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\nJob Summary
\n\u2022 To manage the implementation, maintenance, and enhancement of all Applications systems to enable the use of appropriate platform technology, as an integral and reliable component of business process within country.
\n\u2022 Drive convergence of technologies, ensure delivery of technology projects associated with Applications and liaise and negotiate with internal customers and technology vendors.
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\nJob Description<\/p>\n
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\nAccountability: Service Applications Availability [60%]
\nThe prime responsibility is for maintaining the availability and reliability of applications to ensure that IT can effectively meet service targets in accordance with planned business objectives.
\nKey Activities:
\n\u2022 Provide a range of application availability reporting to ensure that agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis.<\/p>\n
\u2022 Successfully facilitate delivery of changes to reports needed by the business and ensure that reports and their dependencies are made available for the business.
\n\u2022 Provide holistic support of application availability to Business Users
\n\u2022 Take actions to achieve reductions in frequency and duration of incidents that impact application availability.
\n\u2022 Ensure shortfalls in application availability are recognized and appropriate corrective actions are identified and progressed.
\n\u2022 Take action on agreed appropriate actions with Line Management to maintain or improve application availability levels.<\/p>\n
\u2022 Initiate and coordinate actions required to maintain or improve availability of applications.
\n\u2022 Act as a coordination point for changes to applications when needed.
\n\u2022 Maintain an awareness of technology advancements and best practices that support application availability.
\nAccountability: Test Management [15%]
\nResponsibility is to ensure that proper testing occurs for all Application changes released into the production environments as assigned to you by Line Management.
\nKey Activities:<\/p>\n
\u2022 Work closely with Release Analysts
\n\u2022 Review releases and assign appropriate release testing tasks.
\n\u2022 Compile and review the Testing Deliverables
\n\u2022 Conduct installation procedure tests.
\n\u2022 Participate in functional, performance, and integration testing results.
\n\u2022 Coordinate user acceptance testing.
\n\u2022 Coordinate back out testing.<\/p>\n
\u2022 Conduct supporting documentation review.
\n\u2022 Compile test results
\n\u2022 Conduct release test review.
\n\u2022 Coordinate post release testing.
\n\u2022 Validate and communicate results of testing activities.
\nAccountability: Risk Management [15%]
\nKey activities:<\/p>\n
\u2022 Build relationship with country IT Risk and Governance team and provide support wherever required.
\n\u2022 Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
\nAccountability: People Management [10%]
\nKey Activities:
\n\u2022 Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
\n\u2022 By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader. Responsible for ensuring own plan is completed within agreed timescales.<\/p>\n
\u2022 Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.
\nRisk & Control
\n\u2022 Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Absa Operational Risk Framework and internal Absa Policies and Standards.
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\nEducation
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\nFurther Education and Training Certificate (FETC): Physical, Mathematical, Computer and Life Sciences (Required)<\/p>\n
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