{"id":6475,"date":"2025-11-25T14:01:05","date_gmt":"2025-11-25T14:01:05","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/zambia\/job\/claims-manager-at-klapton-insurance-zambia-kiz\/"},"modified":"2026-02-20T00:14:14","modified_gmt":"2026-02-20T00:14:14","slug":"claims-manager-at-klapton-insurance-zambia-kiz","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/zambia\/?post_type=job_listing&p=6475","title":{"rendered":"Claims Manager at Klapton Insurance Zambia (KIZ)"},"content":{"rendered":"<p>Position: Claims Manager<br \/>\nKlapton Insurance Zambia (KIZ) is seeking an experienced and dedicated Claims Manager to lead our claims function and strengthen the delivery of efficient, professional, and customer-focused claims service.<br \/>\nIf you are a results-driven insurance professional with a passion for service excellence, this opportunity is for you.<br \/>\nAs the Claims Manager, you will be responsible for:<br \/>\nManaging the full claims lifecycle, from registration to final settlement<br \/>\nAllocating accurate reserves for all registered claims<br \/>\nGuiding clients and claimants throughout the claims process<br \/>\nEngaging service providers to ensure timely and fair claim outcomes (Motor &amp; Non-Motor)<br \/>\nProviding clear, professional, and timely feedback to clients and third parties<br \/>\nDemonstrating empathy and professionalism in all client interactions<br \/>\nPreparing management and operational claims reports<br \/>\nUpholding strong claims governance and service standards<br \/>\nRequirements<br \/>\nMinimum Degree In Insurance or any other related field<br \/>\nMinimum 5 years experience<br \/>\nStrong communication skills including oral, written<br \/>\nCustomer centric and empathetic towards needs of the client<br \/>\nVery detailed oriented and analytical mindset<br \/>\nUnderwriting background is an added advantage<br \/>\nAble to drive and has a valid drivers licence<br \/>\nDecisive and solution oriented mindset<br \/>\n\u00a0<br \/>\nSharing is Caring! Click on the Icons Below and Share<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/hr@kiz.co.zm","_company_name":"Klapton Insurance Zambia (KIZ)","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-6475","job_listing","type-job_listing","status-expired","hentry","job_listing_region-zambia","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings\/6475","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/media?parent=6475"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job_listing_region?post=6475"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-types?post=6475"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}