The Sales Administrator supports the Business Development Team by administering the sales information system and provides administration services for the Business Development Team and staff. The position ensures that all new accounts are created in the system and contracts create and updated accordingly and forwarded to different departments as required and CRM is updated by the Team
\nKey Responsibilities\u00a0<\/p>\n
Create new and additional contracts in GardaWorld systems.
\nFollow up on deployments and technical installation until billing is done
\nCollate data from the Business Development Team
\nKeep stock and order materials and stationery used by all the sales team. Make internal requisitions for Business Development Team and Marketing Department.
\nCheck that sales orders include the correct prices, discounts and product numbers and enter them into the system.
\n\u00a0Follow up on status reports and provide information on sales by product line or territory that Head of Business Development uses to prepare reports and monitor performance;
\nResponsible for order processing, offer assistance to Sales Executive in closing sales, and act as an extension of the sales team when representatives are away from the office.
\nCreate welcome packs for clients.
\nCreate paperwork for the Sales Executive daily and forward to Operations\/Technical and Billing Department
\nHandle incoming calls and correspondence regarding sales, respond to clients when need arises, and alert the sales team for any urgent issues.
\nFollow up on CRM input by Sales Executive\u2019s, give updates on order status and delivery details so that they can keep customers informed.
\nManage and track price increase with clients and escalate as necessary; and
\nCompile Weekly\/Monthly termination reports for all regions when required<\/p>\n
Qualifications & Experience
\nDiploma in business administration or equivalent.
\nMinimum three (3) years\u2019 experience performing sales administrative duties; Demonstrable experience and knowledge in CRM.
\nHas practical experience with managing communication in a busy office; and
\nTech savvy with basic knowledge of MS Word, Excel, MS Project.
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