Job Purpose\/Mission
\nReporting to the\u00a0Head of Sales, the Regional Sales Manager will oversee sales in the region under their stewardship and will be responsible for developing and managing a highly motivated sales team.
\nThis is an exciting role which requires understanding our customer base as well as the diversity of the Zambian renewable energy and financial market. The Sales Manager needs to have\u00a0 the determination and vision to embody our core values including: the ability to Think Big and Make It Happen, while always ensuring Exceptional Customer Experience.
\nResponsibilities\u00a0
\nSales Strategy and team leadership<\/p>\n
Breaking down Country Strategies into district level tactics and driving implementation to achieve set KPIs.
\nCommunicate monthly & weekly Sales targets and providing required support to achieve them.
\n\u00a0Inspire, Motivate and Mentor Sales team at provincial and national level.
\nEnsure that the teams they oversee are highly motivated.
\nSupervise Stock movement to ensure Zero stock loss in the region of operation as well as provide volume forecasts on required stock by SKU.
\nDeliver regional Sales Revenue as per Contribution target set and in line with volume goals\/Kit Mix.
\nContinuously synthesize feedback from the field team and drive the resolution on challenges that may affect attainment of set goals.
\nManage Feedback of direct reports in line with Team Development & HR KPIs.
\nRecruit, Train and Retain Sales Representatives \/ Agent Team Leads.<\/p>\n
\u00a0
\nCustomer Management<\/p>\n
Provide guidance to ensure field teams provide exceptional Customer Experience at every customer touch point in collaboration with Customer Experience Team.
\nIn collaboration with Customer Finance, drive the implementation of Repayment, Repossession and Customer Engagement Strategies.<\/p>\n
\u00a0
\nReports\/ Reporting<\/p>\n
Weekly and Monthly Reporting on ALL KPIs as required.
\nActively participate on monitors competition in collaboration with the Product Dev team.
\nEscalate Identified risks and define possible mitigation measures.<\/p>\n
At IEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help IEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.
\n\u00a0
\nWe believe that great managers:<\/p>\n
Deliver ambitious results:\u00a0As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
\nAct with integrity:\u00a0As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
\nInspire and mentor the team:\u00a0As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
\nAre accessible:\u00a0as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
\nEnsure diversity and inclusion:\u00a0as an inclusive leader, you ensure diversity and foster a sense of belonging.<\/p>\n
Knowledge and \u00a0Skills
\nExperience:<\/p>\n
Sales Success Track record
\nLoan Sales & Portfolio Management experience
\n2 years leading a team of more than 5 Sales Representatives at Provincial Level.
\nExperience in the development of Sales Strategies
\nComputer skills in a Microsoft Windows environment (with bias towards MS Excel and MS Powerpoint).
\nGood oral and written communication
\nExperienced at multitasking under pressure against demands and deadlines, whilst always maintaining a positive and constructive attitude and demeanor
\nEvidence of the practice of a high level of integrity, professionalism, confidentiality and maturity
\nFlexible approach to working, able to pick up a variety of tasks\/projects with minimal supervision
\nExcellent organizational skills and attention to detail
\nAgility and innovation
\nLicensed C Class Driver\u2019s license (Manual Vehicle) valid for atleast 2 years<\/p>\n
\u00a0
\nQualifications:<\/p>\n
Bachelor\u2019s degree in Business Administration or relevant field.<\/p>\n
\u00a0
\nLanguage(s):\u00a0<\/p>\n
English
\nA local language is a plus<\/p>\n
Ignite Energy Access is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship.\u00a0Our differences are our strengths!
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