We at MTN Zambia are a purpose and value-led organization.
\nAt MTN Zambia we believe that understanding our people\u2019s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y\u2019ello Family is heard, understood, and empowered to live an inspired life.
\nOur values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.
\nAs an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!
\nOur commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
\nWe are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!
\nJob Title: Senior Manager: SME and Indirect Sales
\nUnder the supervision of the General Manager for Enterprise Business Unit, below are the Key Job Responsibilities.<\/p>\n
Leads the development of annual Enterprise Sales business plan including departmental goals, strategies and objectives that will deliver shareholder value, based on rigorous environmental and competitor analysis and MTNZ imperatives. Develop the Customer Support Strategy based on MTN Group policy;
\nManages the implementation of annual business plan to ensure that business objectives of delivering stakeholder value are achieved. Draws insights from business intelligence tools to position products and services for maximum competitive advantage;
\nPrepares, monitors and controls annual departmental budget to ensure that expenditure is in line with the departmental business plan;
\nProvides leadership with visibility, decision support and control required to understand and provide effective governance for Enterprise Sales operations. Provides data on the performance of the department to support management decision-making at executive management level;
\nLeads the development, implementation and review of policies, processes and procedures for effective management of Enterprise Sales operations;
\nEnsures effective cross-functional engagement with other departments towards the achievement of the objectives of the department;
\nDevelops an Executive Relationship Management program for the SME segment, assisting with thought leadership and consultative -based selling at board level in customer accounts;
\nDevelops and employs relevant metrics and measures to routinely monitor progress against targets and take appropriate managerial action to ensure that business targets are met or exceeded .Development of multi channels strategy that ensures growth acceleration of the SME segment;
\nMaintains effective working relationships with national regulatory and competition authorities, ensuring full compliance with telecommunications license provisions, sector regulations and competitive laws and regulations;
\nDrives MTNZ and Group initiatives or Projects within the department;
\nManages MTNZ Enterprise Sales relationships with key external channel partners and other stakeholder to ensure sustainability of the business;
\nEffectively manages the development of direct reports, effectively linking performance management, learning & development, talent management and the MTNZ Employee Value Proposition to achieve optimum performance;
\nStays abreast of developments in areas of expertise and performs to the highest ethical and professional standards;
\nCarries out any related duties that will enhance the mission of the job;
\nAny other responsibilities or tasks as maybe assigned by management.<\/p>\n
Candidate Requirements<\/p>\n
Grade 12 Certificate with 5 credits or better of which English and Mathematics are a must.
\nDegree in Marketing\/Sales, Business, Chartered Marker or related area of study.
\nMaster\u2019s degree in business administration or Sales\/Marketing will be an added advantage.
\nMinimum of 7 years in large to medium sized industry.
\nAt least 5 years practical business\/corporate sales.
\n3 yrs in Senior management role.
\nExperience in medium to large subsidiary of multinational\/telecom company.<\/p>\n
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