WE\u2019RE HIRING!!
\nJob Title:\u00a0Loan Officer (x4)Location:\u00a0Lusaka \u2013 (Matero & Lusaka Main Branch)Department:\u00a0OperationsScale:\u00a0Entry Level<\/p>\n
About Malu Capital
\nMalu Capital is a fast-growing microfinance company with operations across Zambia, looking for four (4) proactive and detail-oriented Loan Officers to join our dynamic team.<\/p>\n
Key Responsibilities
\n1. Sales & Marketing
\nJob search platform<\/p>\n
Participate in field marketing activities to promote Malu Capital\u2019s services.<\/p>\n
Assist in onboarding new clients in line with KYC requirements.<\/p>\n
Maintain strong relationships with clients to support retention.<\/p>\n
Explain product features and benefits to potential clients.<\/p>\n
Support sales conversions by guiding clients through the application process.<\/p>\n
2. Data Capturing<\/p>\n
Accurately input and manage client information in the system.<\/p>\n
Ensure completeness and accuracy of all documentation.<\/p>\n
3. Conducting Due Diligence<\/p>\n
Support verification of client identities, addresses, and business activities.<\/p>\n
Assist in screening clients for regulatory and reputational risks.<\/p>\n
4. Loan Performance Monitoring & Appraisal<\/p>\n
Track repayments and flag potential risks.<\/p>\n
Participate in field-based assessments of client creditworthiness.<\/p>\n
5. Loan Portfolio Review<\/p>\n
Contribute to analyzing loan books for performance trends and risk indicators.<\/p>\n
Help compile reports for internal decision-making.<\/p>\n
6. Debt Collection & Recovery<\/p>\n
Contact clients for repayment reminders.<\/p>\n
Document collection efforts and provide follow-up support.<\/p>\n
7. Business Development<\/p>\n
Identify new leads and business opportunities in the field.<\/p>\n
Assist in executing promotional strategies and campaigns.<\/p>\n
Qualifications & Skills<\/p>\n
Minimum of a Diploma in a related field (a degree will be an added advantage).<\/p>\n
Computer literate.<\/p>\n
Excellent interpersonal and communication skills.<\/p>\n
Basic understanding of KYC, credit appraisal, and sales.<\/p>\n
Strong data entry and analysis skills.<\/p>\n
Self-motivated, adaptable, and eager to learn.<\/p>\n
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