We are seeking a highly motivated and skilled\u00a0IT Technical Support Officer\u00a0to join our team. The ideal candidate should have strong practical knowledge in Microsoft SQL Server, including the ability to write and troubleshoot stored procedures. Additionally, the candidate should possess a solid foundation in general IT support, encompassing the diagnosis of hardware, software, and network-related issues.
\nKey Responsibilities<\/p>\n
Provide technical support to internal systems and end-users.
\nTroubleshoot Microsoft SQL Server-related issues, including stored procedures, backups, and performance.
\nInstall, configure, and maintain software, hardware, and networking systems.
\nRespond to support requests promptly.
\nMaintain documentation for configurations, processes, and problem resolutions.
\nAssist in system upgrades and migrations.
\nMaintain security and backup procedures.
\nSupport mobile and desktop devices.<\/p>\n
Qualifications and Requirements<\/p>\n
Minimum of 2 years of hands-on experience in IT support roles.
\nProficiency in Microsoft SQL Server and writing\/debugging stored procedures is a must.
\nKnowledge of Windows operating systems, networking, and general IT infrastructure.
\nExcellent troubleshooting and problem-solving skills.
\nGood communication skills and the ability to work under pressure and at odd hours.
\nMust hold a valid and clean driver\u2019s license.
\nDiploma or degree in Information Technology, Computer Science, or a related field.<\/p>\n
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