{"id":4944,"date":"2025-08-20T16:02:15","date_gmt":"2025-08-20T16:02:15","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/zambia\/job\/customer-care-agent-at-ison-xperiences\/"},"modified":"2025-11-02T00:14:35","modified_gmt":"2025-11-02T00:14:35","slug":"customer-care-agent-at-ison-xperiences","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/zambia\/?post_type=job_listing&p=4944","title":{"rendered":"Customer Care Agent at iSON Xperiences"},"content":{"rendered":"<p>The Customer Care Agent is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client\u2019s SLA.<br \/>\nThe primary focus of a Customer Care Executive is to assist; retain; acquire and\/or recover customers.<br \/>\nQualifications<br \/>\nMust have completed 12 years of schooling and acquired a minimum of at least 5 credits (English Inclusive)<br \/>\nDegree or Diploma will be an added advantage<br \/>\nExcellent listening skills; uses appropriate probing techniques to facilitate clear understanding of queries and thus provide appropriate and accurate solutions to customer queries.<br \/>\nGood typing speed and computer skills, particularly with regard to Microsoft office applications<br \/>\nGood communication skills including a clear voice; and fluency in English and local languages pertaining to the respective location.<br \/>\nAbility to work in a team environment.<br \/>\nSharing is Caring! Click on the Icons Below and Share<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/recruitment.zm@isonxperiences.com","_company_name":"iSON Xperiences","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-4944","job_listing","type-job_listing","status-expired","hentry","job_listing_region-zambia","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings\/4944","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/media?parent=4944"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job_listing_region?post=4944"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-types?post=4944"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}