Job Purpose
\nTo provide hands-on day-to-day HR and administrative support to one of SHEP\u2019s clients under a 1-year HR Consultancy contract. The position ensures seamless coordination of HR operations, establishing robust HR systems, implementing effective administrative systems and providing high-quality client service delivery ensuring full compliance with Zambian labour laws, and building strong people-management structures that promote sustainable organizational growth.
\nKey Duties & Responsibilities
\nA. Human Resource Management Support<\/p>\n
Support the implementation of the HR workplan as outlined in the consultancy agreement.
\nMaintain employee records, contracts, and personnel files for the client.
\nSupport end-to-end recruitment processes\u2014including job adverts, shortlisting, interviews, reference checks, and onboarding.
\nTrack probation periods, contract renewals, and performance review schedules.
\nCoordinate monthly payroll inputs (timesheets, leave, overtime, allowances).
\nSupport development and implementation of organizational structures
\nSupport development and implementation of performance management systems
\nSupport compliance activities including NAPSA, NHIMA, ZRA-PAYE, and statutory filings.
\nFacilitate employee relations processes and provide basic HR advisory support.
\nManage staff leave schedules and update the leave tracking system.
\nSupport culture-building initiatives.
\nPrepare monthly HR reports for the client and SHEP Lead Consultant.<\/p>\n
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\nB.\u00a0Administrative and Client Engagement Support<\/p>\n
Maintain office supplies, equipment, stationery, and service provider schedules.
\nCoordinate logistics for meetings, trainings, and internal events.
\nOversee travel arrangements, accommodation bookings, and workshop logistics.
\nSupport vendor management (quotation, purchase orders, deliveries).
\nMaintain the client\u2019s asset register and office inventory.
\nProvide general administrative support to the client\u2019s management team.
\nServe as the primary onsite representative for SHEP Consultants.
\nEnsure client expectations are managed professionally and proactively.
\nProvide feedback to SHEP Lead Consultant on client needs, risks, and opportunities.
\nSupport with basic workplace safety, security and compliance protocols.
\nContribute to SHEP\u2019s internal projects when required (e.g., templates, research, training coordination)<\/p>\n
C. Qualifications & Experience
\n*Minimum Diploma in HRM, Business Administration or related field.<\/p>\n
2\u20133 years\u2019 HR & Admin experience.
\nStrong understanding of Zambian Labour Laws.
\nExperience working in HR Consulting or manufacturing is an added advantage.
\nMinimum of Affiliate member of ZIHRM.<\/p>\n
D. Key Competencies<\/p>\n
Excellent communication and interpersonal skills.
\nHigh confidentiality and professionalism.
\nStrong organizational and record-keeping skills.
\nProficiency in MS Office.
\nAbility to work with minimal supervision.
\nProactive, accountable, and reliable<\/p>\n
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