Job Title:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Sales & Marketing Officer
\nLocation: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Lusaka, Zambia
\nReports To: \u00a0\u00a0\u00a0Country Manager
\nDepartment:\u00a0Sales & Marketing
\nThis is a permanent position.
\nThe Role:
\nThe Sales & Marketing Officer will play a central role in driving a results-based finance clean cooking program in Zambia, responsible for achieving stove sales targets, strengthening retail and agent performance, and ensuring accurate sales and inventory tracking across all outlets. The role involves direct sales management, marketing execution, and close monitoring of stock flow to prevent leakage and support compliance with donor reporting requirements.
\nKey responsibilities include:
\n1. Sales & Distribution<\/p>\n
Lead sales activities for EGA\u2019s pellet stoves, pellets, and solar products within Zambia.
\nSupport the RBF project rollout, targeting consistent stove sales with a focus on growth beyond baseline targets.
\nBuild and manage relationships with all retail and agent outlets, ensuring each performs to agreed sales targets.
\nPlan and oversee weekly and monthly restocking, ensuring optimal product availability at all outlets.
\nConduct weekly inventory spot checks to reconcile physical stock against recorded sales and detect any discrepancies or potential leakage.
\nTrack performance and sales metrics per outlet, ensuring accountability and transparency in sales reporting.
\nEnsure availability of pellets in all retail outlets.<\/p>\n
2. Marketing & Promotion<\/p>\n
Develop and execute marketing campaigns, field activations, and customer awareness initiatives to increase product uptake.
\nManage merchandising, in-store branding, and point-of-sale materials across all retail outlets.
\nCoordinate radio, social media, and community outreach campaigns aligned with national marketing strategy.
\nGather customer feedback to inform marketing improvements and support communication outputs.<\/p>\n
3. Market Development<\/p>\n
Identify and onboard new retail agents and distribution partners in key markets around Lusaka.
\nConduct ongoing market intelligence\u2014tracking competitor activity, pricing, and customer trends.
\nWork with the Country Manager to prepare quarterly sales forecasts, budgets, and performance reviews.<\/p>\n
4. Reporting & Coordination<\/p>\n
Prepare detailed weekly and monthly sales reports, including outlet-level performance, marketing activities, and reconciled stock summaries.
\nProvide accurate data inputs to support RBF reporting requirements.
\nCollaborate with warehouse and finance teams to ensure consistency between sales data, delivery notes, and inventory records.
\nMaintain open communication with EGA\u2019s regional management and marketing teams to align on strategy and execution.<\/p>\n
Qualifications or specialized knowledge\/experience required:<\/p>\n
Degree in Marketing, Business Administration, or related field.
\n3\u20135 years of sales or marketing experience, preferably in renewable energy or clean cooking sectors.
\nProven experience managing retail or agent networks and reconciling sales\/inventory data.
\nStrong analytical and reporting skills; proficiency in Excel or digital POS systems preferred.
\nFluency in English and at least one major Zambian language
\nValid driver\u2019s license and willingness to travel regularly to regional outlets.<\/p>\n
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