Join Our Team at dotGov Solutions as a Business Analyst \u2013 Digital Public Services
\nJob Overview:
\ndotGov Solutions is seeking a detail-oriented Business Analyst with a passion for process improvement and digital innovation in the public sector. You will play a key role in analyzing, documenting, and optimizing government workflows and business processes to support the development of digital public services.
\nKey Responsibilities:<\/p>\n
Collaborate with government institutions to gather and analyze current (as-is) processes.
\nConduct workshops, interviews, and gap analyses to identify improvement opportunities.
\nDefine and document functional and non-functional requirements for new digital services.
\nTranslate business needs into clear user stories, use cases, and workflows (BPMN).
\nWork closely with development and QA teams throughout the Agile lifecycle.
\nSupport user acceptance testing (UAT) and training initiatives.
\nMaintain traceability between requirements, solutions, and test cases.
\nEnsure alignment with digital government strategies and international best practices.<\/p>\n
Required Qualifications and Skills:<\/p>\n
3\u20135+ years of experience as a Business Analyst, ideally in public sector or e-government projects.
\nStrong documentation and analytical skills, including use of tools like BPMN, UML, or Enterprise Architect.
\nExperience with requirements elicitation, use case modeling, and stakeholder engagement.
\nExcellent communication skills with the ability to work across diverse teams.
\nFamiliarity with Agile delivery (Scrum, Kanban) and backlog management tools (e.g., Azure DevOps).
\nUnderstanding of digital identity, payment gateways, and interoperability is a plus.
\nProfessional certifications such as CBAP, PMI-PBA, or IIBA certifications are highly desirable.<\/p>\n
Why dotGov Solutions?<\/p>\n
Shape the future of governance through meaningful digital transformation.
\nGain experience working with government agencies in high-impact initiatives.
\nBe part of a forward-thinking, collaborative, and mission-driven team.
\nReceive a competitive compensation package and opportunities for career advancement.<\/p>\n
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