Kwelan is a fast-growing, youth-driven mobility platform redefining car rentals in Zambia. We are looking for a\u00a0tech-savvy, detail-oriented Marketing & Customer Care Coordinator\u00a0to join our in-house team and grow with the company.
\nThis role is ideal for a\u00a0young professional\u00a0who is eager to learn, takes initiative, and is passionate about marketing, customer engagement, and content creation.
\nKey Responsibilities<\/p>\n
Manage day-to-day customer care and digital communication with clients
\nCreate, design, and schedule content for social media and digital platforms
\nProduce marketing materials, graphics, and artwork using Canva,Capcut or other design tools
\nSupport campaigns that drive brand growth, engagement, and online visibility
\nMaintain high standards of accuracy and professionalism in all customer-facing interactions<\/p>\n
Requirements<\/p>\n
Bachelor\u2019s degree in Marketing, Communications, Business, or a related field
\nProven experience in content creation and graphic design, with a portfolio or examples of previous work
\nStrong digital literacy and familiarity with social media tools and online platforms
\nEye for detail, excellent communication skills, and ability to manage multiple tasks
\nTeachable, proactive, and ready to thrive in a fast-paced, youth-driven environment<\/p>\n
What We Offer<\/p>\n
Competitive salary and benefits
\nCareer growth with hands-on experience in a growing tech-enabled company
\nA supportive, youth-focused work environment
\nTraining, mentorship, and professional development<\/p>\n
We especially\u00a0encourage women\u00a0to apply.
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