About Unifi
\nUnifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels.\u00a0 We make life easy for thousands of clients across Zambia, Kenya, Uganda and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more.\u00a0 As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics.
\nRole Purpose\u00a0
\nTo support the organization\u2019s day-to-day operations by performing messenger duties, general cleaning, and assisting with branch errands. This role ensures the efficient delivery of documents, cleanliness of office premises, and smooth coordination with the Recoveries team, contributing to a productive and professional work environment.
\nResponsibilities:<\/p>\n
Messenger & Administrative Support:
\nCollect and deliver mandates and other documents as directed.
\nDeliver letters and correspondence to locations provided by the supervisor.
\nProvide timely feedback on delivered letters using the log sheet.
\nAssist with branch-related errands and administrative tasks.
\nLiaise with the Recoveries team to support smooth operational workflows.
\nCoordinate internal messenger and external courier services.
\nCommunicate professionally with clients during deliveries.
\nPromptly report any incidents or issues to the Head of Department (HOD).<\/p>\n
Cleaning & Maintenance:<\/p>\n
Provide high-quality cleaning services across office premises.
\nSweep, mop, vacuum, and polish floors and surfaces.
\nDust and clean furniture, fixtures, and equipment.
\nClean and sanitize restrooms; replenish bathroom supplies as needed.
\nEmpty trash bins and manage recycling as per company standards.
\nClean windows, glass partitions, and other high-touch surfaces.
\nMaintain cleanliness and orderliness in common areas and outdoor spaces.
\nEnsure gardens and office surroundings are well-maintained.
\nIdentify and report maintenance or repair needs to management.
\nAdhere strictly to health, safety, and hygiene standards.<\/p>\n
Requirements:<\/p>\n
Grade 12 Certificate or GCE equivalent.
\nValid motorbike license with at least one (1) year of riding experience (mandatory).
\nProven experience in professional cleaning services.
\nGood understanding of cleaning products, tools, and techniques.
\nStrong communication skills and ability to interact courteously with clients and staff.
\nAbility to work independently and as part of a team.
\nAttention to detail, reliability, and strong work ethic.
\nPhysically fit, with the ability to lift and move heavy objects as needed.
\nAbility to identify and report issues promptly.<\/p>\n
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