Purpose of the Role
\nThe Human Resources Officer supports the mission of the International Crane Foundation (ICF) by providing support for our employees and supervisors in Zambia so they can achieve our Mission. Responsibilities include leading the recruitment, hiring, and onboarding of the staff, ensuring compliance with labour laws, maintaining employment policies and procedures as they relate to business objectives, conducting check-in and exit interviews, and advising managers on personnel matters. As a steward of our culture, the role will inspire, lead, educate, and communicate the values of ICF through sound people management. The incumbent acts as the primary HR liaison between regional offices and Global HR.
\nKey Responsibilities:
\nThe position performs these duties on a regular basis. Actual day-to-day assignments may differ.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Manage the hiring process, including writing advertisements, posting open positions, reviewing resumes, coordinating and conducting interviews, conducting reference and background checks, and drafting offer letters. This includes the development of ToR\u2019s with management.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Provide new employee orientation, on-boarding, and (one-month check-ins) to foster positive attitudes toward ICF organizational objectives,using these tasks to help foster an employee friendly culture amongst all our staff.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Coordinate annual and semi-annual Performance Review process by notifying team of event schedule, providing appropriate documents, and tracking completions.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Provide employee relations support to managers and employees for conflict resolution, performance issues, and other related matters. Serve as a link between management and employees by handling questions and helping resolve work-related issues.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Ensure all HR practices comply with local labour laws, regulations, and statutory requirements.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0From time-to-time other duties will be assigned.
\nQualifications and Experience:
\nRequired:<\/p>\n
Bachelor\u2019s degree in Human Resources, Business Administration, or related field.
\n5 or more years\u2019 experience in Human Resources
\nFull membership in the Zambia Institute of Human Resources Management (ZIHRM) and be fully licensed
\nDemonstrated understanding of labour laws and HR practices in Zambia
\nDemonstrated experience managing diverse teams across multiple countries in the East Africa region
\nExperience in developing and implementing HR policies and procedures.
\nStrong leadership and interpersonal skills, with experience advising management.<\/p>\n
Preferred:<\/p>\n
Experience working in a global organization.
\nFamiliarity with international donor-funded organizations<\/p>\n
Key Competencies
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Ability to preserve and maintain the highest degree of confidentiality with poise, tact, and diplomacy.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Experience handling multiple demands simultaneously by organizing, prioritizing competing deadlines, and completing work accurately and timely.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Excellent written and verbal communication skills, including speaking clearly and persuasively to individuals and groups, listening effectively, and responding well to questions from staff and colleagues.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Analytical, with the ability to identify problems; collect, organize, and analyze information; and make appropriate decisions or recommendations to resolve problems\u00a0within defined scope of responsibilities.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Detail oriented, demonstrating accuracy, thoroughness, and strong attention to all aspects of duties.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Work as a constructive member of the ICF team, including the free sharing of information and technical expertise as needed.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Possess cultural sensitivity and cross-border collaboration
\nWorking Relationships<\/p>\n
Internal: Regional Country Directors, HR Officers, Finance teams, Program teams, VP of Africa, Global HR team.
\nExternal: Legal counsel, government agencies, consultants, recruitment firms, and benefits providers.<\/p>\n
Travel Requirements
\nWithin country with the possibility of travel to other countries on rare occasions
\nThe International Crane Foundation is an equal-opportunity employers.
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