Job Description<\/p>\n
JOB TITLE:\u00a0Monitoring Evaluation Accountability and Learning (MEAL) Officer
\nTEAM\/PROGRAMME:\u00a0Programme and Operations
\nLOCATION:\u00a0\u00a0Lumezi
\nGRADE: NAT 4
\nPOST TYPE:\u00a0National
\nSafeguarding:
\nSave the Children does not tolerate any form of exploitation, abuse, or harassment against any person. It is the responsibility of all employees and representatives to protect all people who come in contact with our organization. Save the Children commits to applying the same standards to all its employees and subject them to the same processes regardless of their position, influence, or reputation within or outside of the organization.<\/p>\n
Diversity, Equity & Inclusion
\nSave the Children International\u2019s Diversity Policy, aims to promote equal opportunity in employment and to ban any kind of discrimination based on sex, age, social class, disability, HIV status, religion, race and ethnicity
\nBACKGROUND:\u00a0
\nSave the Children International (SCI) is the world\u2019s leading independent non-profit organization for children. Our vision is a world in which every child attains the right to survival, protection, development, and participation. SCI\u2019s Mission is to inspire breakthroughs in the way the world treats children, and to achieve immediate and lasting changes in their lives. In Zambia, SCI has been implementing programmes across Child Rights Governance, Health and Nutrition, Child Protection, Education, Child Poverty and Humanitarian thematic areas since 1983.
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With funding from The Church of Jesus Christ of Latter-Day Saints, SCI and The Hunger Project (THP) in partnership with the Zambian Ministry of Health (MoH) will implement the\u00a0Optimizing Health and Nutrition in Eastern Zambia (OHNEZ)\u00a0in Lumezi district. The project will\u00a0work with the Ministry of Health to strengthen health and food systems and achieve four critical results through the implementation of a package of interventions as follows:\u00a0<\/p>\n
Sustained improvements in equitable access to and quality of maternal, newborn, child, and adolescent health, and nutrition (MNCHN) services
\nIncreased demand and enhanced social norms for preventative health and nutrition behaviours and use of health services.
\nIncreased capacity of local institutions and organizations to sustainably deliver evidence-based, quality health and nutrition services; and
\nIncreased access to and consumption of diverse foods among vulnerable communities to improve maternal and child dietary diversity.<\/p>\n
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\nROLE PURPOSE:
\nThe MEAL Officer role will provide MEAL technical oversight and operational support to data management, use and reporting for the Maternal, Newborn, Child Health and Nutrition (IMNCHN) Project in Lumezi. S\/he will provide be responsible for implementation of an effective monitoring, evaluation, accountability and learning system for the project, in collaboration with the programmes team and partners. The person will be responsible for overseeing data collection, cleaning\/ verifying data, compiling reports for internal and external consumption, coordinating closely with the technical staff to ensure that high quality systems support adaptive management and data-driven programming. Additionally, the person will be responsible for packaging and presenting data in a meaningful way to comply with reporting requirements and expand stakeholder learning. The role will include capacity building programme\/partner staff, strategic and annual planning, internal reporting and evidence generation
\nSCOPE OF ROLE:
\nReports to: \u00a0MNCHN Technical Coordinator, with a dotted line to the MEAL Coordinator
\nDimensions:\u00a0\u00a0The role is expected to deliver strong, consistent, verified program findings which fit program needs and requirements. In addition, the person is expected to liaise with Ministry of Health staff at health facility, district and provincial level, work with country office SCI Programme Development & Quality team, Operations team, advocacy colleagues and technical counterparts in other organisations. The role will engage with internal technical working groups and communities of practice as needed.
\nStaff directly reporting to this post: \u00a0None
\nKEY AREAS OF ACCOUNTABILITY:<\/p>\n
Monitoring & Evaluation:\u00a0<\/p>\n
Finalize and establish operations for the project defined MEAL plan (includes indicator and performance tracking tools, data collection tools, accountability plan, project quality benchmarks) in\u00a0close collaboration with the project team, Programme Operations and PDQ Departments in line with SCI\u2019s Quality Framework.
\nCoordinate regular monitoring of project implementation and results, ensuring timely data collection, analysis, and reporting in collaboration with the DHIO.
\nCollaborate with project partners to organize and conduct joint monitoring and evaluation of the programme activities, to improve attainment of programme\/project goals.
\nBe responsible for electronic data management systems\/ databases, from data collection \/ gathering, verifying, data entry or migration, data visualization and measures to promote data use.
\nLead quarterly data review of key MNCHN indicators and monthly performance review to inform project programming, other reviews as needed.
\nLead use of the monitoring framework, tools, and processes to measure performance and quality. This includes supporting the operation of staff and partner staff to finalize monitor Quality Benchmarks adapted to project activities.
\nTrack core programme indicators using SCI and MOH information and management systems, undertake meta-analysis and communicate this monthly, quarterly or as needed to programme team and implementing partners.
\nProvide support for annual reviews and periodic reflections with implementing staff and communities and analyze data trends towards objective achievement
\nSupport the project in conducting surveys, evaluations, and specialized studies \u00a0as needed. This will include support to conducting service quality assessments (SQA) across supported healthcare facilities.
\nConduct data quality audits (DQA) and use findings to reinforce processes for improved data quality
\nCapacity building and mentorship of healthcare providers on data management to improve data quality, accuracy, consistency and timelines.
\nLead the preparation of reports (monthly, quarterly and annually) due to SCI and the donor.<\/p>\n
Accountability and Learning:\u00a0<\/p>\n
Lead routine collection, analysis and use of data using and improving upon existing database and dashboards, innovate and learn what works for children, and inform management, policy and programme solutions.
\nLead the consolidation of narrative and indicator reports due to SCI and the donor.Champion knowledge management through the use of platforms that store and display evidence and learning that is made accessible and actively used between Save the Children, its partners and donors.
\nWith guidance and support from the MEAL Coordinator, implement a comprehensive programme MEAL and knowledge management system to enhance impact monitoring, quality control and evaluation to improve programme processes and results delivery.<\/p>\n
Lead the documentation of best practices and human-interest stories during the implementation of MNCH interventions to inform scale up<\/p>\n
SKILLS AND BEHAVIOURS (our Values in Practice)
\nAccountability:<\/p>\n
Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
\nHolds the community structures accountable to deliver on their responsibilities \u2013 giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved<\/p>\n
Ambition:<\/p>\n
Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
\nWidely shares their personal vision for Save the Children, engages and motivates others<\/p>\n
Future orientated, thinks strategically<\/p>\n
Collaboration:<\/p>\n
Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
\nValues diversity, sees it as a source of competitive strength
\nApproachable, good listener, easy to talk to<\/p>\n
Creativity:<\/p>\n
Develops and encourages new and innovative solutions
\nWilling to take disciplined risks<\/p>\n
Integrity:<\/p>\n
Honest, encourages openness and transparency<\/p>\n
QUALIFICATIONS AND EXPERIENCE
\nA minimum of degree bachelor\u2019s degree Statistics, Demography, Economics, or related field in social sciences<\/p>\n
Minimum 5+ years of experience in MEAL role in NGO sector. Experience in managing M&E for MNH & Nutrition related projects is an added advantage
\nHands on experience managing MEAL frameworks (results framework; log-frame etc.) and operationalization of MEAL efforts
\nKnowledge and hands on experience of using HMIS\/DHIS2 is highly desirable.
\nExperience in qualitative and quantitative research methods, analysis and report writing.
\nExperience in managing databases and\u00a0\u00a0computer\u00a0skills (Excel, Word)
\nExperience in supporting the roll out of online or digital data management system platforms and data quality assurance systems (Kobo collect, Survey CTO etc).
\nExperience & knowledge of social research analysis software (both qualitative and quantitative, examples SPSS, Stata, NVIVO, ATLAS, MAXQDA, etc.).
\nDemonstrated diplomacy in building relationships and working with diverse cultures and audiences and sensitive situations and subject matter
\nExperience in strategic planning approaches \u2013 including, needs assessment and programmes design, logical framework development, selecting indicators, implementing monitoring plans, supporting evaluations and data analysis.\u00a0
\nExcellent report writing and presentation skills for external audiences.
\nExperience with donor reporting requirements (highly preferred)
\nHands on experience in leading assessments e.g. baseline assessments, endline assessment and health facility assessments etc
\nExperience of working with local\/national governments and capacity strengthening of systems, partners and staff
\nStrong results orientation, with the ability to challenge existing mindsets
\nDemonstrated problem solving skills, collaboration, creativity and willingness to innovate
\nAbility to work independently and collaboratively with others in a remote work environment<\/p>\n
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