Gas Connect Zambia is seeking a motivated and organized\u00a0Sales Personnel\u00a0to join our growing team. The successful candidate will help manage customer requests, coordinate service operations, and ensure excellent customer satisfaction for our gas repairs, installations, and refills .
\nMain Responsibilities<\/p>\n
Handle customer inquiries via phone, WhatsApp, and email.
\nRespond promptly and provide accurate service information.
\nRecord all requests in the company system and create work orders.
\nCoordinate appointments between clients and technicians.
\nVerify service details and ensure payments (especially for refills) are completed before dispatch.
\nFollow up with clients after service to confirm satisfaction.
\nUpdate and close job records in the CRM system.<\/p>\n
Qualifications & Skills<\/p>\n
Minimum Certificate in any Business-related course\u00a0(Sales, Marketing, Business Administration or related fields)
\nStrong communication and customer service skills.
\nAbility to multitask and manage time effectively.
\nBasic computer knowledge, CRM experience is an advantage.
\nHigh level of professionalism, reliability, and attention to detail.
\nAbility to work well in a team and under pressure.<\/p>\n
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