requirements and obligations.
\nHandles conveyance duties for the company secretary in accordance with company\u2019s act.
\nPerforms any other duties as assigned by the Managing Director or the Board \/ Board Committees from time to time.<\/p>\n
QUALIFICATIONS<\/p>\n
Grade 12(Form v) School Certificate with 5 O level credits or better including English and Mathematics.
\nLLB Degree from a recognized institution.
\nA Post-graduate Degree in any of the Required Fields will be an added advantage.
\nMust be An Advocate of the High court of Zambia.
\nMust be a paid-up member of the Law association of Zambia.
\nAt least 3 years post \u2013 qualifications work experience in a similar role.
\nQualifications must be verified by the Zambia Qualification Authority.<\/p>\n
2. CUSTOMER SERVICES ASSISTANT \u2013 BUSINESS UNITS (9 POSITIONS)
\nJOB PURPOSE:
\nTo receive and resolve customer queries in the assigned area of operation involving taking meter readings accurately in readiness for correct billing.
\nMAIN DUTIES<\/p>\n
Receive complaints and log them in the information system to ensure complaint registration.
\nParticipate in revenue enhancement programs.
\nFollow up and resolve complaints to ensure customer satisfaction.
\nSubmit customer information for account opening.
\nCourteous handling of customers by upholding customer etiquette.
\nReconcile customer\u2019s accounts and raise adjustments where necessary.
\nClosing resolved complaints.
\nAnalysis of NRW complaints (Accounts in credit, system generated complaints).
\nSubmission of customer information for amending customer records.
\nProvide feedback to complaints raised.
\nCollections of meter readings and input into the system.
\nProvide reasonable assurance on matters that require immediate action.<\/p>\n
QUALIFICATIONS<\/p>\n
Grade 12 (Form v) School Certificate including English and Mathematics.
\nDiploma in Business Studies or equivalent.
\nMinimum 1 Year work experience in a similar role.
\nQualifications must be verified by the Zambia Qualification Authority.<\/p>\n
3. ASSISTANT PLUMBER \u2013 BUSINESS UNITS (9 POSITIONS)
\nJOB PURPOSE:
\nTo assist plumbers in the undertaking of a variety of plumbing tasks involving the repair, maintenance, rehabilitation and installation of pipes in the water and sewerage network, equipment, networks and associated infrastructure.
\nMAIN DUTIES<\/p>\n
Assist in the installation of Bulk Meters \u2013 Commercial or System meters.
\nRepairing of leaking water pipes and maintenance of burst and\/or broken pipes.
\nAttending to pre-paid meter complaints.
\nRepairing and cleaning of bulk stuck meters.
\nConduct Bulk Meter Management \u2013 Servicing and Cleaning.
\nTo assist in network maintenance and balancing.
\nConduct Meter Testing follow-ups to customer complaint.
\nConduct Meter Testing as a routine schedule in selected districts.
\nPrepare reports as required by the supervisor.<\/p>\n
QUALIFICATIONS<\/p>\n
Grade 12 (Form V) School Certificate with at least 5 O levels including Math & English.
\nCraft Certificate in Plumbing, Pipe fitting and Sheet Metal.
\n1 Year work experience as a plumber
\nRegistration with a relevant professional body.<\/p>\n
4. PLUMBING ASSISTANT \u2013 NETWORK \u2013 BUSINESS UNITS (4 POSITIONS)
\nJOB PURPOSE:
\nTo undertake a variety of plumbing tasks involving the repair, maintenance, rehabilitation and installation of pipes in the water and sewerage network, equipment, networks and associated infrastructure.
\nMAIN DUTIES<\/p>\n
Assist in the installation of Bulk Meters \u2013 Commercial or System meters.
\nRepairing of leaking water pipes and maintenance of burst and\/or broken pipes.
\nAttending to pre-paid meter complaints.
\nRepairing and cleaning of bulk stuck meters.
\nConduct Bulk Meter Management \u2013 Servicing and Cleaning
\nNetwork maintenance and balancing.
\nConduct Meter Testing follow-ups to customer complaint.
\nConduct Meter Testing as a routine schedule in selected districts.
\nPrepare reports as required by the supervisor.<\/p>\n
QUALIFICATIONS<\/p>\n
Grade 12 (Form V) School Certificate with at least 5 O levels including Math & English.
\nCraft Certificate in Plumbing, Pipe fitting and Sheet Metal.
\n1 Year work experience as a plumber.
\nRegistration with a relevant professional body.<\/p>\n
5. PLANT OPERATOR \u2013 SANITATION (1 POSITION)
\nJOB PURPOSE:
\nTo operator the running\/operating the pumps, monitoring the chemical dosing, collecting data on running hours of pumps, pressures on pumps, voltage and currents being drawn by pumps, observing the operations of vital equipment and house-keeping at Water and waste water Treatment Plants including backwashing of filters and cleaning of flocculators\/ sedimentation tanks.
\nMAIN DUTIES<\/p>\n
Operate and monitor water and sewage treatment processes, including screening, aeration, and disinfection, to ensure optimal performance and compliance with safety standards.
\nConduct regular inspections of treatment equipment and facilities, identifying and resolving operational issues promptly.
\nMaintain accurate records of plant operations, including flow rates, chemical usage, and maintenance activities, ensuring data integrity and compliance with regulatory requirements.
\nPerform routine maintenance and repairs on plant machinery, equipment, and systems to minimize downtime and maintain operational efficiency.
\nCollaborate with environmental regulatory agencies, ensuring that all operations meet statutory environmental standards and laws.
\nAssist in the training and supervision of junior staff, promoting a culture of safety and continuous improvement.<\/p>\n
QUALIFICATIONS<\/p>\n
Grade 12 (Form V) School Certificate with at least 5 O levels including Math & English.
\nCraft Certificate in Water Operation or better.
\n1 Year relevant work experience.
\nRegistration with a relevant professional body.<\/p>\n
6. PLANT ATTANDANT \u2013 SANITATION (1 POSITION)
\nJOB PURPOSE:
\nTo assist the Plant operator in running\/operating the pumps, monitoring the chemical dosing, collecting data on running hours of pumps, pressures on pumps, voltage and currents being drawn by pumps, observing the operations of vital equipment and house-keeping at Water and waste water Treatment Plants including backwashing of filters and cleaning of flocculators\/ sedimentation tanks.
\nMAIN DUTIES<\/p>\n
Helps the Plant Operator is running a wastewater treatment plant by observing the running pumps, monitoring the amperage on the electric panel and reporting any abnormal reading observed.
\nAssist in chemical dosing of waters at wastewater treatment plant based on advice from the Plant Operator.
\nAcquaints himself\/herself with status of the plant at beginning of shift by reading shift report and discussing with out-going
\nOperator\/Attendant so as to know plant status at beginning of shift.
\nSweeps, dusts, cleans the plant and surroundings to maintain cleanliness and orderliness.
\nMonitors the levels at the command and Service reservoirs to ensure adequate water supply.
\nProvide first \u201clevel aid\u201d to equipment breakdown at the waste water treatment plant before reporting to \/Operator\/Supervisor.<\/p>\n
QUALIFICATIONS<\/p>\n
Grade 12 (Form V) School Certificate with at least 5 O levels including Math & English.
\nCraft Certificate in Water Operation or better.
\n1 Year relevant work experience.
\nRegistration with a relevant professional body.<\/p>\n
7. ASSISTANT PLANT ATTANDANT \u2013 SANITATION (1 POSITION)
\nJOB PURPOSE:
\nTo ensure good operation and maintenance of sewage treatment systems and polishing plant on a daily basis. The incumbent will have to deliver a high-quality service as per established agreements \/ contracts. This will entail monitoring and improving the quality of work performed on all the sewage treatment systems.
\nMAIN DUTIES<\/p>\n
To direct and assist in the activities in meeting established objectives and targets on the plant.
\nTo help in the co-ordination of policies, procedures and strategies required for the effective and efficient running of the plant.
\nTo report to the Operations Manager\/ Plant Engineer as designated by the Corporation, on all matters concerning the tasks assigned to his responsibility.
\nTo records any necessary operational & maintenance data.
\nTo respect and ensure workers abide by all relevant health and safety rules.
\nTo assist the Team Leader \/ Operations Manager \/ Plant Engineer, or any such officer as designated by the Corporation, responsible for the plant.
\nTo actively participate and assist in the work as and when necessary.
\nTo drive a vehicle including fork-lifter provided by the Corporation as and when required and maintain same in good working order.
\nTo undergo any training programs that the Corporation deems necessary for optimum performance in the assigned grade.
\nTo perform the tasks according to the instruction of the Team Leader \/ Process Operations Manager \/ Plant Engineer.
\nTo operate a variety of machinery, equipment and tools associated with plant operations.
\nTo monitor plant operations\/processes to ensure proper operations, detect equipment failures, potential leaks or other problematic situations and maintain plant efficiency and safety.
\nTo participate actively to the Quality-Safety-Environment approach of the plant.
\nTo conduct wastewater cleaning operations, including working with jetting and suction bowsers and working in confined spaces.<\/p>\n
QUALIFICATIONS<\/p>\n
Grade 12 (Form V) School Certificate with at least 5 O levels including Math & English.
\nCraft Certificate in Water Operation or better.
\n1 Year relevant work experience.
\nRegistration with a relevant professional body.<\/p>\n
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