Closing Date
\n2026\/03\/24<\/p>\n
Reference Number
\nCCB260317-10<\/p>\n
Job Title
\nACCOUNT DEVELOPER \u2013 KEY ACCOUNTS<\/p>\n
Job Category
\nCommercial \u2013 Sales and Marketing<\/p>\n
Company
\nCoca-Cola Beverages Zambia<\/p>\n
Job Type
\nPermanent<\/p>\n
Location \u2013 Country
\nZambia<\/p>\n
Location \u2013 Province
\nNot Applicable<\/p>\n
Location \u2013 Town \/ City
\nCopperbelt<\/p>\n
Job Description
\nCCBAis the 8th largest Coca-Cola bottling partner in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola products sold in Africa by volume. With over 18,000 employees in Africa, CCBA services more than 735,000 customers with a host of international and local brands. CCBA operates in 14 countries, including its six key markets of South Africa, Kenya, Ethiopia, Uganda, Mozambique and Namibia, as well as Tanzania, Botswana, Zambia, the islands of Comoros and Mayotte, Eswatini, Lesotho, and Malawi.Coca-ColaBeveragesZambia(CCBZ)presents an exciting opportunity for the\u00a0Account Developer \u2013 Key Accounts\u00a0to join the Commercial team. The role will report to the\u00a0Manager Key Accounts<\/p>\n
Role: Account Developer \u2013 Key Accounts\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Location: Lusaka\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 Function: Commercial
\n\u00a0
\nPurpose:\u00a0The\u00a0Account Developer\u00a0 \u2013 Key Account\u2019s purpose is to achieve sales and market share growth, develop strong customer relationships, ensure execution excellence, and manage promotional activities and quality standards to drive mutual growth and high customer satisfaction
\n\u00a0<\/p>\n
Key Duties & Responsibilities<\/p>\n
Sales & Market Share Growth: Achieve agreed-upon sales targets, drive market penetration, and grow sales volume for core packs
\nCustomer Development: Build strong service levels and relationships with customers to support mutual growth and high customer satisfaction
\nExecution Excellence: Achieve rigorous execution in each outlet based on company standards, ensuring high compliance with the Picture of Success and sales routines
\nPromotional and Quality Management: Implement promotional activities and ensure stock rotation, compliance with quality standards, and trade replacements are well-managed.<\/p>\n
\u00a0Key Behaviour Indicators<\/p>\n
Sales Volume vs Target
\nRevenue vs Target
\nOutlet Volume Growth
\nActivated Customers Growth
\nNet Promoter Score -NPS
\nRED Scores
\nRED & PDA adherence
\nStrike rate and call adherence
\nAsset verification.<\/p>\n
\u00a0<\/p>\n
Skills, Experience & Education
\nEducation<\/p>\n
A formal qualification in Marketing, Sales, or equivalent would be advantageous<\/p>\n
\u00a0
\nExperience<\/p>\n
2 years sales experience within the FMCG sector, ideally managing customer accounts and driving volume growth
\nFamiliarity with Route-to-Market (RTM) principles and business frameworks
\nUnderstanding of customer relationship management, including driving revenue and volume growth in key accounts
\nExperience with digital sales platforms and tools (e.g., SFA) to optimize sales and manage customer data.<\/p>\n
Skills<\/p>\n
Basic understanding of customer business drivers to convert into sales opportunities
\nAbility to build collaborative and constructive relationships with customers, fostering trust and loyalty
\nAdvanced selling and negotiation skills to drive sales across a variety of customer accounts
\nProven ability to negotiate terms of trade with customers, ensuring mutually beneficial agreements
\nAble to calculate orders, assess stocking requirements, and present a strong profit story to customers
\nDemonstrates an ability to execute sales routines and achieve company standards with high precision
\nA relentless drive to exceed sales targets, maintain competitive focus, and seek out new opportunities
\nCompetence in using digital tools to manage sales data, track performance, and ensure seamless communication with customers
\nPhysically fit and capable of maintaining a high level of energy and mobility while managing sales routes<\/p>\n
General
\nFunctional Capabilities<\/p>\n
Sales execution
\nMarket penetration
\nCustomer relationship building and management
\nNew business development
\nAsset management
\nDigital competency<\/p>\n
Sharing is Caring! Click on the Icons Below and Share<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"https:\/\/ccba.erecruit.co\/candidateapp\/Jobs\/View\/CCB260317-10","_company_name":"Coca-Cola Beverages Zambia","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-7779","job_listing","type-job_listing","status-expired","hentry","job_listing_region-zambia","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings\/7779","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/media?parent=7779"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job_listing_region?post=7779"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/zambia\/wp-json\/wp\/v2\/job-types?post=7779"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}