ROLE DESCRIPTION
\nAt MBHS, the Emergence Care Officer works within a multidisciplinary team to deliver non-emergency and emergency medical\/trauma response care 24 hours a day.\u00a0 He\/she is often the first point of contact for patients and assists in stabilising and transporting patients to and from the hospital. All our ECO work shifts and often rotate between first aid stations and the MBHS clinic.
\nKEY ROLE ACCOUNTABILITY\u00a0<\/p>\n
Ensure that standard operating policies and procedures are followed in keeping with international standards for non-emergency and emergency response protocol and MBHS Standards of Care.
\nRespond to emergency and non-emergency calls calmly, professionally and promptly.
\nDemonstrate ability to work competently in emergency and urgent care situations and provide thorough assessment, treatment of illness or injury at the scene and en route to the clinic\/hospital.
\nEnsure that individual knowledge and practice is up-to-date in order to perform required duties.
\nMust be accessible at all times when rostered to be \u2018on call\u2019 for shift work.
\nCommunicate effectively with the emergency department, medical doctors, Chief Medical Officer, Clinic Manager and paramedics to obtain instructions regarding further treatment and if medical evacuation is needed.
\nMaintain patient dignity and confidentiality at all times.\u00a0 Make ethical decisions related to consent and confidentiality.\u00a0 Any breach in patient confidentiality will result in disciplinary action.
\nBe adaptable, flexible and professional\u00a0 in working in the various sites as assigned.<\/p>\n
KEY RESPONSIBILITIES
\nEmergency and Primary Care Services<\/p>\n
Travel to locations where emergency medical services are required in as prompt and timely a manner as possible.
\nAdminister basic and advanced life support to patients on the scene and en-route to the clinic\/hospital.
\nCarry out thorough assessment on the illness\/injury to establish and prioritise medical procedures to be followed.
\nUse proper rescue and medical techniques when extracting\/transporting victims of accidents, sudden illness and trauma cases.
\nTreat patients on the scene and prepare for safe transfer to a Mary Begg facility.
\nCommunicate immediately with the Emergency Services Coordinator\/Chief Medical Officer\/ Clinic Manager to request medical evacuation of ill or injured patients, when necessary.
\nMaintain order at the scene, including crown disbursement and restraint of family and friends.
\nInform the clinic of the patient\u2019s arrival via ambulance and update the emergency doctor or doctor on call of the patient\u2019s diagnosis, condition and any treatments administered during transport for prompt medical care upon arrival.
\nMaintain hygienic and safe work environments in compliance with company policy.
\nUnderstand your role in site emergency response and disaster plans and ensure all FAS staff are oriented to the Major incident plans of their sites .
\nEnsure that areas for triage and multiple casualties are identified.
\nEnsure that critical medical supplies and equipment are pre-packed and available for emergency use at dispersed sites or during patient transport.
\nParticipate in simulation exercises organised by MBHS management for disaster planning.
\nSupport FQM mine First Aid Stations (FAS) in transfers and evacuation of patients, where necessary.
\nContinually demonstrate adherence to the Infection Control Policy, especially maintaining proper hand washing technique. Use and maintain correct personal protective equipment (PPE) such as gloves.
\nEnsure appropriate disposal of clinical waste in compliance with applicable laws and regulations.
\nCoordinate requests for non-emergency transports in accordance with standard protocol.
\nComply with all national legal regulations.
\nConduct ongoing training with FAS staff in both emergency and non-emergency topics relevant to FAS operations.<\/p>\n
REQUIRED TECHNICAL SKILLS, TRAINING & EXPERIENCE\u00a0<\/p>\n
Must be a qualified ECO with a Diploma in Emergency Medical Care
\nMust be registered and licensed with the Health Professions Council of Zambia (HPCZ) to practice emergency\/ trauma care.
\nAt least two years\u2019 experience working as an Emergency Care Officer in a medical setting is required.<\/p>\n
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