Overview
\nWe are recruiting!
\nOur client in Lusaka is looking for a Complex Food And Beverage Manager to join their team for a job vacancy within the hospitality industry.
\nF&B Manager \u2013 Key Responsibilities (Summary)
\n\u2022 Operational Leadership: Ensure smooth daily operations, SOP compliance, and coordination across outlets.
\n\u2022 Guest Service: Champion guest-first culture, resolve complaints, and monitor satisfaction.
\n\u2022 Financial Management: Drive profitability through cost control, reporting, supplier management, and revenue strategies.
\n\u2022 Team Leadership: Mentor and train staff, conduct reviews, and foster a positive work environment.
\n\u2022 Menu & Beverage Programs: Collaborate on menu design, beverage innovation, and seasonal offerings.
\n\u2022 Marketing & Events: Partner with marketing to deliver promotions, themed events, and food festivals aligned with brand identity.
\nQualifications & Competencies<\/p>\n
Diploma or Degree in Hospitality Management or related field; relevant certifications an advantage.
\nMinimum 5 years of progressive Food & Beverage management experience, preferably in a luxury hotel or resort environment.
\nStrong leadership, communication, and interpersonal skills.
\nProven record in cost control, budgeting, and financial performance.
\nOutstanding guest service orientation with excellent problem-solving abilities.
\nStrong organizational skills and attention to detail.<\/p>\n
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