{"id":4931,"date":"2025-08-20T10:02:53","date_gmt":"2025-08-20T10:02:53","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/zambia\/job\/front-office-coordinator-at-business-momentum-advisory-services\/"},"modified":"2025-11-09T00:14:21","modified_gmt":"2025-11-09T00:14:21","slug":"front-office-coordinator-at-business-momentum-advisory-services","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/zambia\/?post_type=job_listing&p=4931","title":{"rendered":"Front Office Coordinator at Business Momentum Advisory Services"},"content":{"rendered":"

We seek to hire a Front Office Coordinator who shall serve as the first point of contact for its clients, partners, and visitors. Reporting to the Office Manager, this role involves managing the front desk, handling calls and inquiries and providing administrative support to ensure efficient office operations. The ideal candidate will have excellent interpersonal skills, a professional demeanor and the ability to multitask in a fast-paced environment.
\nMain Duties and Key Responsibilities:
\n1. Front Desk Management
\n\u2013 Greet visitors, clients, and partners in a friendly and professional manner, creating a welcoming atmosphere.
\n\u2013 Ensure the reception area is clean, organized, and well-maintained to leave a positive impression on guests.
\n\u2013 Manage visitor log-in procedures and direct visitors to the appropriate staff member or meeting room.
\n2. Telephone and Communication Management
\n\u2013 Answer incoming calls promptly, providing information about our client\u2019s services, and directing calls to the appropriate staff members.
\n\u2013 Handle inquiries via phone, email, and in-person, addressing client questions and scheduling appointments as needed.
\n\u2013 Take accurate messages and ensure they are delivered promptly to the relevant team members.
\n3. Administrative Support
\n\u2013 Assist with scheduling meetings, coordinating appointments, and organizing the calendar for the management team.
\n\u2013 Prepare and distribute company communications, newsletters, and informational materials as needed.
\n\u2013 Perform basic clerical tasks, including filing, photocopying, and scanning documents.
\n4. Client and Visitor Assistance
\n\u2013 Provide clients and visitors with necessary information about our client\u2019s services and direct them to relevant resources.
\n\u2013 Assist with client intake and onboarding processes, ensuring they feel comfortable and informed about the services provided.
\n\u2013 Support clients in filling out any required forms or applications during their visit.
\n5. Office Supplies and Inventory Management
\n\u2013 Monitor and maintain office supplies inventory, including ordering supplies and keeping track of stock levels.
\n\u2013 Ensure that office equipment such as printers, copiers, and telephones are functioning properly and coordinate repairs when necessary.
\n\u2013 Collaborate with the Office Manager to manage supplier relationships and maintain an adequate supply of office essentials.
\n6. Data Entry and Records Management
\n\u2013 Maintain accurate and up-to-date records of client information, appointments, and inquiries in the company\u2019s database.
\n\u2013 Assist with data entry tasks to support the administrative team in managing client records and internal documentation.
\n\u2013 Ensure confidentiality and security of all sensitive information handled at the front desk.
\nQualifications, Experience, Exposure and Skills
\n\u2013 Education: Diploma or certificate in Office Administration, Business Studies, or a related field is preferred.
\n\u2013 Experience: 1+ years of experience in a front desk or customer service role, ideally within an office or consultancy environment.
\n\u2013 Strong verbal and written communication skills.
\n\u2013 Excellent organizational and multitasking abilities.
\n\u2013 Professional and friendly demeanor, with a commitment to providing outstanding customer service.
\n\u2013 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
\n\u2013 Basic knowledge of office equipment (copiers, fax machines, etc.).
\nKey Performance Indicators (KPIs)
\n\u2013 Customer satisfaction based on feedback from clients and visitors.
\n\u2013 Accuracy and timeliness in handling calls, messages, and inquiries.
\n\u2013 Efficiency in managing office supplies and supporting office operations.
\n\u2013 Professional presentation and upkeep of the reception area.
\nEqual Opportunity Employer:
\nWe are an equal opportunity employer, committed to creating an inclusive and diverse workplace. Qualified candidates from all backgrounds are encouraged to apply.
\nSharing is Caring! Click on the Icons Below and Share<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/bmasrecruitment@gmail.com","_company_name":"Business Momentum Advisory Services","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-4931","job_listing","type-job_listing","status-expired","hentry","job_listing_region-zambia","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings\/4931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/media?parent=4931"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job_listing_region?post=4931"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-types?post=4931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}