TECHNICAL SALES ASSISTANT (X 03) \u2013 CHIPEPO, SIAVONGA, DC
\nKEY RESPONSIBILITIES:<\/p>\n
Assist and stand in for the Retail Technical Sales Representative during field visits or periods of absence.
\nHelp coordinate sales visits, customer follow-ups, and product deliveries.
\nSupport preparation and organization of training sessions, meetings, and promotional activities.
\nMaintain sales records, order forms, and customer databases.
\nJoin farm visits to provide basic technical support and observe customer challenges.
\nRecord and report customer complaints and product concerns for escalation.
\nSupport customers with basic product information, including feed usage and fish species requirements.
\nAssist in responding to customer inquiries via phone, email, or in person.
\nCompile activity reports from customer visits and share with the sales team.
\nTrack and follow up on customer feedback and satisfaction.
\nHelp prepare technical presentations, sales materials, and usage guidelines.
\nStay informed on feed product knowledge, fish feeding practices, and aquaculture trends.
\nBe flexible to perform tasks assigned by the sales team as needed.<\/p>\n
QUALIFICATION, SKILLS AND ATTRIBUTES:<\/p>\n
Full Grade Twelve School Certificate (GCE).
\nBachelor\u2019s degree preferably in Aquaculture. Advanced knowledge in fish nutrition is a plus.
\nMinimum of 2-3 years of experience in a technical sales role within the aquaculture or related industries.
\nEffective problem-solving skills and the ability to handle technical inquiries.
\nStrong understanding of fish nutrition, feed composition, and aquaculture practices.
\nExcellent interpersonal and communication skills.<\/p>\n
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