Description<\/p>\n
Our client, a globally recognized leader in electro-electronic equipment, focusing on electric motors, drives, automation, renewable energy, and power transmission, is looking for a proactive Sales Coordinator to lead Office-Based Business Development coordination efforts and serve as the primary contact for all customer inquiries from countries across the Central Africa region.
\nDuties and Responsibilities
\nBusiness Start-up Consulting<\/p>\n
Coordinate enquiries received for, branches and business partners in the Central Africa region.
\nProcess purchase orders, sales orders, issue delivery notes and ensure that goods are invoiced once POD has been received.
\nBe aware and create awareness of the company products
\nSupport all products and departments.
\nInteract \/ Liaise with Logistics Department; Departments; Commercial \/ Financial; Aftersales \/ Factory; Group Companies
\nMust have a clear understanding of regulatory requirements in imports and exports.
\nPrepare written quotations, including cost calculations, data sheets and drawings.
\nEnsure timeous submission of quotations to customers and follow up independently or in liaison with responsible representative.
\nPass all documentation relating to special products (motors) ex-factory to the projects department for further processing.
\nUnder general supervision, perform a variety of internal sales and administrative support duties.<\/p>\n
Telephone Sales:<\/p>\n
Perform telephone sales and follow ups with clients.
\nAssist customers with price \/ availability enquiries, check stock (physical count if necessary).
\nLiaise with suppliers in terms of pricing \/ delivery lead times for modifications \/ rewinds etc. and be responsible for all associated documentation and follow up until supply and invoicing to customer.
\nEnsure that the customer\u2019s credit facilities are approved and assist in resolving and payment queries.
\nEvery effort must be made to provide the product or service required by the customer and alternatives must be offered whenever applicable.
\nProvide telephonic technical support for customers and business partners in Africa.<\/p>\n
Export Enquiries \/ Sales:<\/p>\n
Respond to requests for quotations and communicate \/ forward all relevant documentation relating to orders for export with the export \/ shipping departments.
\nUnderstand export requirements for customers within Africa. (i.e. freight and pricing structures)
\nMonitor stock levels in the bond store.
\nIssue internal workshop guidance for orders requiring modifications.<\/p>\n
Requirements<\/p>\n
Degree in Business Administration or Operations Management; Masters is an added advantage.
\nComputer literacy \u2013 good computer knowledge on Microsoft Office (MS Word, Excel, Power Point, Outlook
\nMust have proven experience using a recognised ERP system to manage workflows, preferably SAP,
\n3 years\u2019 experience in a similar position, preferably in a multinational organisation.
\nValid driver\u2019s license.
\nAbility to read, write, speak and understand French is an added advantage.
\nExcellent people, communication and organisational skills.
\nA keen sense of urgency and a willingness to learn additional job-related skills.
\nAbility to provide excellent customer service to internal and external teams
\nMust possess the ability to make independent decisions when circumstances warrant.
\nMust have patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult situations.<\/p>\n
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