Western Water Supply and Sanitation Company (WWSSCL) is a Commercial Water Utility Company Limited engaged in the business of providing water supply and sanitation services to its customers in Western Province of Zambia. In a bid to enhance service delivery and customer service management, Western Water Supply and Sanitation Company Limited being an equal opportunities employer. is inviting applications from suitably qualified candidates to fill the following vacant position.
\nJOB PURPOSE:
\nTo receive and direct visitors to relevant officers to minimize disruption to the work of WWSC staff
\nACADEMIC AND PROFESSIONAL QUALIFICATIONS:<\/p>\n
Should have full Grade 12 certificate or the Equivalent
\nThe candidate shall hold a minimum qualification of a Certificate in Business Administration; Human Resource Management, and public relations.
\nA diploma will be added advantage<\/p>\n
MINIMUM RELEVANT JOB EXPERIENCE<\/p>\n
1 year of relevant experience<\/p>\n
MAIN DUTIES AND RESPONSIBILITIES
\nTo receive and screen telephone calls and visitors to minimize disruption to the work of WWSSC staff.
\nStatement of Main Duties and
\nResponsibilities
\n\u2013 Receives visitors and directs them to the appropriate officers
\n\u2013 makes telephone calls. receives incoming and transfers calls to appropriate officers
\n\u2013 Records messages for delivery to the appropriate offices as requested by callers or visitors
\n\u2013 Maintains a log of all outgoing telephone calls to maintain a record of calls for control purposes
\n\u2013 Circulating memos and other documents, as directed by management
\n\u2013 Maintains a well-organized reception office, keeping it, orderly, clean\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 .
\nand tidy.
\n\u2013 Assists in filing correspondence, documents and materials in accordance with the established classification system.
\n\u2013 Types letters, reports, memoranda, minutes from manuscripts, and notes using a computer, as directed by the supervisor.
\nREQUIRED COMPETENCES\/PERSONAL QUALITIES:<\/p>\n
Reliabe
\nHonest
\nNumerate
\nGood communicator<\/p>\n
The job of Receptionist is a permanent and pensionable position subject to probation
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