Republic of ZambiaCIVIL SERVICE COMMISSIONP.O. BOX 50138LUSAKA<\/p>\n
JOB ADVERTISEMENT NO. 1 OF 2025<\/p>\n
The Civil Service Commission\u00a0invites applications from suitably qualified serving officers to fill vacant positions under the\u00a0Ministry of Minerals Development, Minerals Regulation Commission.
\nJOB TITLE:\u00a0MANAGER \u2013 INFORMATION COMMUNICATION AND TECHNOLOGY (1) VACANCYGRADE:\u00a0MRC 03DIRECTORATE:\u00a0HUMAN RESOURCE & OPERATIONS<\/p>\n
SCOPE AND DUTIES FOR MANAGER \u2013 INFORMATION COMMUNICATION AND TECHNOLOGY
\nThe Manager \u2013 Information Communication and Technology within the Minerals Regulation Commission will perform the following functions to facilitate seamless user access to ICT services and e-services and contribute to achievement of strategic goals:
\n(a)\u00a0Manages the development and implementation of the e-Mine strategy in order to provide a framework for the provision of ICT services;(b)\u00a0Manages the design, development, implementation, and maintenance of Information Systems in order to satisfy end user needs and ensure adherence to the organization\u2019s ICT policy guidelines;<\/p>\n
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(c)\u00a0Manages the design, implementation, and management of ICT infrastructure in order to facilitate smooth operations of information systems and ensure availability of e-services;(d)\u00a0Manages effectively the provision of software, hardware, and network support services for users in order to resolve their issues;(e)\u00a0Manages periodically the holding of capacity building programs for Commission staff in order to impart requisite skills to utilize IT resources;(f)\u00a0Manages timely the development, review, and certification of back-up and disaster recovery procedures in order to maintain effective disaster recovery sites in case of an accident or sabotage;(g)\u00a0Ensures effectively security and privacy of information systems, communication lines, and equipment in order to safeguard electronic resources and prevent unauthorized access;(h)\u00a0Manages effectively the development, dissemination, and enforcement of ICT standards and policies in order to ensure compliance and quality assurance;(i)\u00a0Manages timely development of individual and sectional work plans in order to monitor and evaluate performance; and(j)\u00a0Manages effectively human, financial, and other resources in order to ensure attainment of set objectives.<\/p>\n
REQUIRED ACADEMIC AND PROFESSIONAL QUALIFICATIONS
\n(a)\u00a0Grade Twelve (12) School Certificate;(b)\u00a0Degree in Computer Science \/ Information Technology or equivalent; and(c)\u00a0Member of the Information and Communications Technology Association of Zambia (ICTAZ).<\/p>\n
MINIMUM RELEVANT PRE-JOB EXPERIENCE
\n8 years with 2 years at management level<\/p>\n
DESIRED COMPETENCIES
\n(a)\u00a0Comprehensive knowledge of Information and Communication Technology (ICT) systems, infrastructure management, and emerging digital technologies;(b)\u00a0Proven experience in developing and implementing ICT strategies, policies, and frameworks aligned with institutional goals;(c)\u00a0Strong proficiency in network administration, cybersecurity, data management, and systems integration;(d)\u00a0Expertise in enterprise information systems, database administration, and cloud-based solutions;(e)\u00a0Competence in managing ICT projects, including system upgrades, software deployment, and technology optimization;(f)\u00a0Sound understanding of ICT governance, data protection, and information security standards in line with national and international best practices;(g)\u00a0Experience in disaster recovery planning, business continuity management, and ICT risk assessment;(h)\u00a0Proficiency in ICT budgeting, procurement of technology solutions, and vendor contract management;(i)\u00a0Familiarity with automation and digital transformation initiatives within public sector or regulatory environments;(j)\u00a0Strong leadership and team management skills with the ability to supervise and develop a high-performing ICT team;(k)\u00a0Strategic planning capabilities to align ICT initiatives with the Commission\u2019s mandate and operational priorities;(l)\u00a0Excellent problem-solving and decision-making abilities, particularly in complex technical environments;(m)\u00a0Ability to manage multiple ICT projects concurrently while ensuring quality, timeliness, and compliance;(n)\u00a0Strong stakeholder management and communication skills to effectively engage with internal departments, government agencies, and service providers; and(o)\u00a0Capacity to foster innovation and continuous improvement in ICT service delivery.<\/p>\n
DESIRABLE PERSONAL ATTRIBUTES
\n(a)\u00a0High levels of integrity, accountability, and professional ethics in managing information systems and data;(b)\u00a0Strong analytical and critical thinking skills with attention to detail;(c)\u00a0Excellent communication, interpersonal, and presentation skills, both written and verbal;(d)\u00a0Innovative, results-oriented, and proactive in driving digital transformation initiatives;(e)\u00a0Resilient, adaptable, and able to perform effectively under pressure and changing technological environments;(f)\u00a0Demonstrated commitment to confidentiality, cybersecurity, and responsible data stewardship; and(g)\u00a0Self-motivated, disciplined, and committed to continuous professional development in ICT trends and best practices.
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