To manage new business development portfolios of clients for Research, Media Buying and Branding\/OOH. To drive new business opportunities for the company and ensuring maximum profitability. Based upon excellent knowledge of the client\u2019s business, to lead and drive the team to provide excellent client services and manage the delivery of exceptional service that meets and exceeds business targets for the client and for the agency.
\nJOB RESPONSIBILITIES
\n1. Business Management and Implementation
\nActively networking within the industry and ensure that the agency is at the forefront of clients
\nTo set and direct the delivery of the income targets for each client account
\nShare the overall business development process with the rest of the team
\nFocus on key deliverables through the existing and potential client base to create a win-win solution that enables profitability and the relationship with clients
\nDrive new business acquisition through targeting key accounts
\nGive the client service team direction through managing the retention of existing clients by delivering consistent high standards of work to exceed expectations and impact on bottom line
\nBelieving in passion and brand values for any client, as well as the individual, especially those within the company
\nEnsure that the team functions effectively and efficiently, with the ultimate objective of ensuring the client assigned to the team are happy, loyal and profitable to the agency
\nEnsure optimum deployment of 360-degree communication, facilitate problem solving, manage client relationships, monitor the health of the client\u2019s business within the agency, deliver bottom line client profitability and grow the clients\u2019 business within the agency
\n2. Client Management and Business Development
\nTo ensure clear understanding of the client\u2019s strategic and operational requirements and communicate this to the team
\nThrough close relationship with the clients, continuously develop the strategic direction of each client account and ensure communication of any directional changes to the team
\nDeliver high standards of client satisfaction, measuring this through feedback, surveys, response to campaigns and continuously adapting and adjusting approaches to benefit client needs
\nopportunity to benefit from access to the range of services that are available within the agency
\nBuilding the strength of the business relationship through delivery of value-added services to the benefit of the client
\nTo actively pursue business development opportunities with the client accounts, selling additional services whenever possible
\nTo support the delivery of New Business into the agency through leadership or involvement of pitch project work and delivery
\nIdentify areas of growth on existing and new business
\n3.Financial Management
\nTo manage and monitor the income from all client accounts
\nEnsure invoicing and financial administration is of a high standard to keep income coming into the agency
\nTo provide monthly sales reports to the General Manager
\nTo achieve or exceed all key financial targets for the agency
\nTo drive all daily business activity towards the achievement of business targets
\n4.Any other Duties
\nPerform any other duties as assigned
\nQUALIFICATIONS
\nEDUCATION AND EXPERIENCE\u00a0\u00a0
\nGrade 12 Full Certificate
\nBachelor\u2019s degree in Business Administration and\/or Marketing, Project Management or equivalent
\nZambia Institute of Marketing Membership is required
\n3 years\u2019 or more work experience in similar position
\nSKILLS & COMPETENCIES
\nStrong interpersonal and communication skills
\nLeadership skills
\nExcellent communication and presentation skills
\nProfessionalism
\nTeam player
\nClient focus
\nCreativity
\nAdvertising and Research experience will be an added advantage
\nCommitment to continuous learning
\nClean valid driving license<\/p>\n
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