With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
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\nCome join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children\u2019s life stories!
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\nKey Responsibilities:
\nLocation: Any country where WVI is registered to operate
\nOverview
\nWorld Vision International is strengthening its global Staff Care & Well-being approach to ensure that staff are supported not only through formal services, but through clear systems, responsible leadership practices, and accessible resources that protect and promote mental well-being at work.
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\nWe are seeking a Technical Specialist, Mental Well-being to help embed mental health and psychosocial well-being into organizational systems, policies, and everyday practices across the Partnership. This role focuses on reducing stigma, strengthening leadership capability, and ensuring that mental well-being is treated as a shared organizational responsibility rather than an individual burden.
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\nThis is not a clinical or counseling role. It requires systems thinking, relational intelligence, cultural humility, and the ability to translate global guidance into contextually grounded practice. We are particularly interested in candidates currently working in national or regional contexts within humanitarian or international organizations. If you believe that mental well-being belongs at the heart of responsible leadership and sustainable impact, we would welcome your application.<\/p>\n
Why this role matters
\nMental well-being is foundational to ethical leadership, sustainable performance, and trust. Across diverse and high-pressure contexts, staff face increasing psychosocial strain shaped by workload, organizational change, security concerns, and complex operating environments.
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\nThis role exists to ensure that mental well-being is intentionally integrated into how we lead, manage risk, design work, and support people. It strengthens the organization\u2019s ability to prevent harm, reduce stigma, and build environments where staff can seek support without fear.<\/p>\n
If you have ever worked in a national or regional office and thought, \u201cWe talk about mental health, but we need clearer systems and better support in practice,\u201d this role may be for you.
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\nKey Responsibilities
\nAs the Technical Specialist, Mental Well-being, you will contribute to embedding mental well-being systems and practices across the Partnership.
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\nEmbedding mental well-being into systems and practice<\/p>\n
Develop and adapt guidance, tools, and frameworks that integrate mental well-being into policies, leadership practices, and operational systems.
\nSupport integration of mental well-being into staff care and organizational resilience practices.
\nContribute to aligning mental well-being approaches with the Staff Care & Well-being Strategy and Theory of Change.<\/p>\n
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\nStrengthening leadership capability and reducing stigma<\/p>\n
Design learning initiatives that build manager confidence in supporting staff well-being.
\nDevelop resources that promote responsible conversations about mental health and reduce stigma.
\nWork alongside leaders to strengthen psychologically safe and supportive workplace practices.<\/p>\n
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\nSupporting contextualization and field ownership<\/p>\n
Partner with offices to contextualize global guidance in culturally grounded and accessible ways.
\nEncourage locally owned approaches to mental well-being integration.
\nCapture field insights and emerging practices to inform continuous improvement.<\/p>\n
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\nContributing to learning and collaboration<\/p>\n
Support monitoring and reflection aligned with the Staff Care Theory of Change.
\nDocument lessons learned and contribute to knowledge sharing across the Partnership.
\nCollaborate across staff care, well-being capacity, relational well-being, and work design functions.
\nContribute to a community of practice on staff well-being and MHPSS<\/p>\n
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\nYour work will focus on building systems that protect and promote well-being, rather than providing direct clinical care.
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\nKNOWLEDGE, SKILLS AND ABILITIES
\nRequired Skills, Knowledge and Experience<\/p>\n
Minimum 7 years of experience in mental health, psychosocial support (MHPSS), or organizational well-being roles
\nDemonstrated experience integrating mental health into organizational systems and policy
\nExperience developing training or awareness campaigns on workplace mental health
\nAdvanced education in psychology, organizational psychology, public health, or related field
\nAdvanced training in compassion fatigue, vicarious trauma, or trauma-informed workplaces an advantage
\nProfessional certification in counselling, coaching, or mental health first aid desirable
\nProven cross-cultural experience in INGOs or complex global organizations
\nFluency in English, fluency in additional languages considered an advantage
\nHas worked in a national or regional office and understand the realities of complex systems, competing priorities, and limited resources.
\nRecognizes that mental well-being at work is shaped by leadership behavior, culture, workload, and psychological safety.<\/p>\n
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\nPreferred Skills, Knowledge and Experience<\/p>\n
Strong understanding of humanitarian contexts, cultural dynamics, and staff care challenges and practices.
\nKnowledge of ISO 45003, WHO Guidelines for Mental Health at Work, or similar frameworks.
\nDemonstrated ability to develop culturally sensitive tools and approaches.
\nExperience in stigma reduction initiatives or sector-wide learning projects.
\nMultilingual capacity strongly preferred.
\nProven advising capabilities with the ability to influence widely across a diverse international organisation.
\nSkillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.
\nAbility to operate effectively and responsively in a fast changing, ambiguous environment, and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.
\nAbility to work well independently; a motivated self-starter, with good initiative and problem-solving skills.
\nStrong ability for critical thinking, displaying proactive and innovative approaches to work streams.
\nStrong coaching and consulting competences.<\/p>\n
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\nTravel and Work Environment Requirement<\/p>\n
Up to 20%, dependent on Partnership Travel Guidelines
\nAbility to work regularly outside of business hours sometimes in hazardous conditions<\/p>\n
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\nApplicant Types Accepted:
\nLocal Applicants Only
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