Role Description
\nAt MBHS, an Occupational Health (OH) Nurse works closely with the Occupational Health Doctor\/s and other Occupational Health Nurses, Technicians and administrative staff to provide high quality care to all clients that visit the facility. They are often the first point of contact for all clients, visitors and health care professionals accessing MBHS OH services.
\nBuy vitamins and supplements
\nOur Occupational Health Nurse conducts herself\/himself in a professional manner and always demonstrates good customer service towards all our clients, visitors, health professionals and MBHS employees.
\nAll MBHS OH Nurses must provide client-centred, compassionate, competent and quality care. They must adhere to the MBHS and General Nursing Council of Zambia\u2019s Code of Conduct and must practise safely and ethically at all times according to the MBHS standards and values.
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\nKey Accountabilities
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\nBuy vitamins and supplements<\/p>\n
Ensures that MBHS standard operating procedures (SOPs) and policies are followed with regards to the efficient organisation and day-to-day running of the occupational health services and nursing care that is in keeping with Zambian nursing scope of practice.<\/p>\n
All MBHS SOPs are read, understood and signed for policy compliance.<\/p>\n
Provide nursing care that is always respectful, ethical, compassionate, competent, caring and professional.<\/p>\n
Receive, assist and direct clients in a courteous, efficient and welcoming manner projecting a positive, friendly and professional image.<\/p>\n
Buy vitamins and supplements<\/p>\n
Be available to work any overtime when required during busy periods.<\/p>\n
Must be accessible at all times when scheduled for work.<\/p>\n
Maintain client dignity and confidentiality at all times. Make ethical decisions related to consent and confidentiality.\u00a0Any breach in client confidentiality will result in a disciplinary action.<\/p>\n
Maintain effective timekeeping of OH operations to ensure that the service runs smoothly and with minimum total time spent at the OH department.<\/p>\n
Promote high quality occupational health screening by performing daily\/weekly checks and quality testing on all OH medical equipment if required and trained to do so. Report any faults or inaccurate results immediately to the OH Nurse-Technician\/Unit leader, Occupational Doctor or CMO for review and repair.<\/p>\n
Key Responsibilities
\nOccupational Health Services
\n\u00a0
\nBuy vitamins and supplements<\/p>\n
Ensure administrative duties such as registering clients, entering information on the documentation or electronic health record system are done timely and correctly.
\nAssist clients with completing documentation as required for the occupational health examinations.
\nTriage clients by checking vital signs (pulse, blood pressure, temperature and oxygen saturation) and conducting weight and height checks and assisting in conducting musculoskeletal screening tests.
\nPrepare and tidy the doctor\u2019s consultation room before\/after clients as required.
\nMust demonstrate competence in effectively using the spirometer, audiometer and vision equipment and ability to understand the parameters of abnormal readings.
\nInform the Unit leader or OH doctor immediately of any abnormal test results.
\nEnsure all OH screening results are uploaded on the Electronic Health Records System and\/or signed, dated and filed in the correct client\u2019s medical folder.
\nPromote high quality screening by following respective procedures as directed by the Unit Leader or OH Doctor.
\nAct as a chaperone for clients when requested.
\nMaintain hygienic and safe work environments in compliance with the department\u2019s Standard Operating Procedures (SOPs) and the MBHS Infection Prevention and Control (IPC) policy.
\nAttend clinic and department meetings when scheduled and raise any issues with regards to improvement in OH service or client care.
\nEnsure that OH client files are complete and have necessary documentation present \u2013 like consent forms, pre-employment, periodic and exit screening & examination, laboratory results, and any diagnostic testing, any fitness to work certificates and injury on duty reports and follow-up assessments \u2013 before being presented to the OH doctor.
\nEnsure that all follow up visits for client assessments are carried out in a timely manner.
\nConduct daily calibration of spirometers and sign and file appropriately when required and trained to do so.
\nCarry out daily biological calibration of audiometers, when required and trained to do.
\nCarry out daily listening checks of audiometers and the background noise checks in the booths when required and trained accordingly.
\nCarry out otoscopic examinations prior to audiometry testing, once trained to do so.
\nContinually demonstrate adherence to the Infection Control Policy, especially maintaining proper hand washing technique. Use and maintain correct personal protective equipment (PPE) where appropriate.
\nSupport and\/or mentor new members of staff as directed by the Unit Leader\/OH Doctor\/CMO.
\nPromote good health and client-centred care through patient education on recognising occupational hazards.
\nAttend mandatory role specific in-house training, as directed by the unit leader or training coordinator.
\nComply with MBHS sickness and absenteeism policy.
\nComply with the MBHS uniform policy.
\nComply with all legal regulations set out by NMCZ or Health Professional Council of Zambia.<\/p>\n
Customer Service
\n\u00a0<\/p>\n
Establish a good rapport with all clients and maintain a good bedside manner at all times.
\nDemonstrate good customer service by listening to client\u2019s concerns
\nBe polite and respectful to clients and their families, and staff at all times.
\nReport any evidence of poor customer service (i.e. bullying, rude behaviour, yelling etc.) to the CMO or HR Manager.<\/p>\n
Administrative Functions and Reporting
\n\u00a0<\/p>\n
Ensure client demographic information is correctly recorded on the computerised system as well as documentation.
\nAssist with maintaining OH department registers for services, including but not exclusive to hearing loss, pre-employment periodicals, exit medicals, follow-ups, injury on duty and fitness to work registers if required by supervisor.
\nEnsure all incident and adverse event reporting is carried out according to MBHS SOP.<\/p>\n
Professional
\n\u00a0<\/p>\n
Previous experience working as a registered nurse in a medical setting is essential.
\nPrevious experience working as an OH Technician or OH Nurse is an added advantage.
\nAttend in-house training to maintain up-to-date knowledge and competence.
\nAble to demonstrate initiative and a proactive approach to problem solving.
\nDemonstrates safety awareness for self and others.
\nDemonstrates effective teamwork with other members of the healthcare team.
\nComputer literate in Microsoft \u2018Word\u2019 and Microsoft \u2018Excel\u2019.<\/p>\n
General
\n\u00a0<\/p>\n
Proficient in written and spoken English.
\nAlways adhere to the MBHS uniform policy and code of conduct.
\nMay be required to travel to other MBHS facilities.
\nMust be honest, trustworthy and act with integrity at all times.
\nNo consumption of alcohol is allowed whilst on duty. Intake of alcohol while off duty is allowed but inebriation is forbidden in public.<\/p>\n
Quality Management
\n\u00a0<\/p>\n
Proficient in managing infection control procedures.
\nUpon request, conduct self-audits to ensure that the quality of services provided at MBHS is maintained at a high standard.<\/p>\n
Educational Requirements
\n\u00a0<\/p>\n
Must have a current RN qualification (essential) following completion of Diploma in Nursing (essential)
\nMust have a current practising licence from the NMCZ.
\nTraining in occupational health nursing with certification would be an asset.
\nTraining in Audiometry, Spirometry and Vision testing with appropriate certification will be an asset
\nComputer literacy
\n2 to 3 years experience<\/p>\n
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