Job Details
\nWe are currently seeking a dynamic, driven, and detail-oriented individual to join our team as an Intern in the Back Office and Collections Department. The role will serve as support for the day-to-day operations of the Back Office and Collections team. This includes processing documentation, updating client records, assisting in loan tracking, collections follow-up, and preparing basic reports. This position is based at our branch in Kitwe and reports directly to the Back Office and Collections Manager.
\nPositions:\u00a0One (1)
\nJob Responsibilities<\/p>\n
Proactively promote and cross-sell Fincred Finance\u2019s products and services.
\n\u00a0Resolve challenges using strong commercial acumen in line with credit and sales policies. Drive key performance indicators to support profitable growth across multiple products and channels.
\nEnsure that client records are captured correctly in the system and are perfectly filed. Verifying customer documentation and ensuring compliance with regulatory requirements.
\nWork closely with senior management and other supervisors to develop effective outreach strategies and identify cost-efficient platforms for market penetration.
\nActively contribute towards department`s weekly targets in terms of disbursements, collections and arrears management.
\nFollowing up on defaulting customers and keeping record of all communications.
\nPreparing reports on loan performance and repayment trends.
\nCoordinating with credit officers and customer service on repayment issues.
\nMaintain the back office and collections areas to ensure security, support efficient and professional service delivery, and reflect the company\u2019s brand and standards.<\/p>\n
Skills<\/p>\n
Proactive and capable of initiating tasks without guidance.
\nAbility to communicate clearly and effectively with diverse audiences.
\nDemonstrates precision and strong organizational ability in all tasks.
\nAbility to work as part of a team or individually on a project.
\nAbility to work well under pressure.
\nUpholding integrity is essential.
\nDevelopment skills.<\/p>\n
Qualifications<\/p>\n
Grade 12 school certificate with 5 credits or better
\nDiploma\/ Degree in Banking and Finance, Accounting, Marketing, Business Management or related field
\nBasic knowledge of Excel and Microsoft Office tools
\nWork experience in a Financial Institution is an added advantage<\/p>\n
Sharing is Caring! Click on the Icons Below and Share<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers@fincredfinance.com","_company_name":"FINCRED","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-4355","job_listing","type-job_listing","status-expired","hentry","job_listing_region-zambia","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings\/4355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/media?parent=4355"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job_listing_region?post=4355"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-types?post=4355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}