Purpose of the role:
\nTo execute high-integrity payroll and benefits administration, reward analytics, and mobility support across all branches and sites. Critical for ensuring accurate pay, transparent reward processes, audit readiness, and consistent employee experience aligned with approved policies and statutory requirements.
\nReports to:\u00a0Human Resource Manager
\nBranch:\u00a0Lusaka Reman
\nContract Duration:\u00a0Two (2) Years, Renewable.
\nKey Duties and Responsibilities:
\nThe Human Resource Officer \u2013 Compensation and Benefits will be required to perform the following tasks:
\n1.\u00a0\u00a0\u00a0Payroll Operations<\/p>\n
Prepare, validate, and process payroll (allowances, overtime, deductions, adjustments).
\nReconcile payroll results against GL, HRIS, and employee master data.
\nExecute statutory remittance (PAYE, NAPSA, NHIMA,SDL, Personal Levy, etc.) on time.
\nEnsure all Payroll related recoveries (HELSB, Loans, Subscription, etc.) are remitted to Institutions.
\nMaintain payroll control logs, exception reports, and sign-off trails.
\nCoordinate with Finance for journal posting, accruals, and payroll funding readiness.<\/p>\n
2.\u00a0\u00a0\u00a0Benefits Administration<\/p>\n
Manage employee enrollment, changes, exits, and compliance documentation.
\nLiaise with insurers, pension administrators, and brokers on claims and membership updates.
\nConduct periodic benefits integrity checks (duplicate entries, inactive members, etc.).<\/p>\n
3.\u00a0\u00a0\u00a0Reward Analytics & Communications<\/p>\n
Produce monthly reward dashboards (cost, allowances, overtime, benefits uptake, mobility).
\nProvide insights for budgeting, resource planning, and pay positioning.
\nDeliver onboarding briefings for new hires on pay, benefits, and statutory deductions.
\nSupport annual salary review by providing bands, midpoints, and cost simulations.<\/p>\n
4.\u00a0\u00a0\u00a0Offers, Movements & Internal Equity<\/p>\n
Advise line managers on offers, promotions, transfers, and range alignment.
\nValidate internal equity and highlight potential risks or inconsistencies.
\nEnsure DoA compliance for all salary-related transactions.<\/p>\n
5.\u00a0\u00a0\u00a0Controls, Audit & Data Privacy<\/p>\n
Maintain maker\u2013checker segregation.
\nEnforce data privacy and HRIS access controls
\nConduct periodic self-checks on payroll inputs and benefits data integrity.
\nSupport internal\/external audits and ensure immediate closure of findings.<\/p>\n
6.\u00a0\u00a0\u00a0Stakeholder Support<\/p>\n
Resolve reward queries and support HRBPs\/Finance, and Branch\/Site teams.<\/p>\n
Qualifications and Experience
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Full Grade 12 certificate \u2013 Required.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Bachelor\u2019s Degree in Human Resource Management, Business Administration, Finance, or related field.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a03\u20135 years\u2019 experience in Compensation & Benefits or payroll operations.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Strong working knowledge 0f PAYE, NAPSA, NHIMA, and statutory compliance.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Experience in a multinational or industrial\/heavy equipment sector is a plus.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Payroll\/HRIS System Certification (SAGE 300 People) preferred.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Full member of the Zambia Institute of Human Resource Management.
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0ZICA (advantageous)
\n\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0ZAQA Validated Qualifications
\n\u00a0Skills & Competencies<\/p>\n
Payroll inputs & reconciliations
\nBenefits administration
\nReward analytics & costing
\nVendor coordination
\nExcel and dashboards
\nConfidentiality and Accuracy
\nStrong service mindset
\nGovernance and Audit<\/p>\n
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